Executive of the Week
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Few people are having a better week than Sabrina Carpenter. The singer capped one of the most complete ascents to pop stardom in recent memory with the release of her latest album, Short N Sweet — the culmination of an extended campaign in which she was able to build her career brick by brick, single by single, into the upper echelons of pop music and culture — which debuted at No. 1 on the Billboard 200 with 362,000 equivalent album units, the best week of her career and the third-highest debut week of the year so far.
That type of success doesn’t happen by accident: Carpenter’s team worked all sides for this project, which included radio (two songs, “Espresso” and “Please Please Please,” are in the top 10 of Billboard‘s Radio Songs Chart), streaming (Short N Sweet also debuted at No. 1 on Billboard‘s Streaming Songs chart, with 233 million official on-demand streams) and sales (with nine vinyl variants, she sold 105,000 vinyl records, the second-largest week of the year and good for No. 1 on Billboard‘s Vinyl Albums chart). Four digital album variants, available for a limited time, moved 45,000 units, while five different CD editions added another 33,000 to the total. And all that activity and wide-ranging success helps Island Records’ senior vp/head of commercial strategy Marshall Nolan earn the title of Billboard’s Executive of the Week.
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Here, Nolan walks through the strategy that led to Carpenter’s career-best debut. “The plan from the start was that every detail mattered,” Nolan says. “We knew to double down on her strengths, in areas like e-commerce, and once we built a rhythm there, it afforded us the time to nurture elements that still had room for growth.”
This week, Sabrina Carpenter landed her first No. 1 album on the Billboard 200 with Short N Sweet. What key decision(s) did you make to make that happen?
Sabrina’s ability to world-build alongside her incredible team of creatives is unparalleled. We challenged ourselves to take that world and embed it into every e-commerce experience, building a range of carefully-curated collectibles for her superfans.
In many ways, the rollout of this album was very traditional: single built on top of single, radio play and streaming build-up, all leading into the climactic album release. Was that the plan from the start, or did things evolve along the way?
The plan from the start was that every detail mattered. We knew to double down on her strengths, in areas like e-commerce, and once we built a rhythm there, it afforded us the time to nurture elements that still had room for growth.
How did her singles’ success at radio help the digital campaign for the album?
Constant communication with our promo team, who are the best in the business, allowed us to narrate each movement and growth spurt in real-time. We as a team never focused on the successes of an individual single; the intention was always to build Sabrina as an artist and brand first. We welcomed any success that came along with that.
The album had nine vinyl variants, five CD editions and two cassettes available — what was the physical strategy for the album rollout, and what was behind the success of the vinyl in particular?
The variants are first and foremost a reflection of the incredible creative team surrounding Sabrina, who built products that fans immediately embraced as must-have collectible items. From the packaging finishes to the stylized content with which it was promoted, her passion for each variant came through in every detail. Each product paid special tribute to the many layers of Sabrina’s sharply sweet world.
How much does fan demand play into your commerce plan for any album?
This was another important factor in deciding to offer a wide range of album variants. Sabrina crafted a world we’re lucky to be a part of; we ensured that each album offering felt like an extension of it.
What did you learn from rolling out this release that you can take into other projects in the future?
Everything starts with trust — learning to build it, continuing to maintain it and working to strengthen it every step of the way. We never take for granted the role we are fortunate enough to play in maximizing and achieving an artist’s wildest dreams. Sabrina taught us all to allow time for a slow rise, there is so much to learn and look forward to along the way.
Post Malone has been on a musical journey through the majority of his career, cycling through releases that have spanned hip-hop, pop, rock and alternative over the past several years. And on his latest release, F-1 Trillion, he shifted focus again — this time to country, putting out an album full of top-shelf collaborators like Morgan Wallen, Dolly Parton, Blake Shelton and Hank Williams, Jr., among many others. And the result has been one of the highlights of his career: accepted by the Nashville community, Post delivered an album that became his first No. 1 on the Billboard 200 in five years, and his first-ever Country Albums No. 1, racking up 250,000 equivalent album units this week.
