tech
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The newest upsurge in artificial intelligence technology is streamlining the tedious tasks that run beneath the glamor of the industry, from simplifying marketing strategies to easing direct fan engagement to handling financial intricacies. And as this ecosystem matures, companies are discovering unprecedented methods to not only navigate but thrive within these new paradigms.
In our previous guest column, we explored how the wave of music tech startups is empowering musicians, artists and the creative process. Now, we shift our focus to the technologies revolutionizing the business side of the industry, including artist services, ticketing, fan engagement and more.
Music marketing has continued to evolve and become increasingly data-driven. A natural next step after creation and distribution, marketing involves creating assets for a campaign to effectively engage with the right audience. Traditionally, this has been a resource-intensive task, but now, AI-driven startups are providing efficiencies by automating much of this process.
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Startups like Symphony and un:hurd are now providing automated campaign management services, handling everything from social media ads to DSP and playlist pitching from a single automated hub. Some of these platforms even incorporate financial management tools into their offerings.
“Having financial management tools integrated into one platform allows for better revenue management and planning,” says Rameen Satar, founder/CEO of the financial management platform BANDS. “Overall, a unified platform simplifies the complexities of managing a music career, empowering musicians to focus more on their creative work and succeed in the industry.”
One hot topic as of late has been superfan monetization, with multiple startups creating platforms for artists to engage with and monetize their fan bases directly. From fan-designed merchandise on Softside to artist-to-fan streaming platform Vault.fm, which recently partnered with James Blake, these platforms provide personalized fan experiences including exclusive content, NFTs, merchandise, early access to tickets and bespoke offerings.
Drew Thurlow and Rufy Anam Ghazi
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“The future of fan engagement will be community-driven. No two fan communities are alike, so engagement will be bespoke to each artist,” says Andy Apple, co-founder/CEO of superfan platform Mellomanic. “Artists will each have their own unique culture, but share one commonality: Every community will align, organize and innovate to support the goals of the artist.”
Managing metadata and accounting royalties through the global web of streaming services is another area seeing innovation. With nearly 220 million tracks now registered at DSPs, according to content ID company Audible Magic, startups are stepping in to offer solutions across the music distribution and monetization chain. New tools are being developed to organize and search catalogs, manage track credits and splits, handle incomes, find unclaimed royalties, and clean up metadata errors.
”While we have well-publicized challenges still around artist remuneration, there are innovation opportunities across the value chain, driving growth through improved operations and new models,” says Gareth Deakin of Sonorous Global Consulting, a London-based consultancy that works with labels and music creators to best use emerging technologies.
Another issue that some AI companies have stepped in help solve is preventing fraud — a significant concern stemming from the ease of music distribution and the sheer volume of new music being released every day. Startups are helping labels and digital service providers address this problem with anti-piracy, content detection and audio fingerprinting technology. Beatdapp, for instance, which developed groundbreaking AI technology to detect fake streams, has partnered with Universal Music Group, SoundExchange and Napster. Elsewhere, MatchTune has patented an algorithm that detects AI-generated and manipulated audio, and a few others are developing tech to ensure the ethical use of copyrighted material by connecting rights holders and AI developers for fair compensation. Music recognition technology (MRT), which also utilizes audio fingerprinting technology, is becoming a prominent way to identify, track and monetize music plays across various platforms, including on-ground venues and other commercial spaces.
In the live music industry, there has been minimal innovation in ticketing, especially at the club level. That’s starting to turn around, however, as new technologies are emerging to automate the tracking of ticket sales and counts, thereby helping agents and promoters reduce manual workloads.
RealCount is one such startup that helps artists, agencies and promoters make sense of ticketing data. “We see RealCount as a second brain for promoters, agents and venues, automating the tracking of ticket counts and sales data from any point of sale,” says Diane Gremore, the company’s founder/CEO. Other exciting developments are taking place in how live events are experienced virtually, with platforms like Condense delivering immersive 3D content in real time.
Drew Thurlow is the founder of Opening Ceremony Media where he advises music and music tech companies. Previously he was senior vp of A&R at Sony Music, and director of artists partnerships & industry relations at Pandora. His first book, about music & AI, will be released by Routledge in early 2026.
Rufy Anam Ghazi is a seasoned music business professional with over eight years of experience in product development, data analysis, research, business strategy, and partnerships. Known for her data-driven decision-making and innovative approach, she has successfully led product development, market analysis, and strategic growth initiatives, fostering strong industry relationships.