But it wasn’t easy — the feat was the result of years of work ingratiating himself into the sometimes insular world of Nashville, with its entrenched traditions and long-held customs. But Post was willing to put in the work, making appearances at the ACM Awards, CMA Fest, the Grand Ole Opry and the Bluebird Cafe, all staples of Music City’s circuit, while his high-profile list of writers and collaborators are testament to the embrace he was able to achieve. And with the chart-topping success of F-1 Trillion, his label Mercury Records’ executive vp Alex Coslov is Billboard’s Executive of the Week.
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Here, Coslov discusses the work put in by Mercury — which has a partnership with Big Loud Records for Wallen, and also has 2024 Grammy best new artist nominee Noah Kahan on the roster — on the Post album, as well as the four albums by Post, Wallen and Kahan that are in the top 10 of the Billboard 200 this week. “Mercury Records is a place where we support our artists’ vision and are passionate and committed to each and every artist we work with,” Coslov says. “We’re a close core team that understands what it takes to break an artist in today’s climate, while acknowledging our strategies need to constantly change and evolve.”
This week, Post Malone’s F-1 Trillion debuted at No. 1 on the Billboard 200 with 250,000 units, his third No. 1 and first in five years. What key decision(s) did you make to help make that happen?
First and foremost, we have a phenomenal team at Mercury Records under the leadership of president Tyler Arnold and GM Ben Adelson. A lot of credit needs to go to my partner in crime Tyler Arnold, who signed Post nearly 10 years ago. When we began talking about F-1 Trillion, he was already spearheading the music and set the goal in stone that we needed to make a statement with this album by bringing Post back to No. 1.
Alongside Post’s management team, we collaboratively formulated the F-1 Trillion plan. Our core strategy was built around showcasing the authenticity of Post’s entry into country music by highlighting his time in Nashville while writing and recording this album with an incredible list of collaborators both old and new. We built out a world of Post Malone’s Nashville that centered around the music through key moments curated to engage his current fan base while respectfully winning over new country music fans. Post’s performance of “America The Beautiful” at the Super Bowl was a great start, but then activations such as the writers’ round at the historic Bluebird Cafe, his Grand Ole Opry debut, the ACM Awards performance, the CMA Fest moments, the superfan underplay, etc., helped drive it all home. All of these moments were captured by our partners at Trenches, which we then used for strategic content and social moments.
Republic Corps was also instrumental, with executives like Jim Roppo, Gary Spangler and our CRO, Kevin Lipson, working alongside us. Kevin’s commerce team is the best in the business and absolutely integral to achieving the 250,000 number with their innovative strategies, physical music expertise, incredible partner relationships and relentless ideating on how to achieve our goals.
Post dropped a second, deluxe part to the album with nine additional songs, all solo, hours after the main album. What’s the strategy behind doing that? Is there a tradeoff at all with putting out so much material at once?
Post was having so much fun writing and recording this album with his core collaborators — the geniuses Louis Bell and Charlie Handsome — that he wanted to work right up until he had to stop for us to deliver the album. The collaborations were great, but the solo songs were frankly fantastic. Knowing that we had these in our back pocket, we wanted to give fans a surprise and time to fully enjoy both. It also showed that Post could carry any country song by himself.
Most notably, the album debuted at No. 1 on the Hot Country Albums chart, fittingly his first entry there for his first country album. What was most important about this pivot to country that you guys had to get right?
Our main priority for this project has always been, how do we be as respectful to country culture and Nashville as possible? From the first meeting with Post’s management team, we agreed how important it was to all of us, Post included, that he ingratiate himself as much as possible into the Nashville community. Post is a prolific songwriter and country music historian, so Nashville embracing him meant a lot to him. In many ways, Nashville has become a new home for Post, so these moments are certainly not over just because the album is out.
Post’s recent albums spanned hip-hop, rock, alternative and pop. What’s different about the country genre, and how did you guys have to move differently for this release? And what have you learned from your partnership with Big Loud that may have helped?
Seth England and Big Loud have been incredible partners and advisors to us throughout this process as well. It goes without saying that their executive vp of promotions, Stacy Blythe, and her team have absolutely smashed it with historic stats at country radio with “I Had Some Help” and “Pour Me A Drink” (currently Top 10) and “Guy For That” climbing the Country Airplay chart currently.