All products and services featured are independently chosen by editors. However, Billboard may receive a commission on orders placed through its retail links, and the retailer may receive certain auditable data for accounting purposes. Sony has become beloved by music lovers not only for providing high-quality speakers for streaming your party playlists, but its line […]
In July, popular influencer/podcast host Tinx took to TikTok to ask her followers a question: “Are labels and artists asking random people to make content about music and not say[ing] it’s an ad?” The answer in the over 700 replies to the video was a resounding and simple “yes.”
“Sound campaigns” have been an integral part of music marketing since TikTok took off in 2019, but they differ from other paid promotion campaigns on social media. Captioning a video with #ad, or another similar disclosure, is required by the Federal Trade Commission (FTC) when companies “pay you or give you free or discounted products or services” in exchange for featuring their product in a video, but that has never been the standard for the paid promotion of a song. “Any essence of perceived authenticity can be stripped away when a creator tags a video as paid,” says one digital marketing agency CEO.
As a result, one major label marketer believes “75% of popular songs on TikTok started with a creator marketing campaign,” but says that there’s no way to actually track how many of the songs that go viral on TikTok do so organically or are boosted by thousands to hundreds-of-thousands of dollars’ worth of paid promo.
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When asked for clarification about whether or not promoting songs in the background of videos requires disclosure, a representative for the FTC said, “While we can’t comment on any particular example, that practice seems somewhat analogous to a product placement… When there are songs playing in the backgrounds of videos, there are no objective claims made about the songs. The video creator may be communicating implicitly that they like the song, but viewers can judge the song themselves when they listen to it playing in the video. For these reasons, it may not be necessary for a video to disclose that the content creator was compensated for using a particular song in the background in the video. We would evaluate each case individually however.”
While it is not, in most cases, an FTC violation to run undisclosed creator campaigns to promote singles on TikTok, Instagram Reels or YouTube Shorts, it remains a little-understood area of music marketing that many music fans are not aware is happening. “The beauty of Tiktok, for me, has disappeared because I’m super cynical and believe everything I see there, disclosed or not, is paid to be promoted,” says the digital marketing agency CEO. (Most of the sources in this story requested anonymity in order to speak freely about how these campaigns work.)
Often, digital marketing gurus will reminisce about the days of the Hype House bros and the D’Amelio’s TikTok reign, around the onset of the COVID-19 pandemic, which were considered the good ol’ days for creator marketing. At the time, it was expected for successful TikTok virality to translate into boosts in streams practically every time. “Back then, it made sense to pay over $10,000 a video for those famous kids to post your song. There was a high probability of [return on investment] ROI in 2020,” says a second digital marketing agency CEO. One creator manager says they remember a top creator at the time boasting about getting “$50,000 to just play the sound” in the background of a TikTok.
Typically, these creators would be instructed by an artist manager, a label, or a third-party digital marketing company (most times the latter) to perform a certain trend along with the song, like a dance or a certain filter, in exchange for money.
But these days, experts like George Karalexis, CEO of YouTube marketing and rights management company Ten2 Media, say it’s “more expensive and harder than ever to start a trend” online. As Billboard reported in 2022, TikTok tracks in the U.S. were streamed far less that year than they were in 2021, according to the most recent available data from Luminate.
Now, this unpredictability has led to top creators rarely fetching rates of over $10,000 for the use of a song in a video. Instead, digital marketers are spreading their budgets over many videos from smaller creators to make the illusion of a less-detectable groundswell of support. The second digital marketing agency CEO says today’s payment ranges from $25 for a micro creator (at or below about 10,000 followers) to $10,000 for a TikTok star to post the song.
Recently, a cottage industry of startups has popped up in the creator campaign space, automating the connection between smaller creators and artists looking to pay them to promote their songs. One of the leading companies, Sound.Me, for example, recently ran a creator campaign for “A Bar Song (Tipsy)” through their service. TikTok is also offering up a similar service with its “Work With Artists” feature inside the app, which allows qualifying creators (those with over 50,000 followers and living within a certain territory) to get paid to use songs, like Halsey’s cover of “Lucky,” in their videos.
Even when an artist is willing to spend a significant budget on one particular creator, that doesn’t mean the creator will always accept. Sound promos are known to be less lucrative for creators than other brand deals, like fashion or skincare, and thus it’s common for top creators to “shoot [the artist’s team] an outrageous number, knowing a sound campaign is not necessarily worth their time otherwise,” says the creator manager.
It is also far less common to ask for a specific type of video from a creator today. Instead, the second digital marketing CEO says “it’s not really about pushing specific creative. It’s just about finding the right creators for the artist’s target audience and kind of just letting the influencers run with creative freedom.”
All of this makes discerning the paid promotion of a song from organic enthusiasm more challenging than ever. Even more complicated, the creator manager says that it’s “best practice” for creators “who want to work with a specific brand to show for free that they are using the brand’s products anyway to attract their attention. Same goes for songs.”
The sign of true success for these campaigns is when social media use of the song grows far beyond the initial budget, encouraging unpaid creators to jump in and use the track, too, multiple digital marketing sources say. “The value is in the people [using the song] that aren’t being paid,” says Jeremy Gruber, head of artist marketing and digital strategy at management company Friends at Work. “Success is when we have 13 types of videos going on at once to the song,” adds one indie label marketer. “We can’t even tell what’s happening.”
Typically, these sound campaigns are conducted in phases, and while they are common, they are not expected for every single release, three label marketing sources say. $5,000 is the low-end for what two digital marketing agencies believe would be a fruitful campaign, but the spending can grow to $80,000 (or even into the six figures for rare cases) if it is a big-name artist and the song is reacting positively. Typically after the first round of the campaign, the team will watch and see if the song grows. If it does, then a next wave of spending will be opened up and seeded out to creators to stoke the flame.
Gruber believes an ethical gray area arises when artists’ teams offer money to music curation influencers to explicitly recommend a song without disclosing the transaction to viewers. Unlike a “product placement”-like promotion which simply streams in the background, these music curators use TikTok to talk to the camera, telling consumers to take action and check out new songs in exchange for undisclosed money, concert tickets or other perks. When asked about this type of promotion specifically, the FTC declined to comment on whether or not disclosure is needed.
It’s also common for record labels to turn to social media-based blogs, typically in the rap genre, like WorldStarHipHop, Rap, Our Generation Music and more which offer pay-to-play promotion on TikTok and other social platforms to create the appearance of organic online chatter. In one message exchange, reviewed by Billboard, a representative from Rap told a music company that “solo” posts go for $1,000, but they offer discounted rates for ordering in “bulk.” Typically, these payments are not disclosed to consumers.
While it might come as a surprise to some music lovers to learn how often these paid campaigns are used, the general consensus among the eight sources spoken to for this story is that it isn’t harming anyone to do it —at least not in the types of campaigns that resemble product placements. “Music, to me, is this beautiful art form and it is completely different from other ‘products’ in other industries [that run creator campaigns],” says the first digital marketing agency CEO. “We do feel that ethically we’re promoting content that is a net positive to society.”
It may not be as effective as it was a few years ago, but creator campaigns are largely believed to still be essential to market songs today, whether it’s on TikTok or on Instagram Reels or YouTube Shorts (which is increasingly common). Says the second digital marketing agency founder: “It’s still the best thing we have.”
This story was published as part of Billboard’s new music technology newsletter ‘Machine Learnings.’ Sign up for ‘Machine Learnings,’ and Billboard’s other newsletters, here.
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Source: Xbox / Call of Duty: Black Ops 6 Accessories Collection
Call of Duty: Black Ops 6 is easily the biggest release on the Xbox platform since the acquisition of Activision Blizzard King, and to celebrate, Team Green is releasing a care package for COD players.
On Wednesday, Xbox unveiled its new Call of Duty: Black Ops 6 Accessories Collection. It features two customizable Call of Duty: Black Ops 6-themed controller variants: a Wireless Controller and an Elite Wireless Controller Series 2.
Thanks to the addition of a console wrap, your XSX console can also participate in the action.
Both controllers “capture the tension and intrigue of the ’90s spy thriller theme” and will “immerse players deeper into the game’s world.”
The new controllers will be available through Microsoft’s Xbox Design Labs website. Players can customize them with the Call of Duty: Black Ops 6 skin.
Both controllers are available now: the Xbox Wireless Controller costs $84.98, and the Xbox Elite Wireless Controller Series 2 costs $164.98.
The Series X console wrap will cost $54.99 and be available for pre-order exclusively from the Microsoft Store. The console wrap will be released on October 23.
If you want to match the swag of Series X and controllers, there is also merch available to wear. The Xbox Icon Collection will also take its cues from design elements featured on the controllers and add them to the new hoodie and joggers exclusively available at the Xbox Gear Shop.
Call of Duty: Black Ops 6 launches on the PS5, PS4, XSX/S, Xbox One, and PC next Friday, October 25. It will also be available on PC Game Pass or Game Pass Ultimate subscription.
For more photos of the collection hit the gallery below.
1. Xbox Call of Duty: Black Ops 6 Accessories Collection
Source:Call of Duty: Black Ops 6 Accessories Collection
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2. Xbox Call of Duty: Black Ops 6 Accessories Collection
Source:Call of Duty: Black Ops 6 Accessories Collection
Xbox Call of Duty: Black Ops 6 Accessories Collection xbox,call of duty,call of duty: black ops 6
3. Xbox Call of Duty: Black Ops 6 Accessories Collection
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4. Xbox Call of Duty: Black Ops 6 Accessories Collection
Source:Call of Duty: Black Ops 6 Accessories Collection
Xbox Call of Duty: Black Ops 6 Accessories Collection xbox,call of duty,call of duty: black ops 6
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Source: Katelyn Mulcahy / Getty / LeBron & Bronny James
Are the Los Angeles Lakers father-son duo, LeBron and Bronny James, coming to Call of Duty as playable operator skins?
Like his son, Bronny, LeBron James is a gamer. He has his own PS5 DualSense Controller and has been featured as a playable character in the WB Games Interactive fighter MultiVersus.
Bronny and LeBron also starred in a hilarious television spot for PlayStation’s God of War: Ragnarok.
Now, for their next trick, there seems to be a very good chance the two professional hoopers will join the likes of Snoop Dogg, Nicki Minaj, and 21 Savage by having their own operation skins in Call of Duty.
The buzz all started when LBJ lobbied for his son, who was once a member of FaZe Clan, to have his own operator skin in Call of Duty on X, formerly Twitter, writing in a post, “Bronny just said he want his own “Skin”. @Activision @CallofDuty talk to me.”
When LeBron James calls you out, you have to respond, and the official X account for COD did respond with a GIF of The Replacer, writing, “We know Bronny is a shooter, let’s talk. First father son duo in NBA history. Could be a #CallOfDuty first too.”
The Replacer Has Been Busy
So maybe The Replacer will replace both Bronny and LeBron so they can play some Black Ops 6.
Adding more fuel to the speculation fire, notable Call of Duty news site CharlieIntel also took notice, dropping the “looking eyes emoji.”
This latest development comes after The Replacer stepped in for Angel Reese so she can play some Black Ops 6, speculating the Chicago Sky superstar will be involved in the next installment in the Black Ops franchise.
Bronny also won the Call of Duty two-minute drill at the NBA Summer League, so the young hooper’s involvement in the game could have been in the works for a minute.
We shall see how this plays out. The gallery below shows more reactions to LeBron and Bronny James possibly getting operator skins.
1. LOL, chill
2. Nepotism we have no issue with
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Source: NetEase Games / Bungie / Destiny: Rising
Destiny: Rising, NetEase Games’ long-rumored free-to-play mobile first-person shooter set in Bungie’s Destiny universe has finally been unveiled.
Finally, we know what to expect from Destiny: Rising, the free-to-play shooter from China-based NetEase Games. Destiny Rising’s announcement comes after NetEase Games announced their 2018 $100 million investment in Bungie, which is coming to expensive smartphones that can run some pretty big games.
In Destiny: Rising, players will no longer create their Guardians based on the Hunter, Warlock, or Titan classes. Instead, you will choose from unique Destiny heroes.
Each character will have unique abilities and stories to utilize those characters in single, co-op, and competitive multiplayer modes, all set in Bungie’s Destiny universe.
The trailer also revealed that Destiny Rising will feature Ghosts, Lightbearers, Iron Lords, and Warlords while showcasing the hero’s unique abilities, such as the “void scythe,” which is reminiscent of an ability that the Warlock class would use in the base Destiny games.
Classic enemy factions like the Fallen, Hive, and Vex were also in the announcement trailer.
NetEase Games Is Building Its Own Storyline Using Destiny’s Lore
The game will take place in an alternative Destiny timeline and explore the post-Dark Age era before the rise of the Guardians and the Tower.
NetEase was granted creative freedom to develop its own storyline and vision for Destiny: Rising. “We want to capture and depict a specific time where the reins are in the hands of the players to experience, to explore, to define,” Stone Shi, senior narrative designer at NetEase, said, The Verge reports.
“With Destiny: Rising, NetEase Games is honored to partner with Bungie to deliver a Destiny-caliber experience to mobile devices,” said Ethan Wang, Senior Vice President, NetEase, Inc. “Destiny is an incredible franchise with a passionate and dedicated global fanbase. As huge fans ourselves, we are humbled and thrilled for the opportunity to bring gamers an action-packed RPG shooter set within the Destiny Universe.”
“For over a decade, we have built this universe to contain many unique and wonderful stories, and we are excited to see mobile gamers be able to experience this new take on the Destiny universe from the creative team at NetEase,” said Terry Redfield, Creative Lead at Bungie.
Destiny: Rising will also allow players to play in first-person or third-person modes, feature exotic weapons, and introduce a new Mythic weapon rarity class that will introduce a new weapon type and have touchscreen controls and controller support.
No release date was announced, but you can sign up for the closed alpha test on November 1 by heading here.
1. Destiny: Rising
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2. Destiny: Rising
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The ASCAP Lab, ASCAP’s innovation program, has announced this year’s cohort for their AI and the Business of Music Challenge. Featuring CRESQA, Music Tomorrow, RoEx, SoundSafe.ai and Wavelets AI, these start-ups will take part in a 12-week course, in partnership with NYC Media Lab, led by the NYU Tandon School of Engineering, to receive mentorship and small grants to develop their ideas.
As part of the initiative, the start-ups will receive hands-on support from the ASCAP Lab, as well as ASCAP’s network of writer and publisher members, to help them optimize their products for the music creator community.
While last year’s cohort of companies focused on AI for music creation and experience, the 2024 AI and the Business of Music Challenge is much more focused on commercial solutions that can help the music industry better manage data and improve workflows.
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ASCAP Chief Strategy and Digital Officer Nick Lehman says of the 2024 cohort: “ASCAP’s creator-first, future-forward commitment makes it imperative for us to embrace technology while simultaneously protecting the rights of creators. The dialogue, understanding and relationships that the ASCAP Lab Challenge creates with the music startup community enable us to drive progress for the industry and deliver on this commitment.”
Meet the ASCAP Lab Challenge teams for 2024 below:
CRESQA: An AI social media content assistant designed for songwriters and musicians that automates the process of social media strategy development and helps generate fully personalized post ideas and schedules for TikTok, Instagram, YouTube Shorts, Facebook and more.
Music Tomorrow: Analytics tools that monitor and boost artists’ algorithmic performance on streaming platforms, using AI for advanced audience insights and automation that improve an artist’s content discoverability, listener engagement and team efficiency.
RoEx: AI-driven tools for multitrack mixing, mastering, audio cleanup and quality control, designed to streamline and enhance the final steps of the creative process by delivering a professional and balanced mix with ease.
SoundSafe.ai: Robust, state-of-the-art audio watermarking using AI to enhance security, reporting and the detection of real-time piracy and/or audio deepfakes.
Wavelets AI: Tools for artists, labels, copyright holders, content distributors and DSPs that help reduce IP infringement by detecting AI vocals in music.
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Source: SOPA Images / Getty / Amazon October Prime Day
It’s Prime Day again, specifically for Amazon Prime members. Luckily, we are here to help you find some tech-related deals.
Amazon is looking out for Prime members and wants to help you get a leg up on your holiday shopping lists, specifically for the techie and gamer in your life.
Beginning on October 8 and ending on October 9, Amazon slashes prices on headphones, earbuds, gaming headphones, smart televisions, and games. So, the last two days have definitely been good days to be an Amazon Prime member, and if you’re not, it’s not too late to become one to take advantage of the deals we are about to list below.
Wireless Headphones & Earbuds
Source: Apple / Beats / Beats Solo 4 & Solo Buds
Are you looking for a new pair of wireless headphones or buds? There are plenty to choose from right now. Here are some of the best deals on Amazon.
Gaming Headsets
Source: SteelSeries / SteelSeries Arctis Nova 5 Wireless Headphones
Outside of controllers, televisions, and monitors, gamers need headsets to lock in and secure the W. Thankfully, there are some great options available on Amazon at great prices.
Video Games
Source: EA Sports / Tiburon / EA Sports Madden NFL 25
There aren’t many games getting that Prime Big Day Deal treatment, but there are some bangers worth adding to the gamer in your life or your personal collection.
Smart TVs
Source: JUNG YEON-JE / Getty
Now is a better time than ever to get a new smart television. Below are some hot deals.
Happy shopping.
All products and services featured are independently chosen by editors. However, Billboard may receive a commission on orders placed through its retail links, and the retailer may receive certain auditable data for accounting purposes. Fender has expanded beyond artist-approved instruments and guitar amps to create a portable speaker that is ready to give concert-grade audio […]
All products and services featured are independently chosen by editors. However, Billboard may receive a commission on orders placed through its retail links, and the retailer may receive certain auditable data for accounting purposes. Prime Day has kicked off for the second time this year, with fall Prime Day deals including tech that’ll let you […]