Between this Post Malone album and albums by Morgan Wallen and Noah Kahan, Mercury artists have four of the top 10 albums on the Billboard 200 this week. How have you guys been able to achieve that in such a relatively small amount of time?
Mercury Records is a place where we support our artists’ vision and are passionate and committed to each and every artist we work with. We’re a close core team that understands what it takes to break an artist in today’s climate, while acknowledging our strategies need to constantly change and evolve. We’re invested in building long term trust and relationships with our artists for the duration of their career.
The Wallen and Kahan albums in particular have stuck around the top echelon of the charts for an extended period now, something that is happening more and more lately. Why do you think big albums have such staying power these days, and how do you keep fueling their continued success?
Morgan builds unparalleled bodies of work that combine his powerful voice, his unique sense of melody with some of the best written songs of the modern era and the brilliant production of Big Loud partner/producer Joey Moi. The seemingly endless stream of singles from both Dangerous: The Double Album and One Thing At A Time are proof of Morgan’s musical prowess — he hears things no one else does. Major credit of course to our partners on Morgan, Seth England and his team at Big Loud, who lead on his campaigns and have been instrumental in the historic success of the last five years.
With Noah, he has truly built a world around his Stick Season album and fans relate and feel seen by his lyrics. The personal connection fans feel to him is beyond special and like nothing I’ve ever seen. The Stick Season (Forever) collaborations only added to the fan excitement by highlighting Noah as an artist’s artist. The outpouring of support from his peers led to even more discovery, engagement and critical acclaim.
This summer, nothing has been bigger than the Paris Olympics. The global games — held across 17 days from late July through last Sunday’s Closing Ceremony — set all kinds of records. They drew an average U.S. daily viewership of 30.6 million, an 82% jump from the 2021 Tokyo Games, and created worldwide stars out of some of the top athletes on the planet.
The Paris Games culminated in that star-studded Closing Ceremony, which featured a huge performance headlined by French band Phoenix in the iconic Stade de France, with onstage assists from Air, Vampire Weekend’s Ezra Koenig and French producer Kavinsky, among others. The Closing Ceremony drew more than 20 million viewers in the U.S. alone, while its effect led to a giant surge in streams and sales for Phoenix and Kavinsky in particular: Streams for Phoenix’s catalog jumped 86% over the prior week following the performance, while Kavinsky’s “Nightcall” broke the record for most Shazams in a single day and saw its streams grow 74%.
But it was also a massive showcase for one of the most successful groups of the past few decades and one of the top French groups of all time — and it helps their manager, C3’s Matt Sadie, earn the title of Billboard’s Executive of the Week. Here, Sadie talks about all the work that went into the performance behind the scenes, the platform of performing in front of an estimated 800 million people worldwide and what this means for the band. “There have been so many times over the years when we — the management team and Branco, Christian, Thomas and Deck in the band — have all worked very, very closely to bring their special vision to fruition,” Sadie says. “The Olympics performance felt like a real crowning moment in Phoenix’s career, and I am thrilled to have been a part of it.”
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This week, Phoenix performed in Paris for the Olympics Closing Ceremony, a huge event for the band and the country. How did that come together, and what key decisions did you make to help make that happen?
As soon as Paris was given the Olympics for 2024 back in 2017, we immediately identified the opportunity internally. It felt very logical that a band of their international stature, from near Paris and largely based there, should have a place in the Olympics. The Opening and Closing Ceremonies were definitely top of the list.
Clearly, the Olympics team weren’t at the stage of picking acts for the ceremonies in 2017, but around two years ago, alongside my counterpart in France, Laurence Muller, and the band’s agent in France, Sofiene Bijaoui from Corida, we identified who the powers that be were and began conversations. There was a lot of perseverance from everyone on the team. In the meantime, last year we planned the band’s touring to keep them in Europe over this summer, leaving gaps in the schedule where the Opening and Closing Ceremonies were. This allowed the flexibility needed in case the call came, which it eventually did.
What are the considerations when putting an act onto an event as prestigious as the Closing Ceremony? Was there any hesitation or was it an automatic yes?
How do you say no? Given the scale of the opportunity and the very natural connection in being a French band from the area, it was as close to an automatic yes as one can get. In our conversations with the Olympics team, we were immediately given a lot of independence in putting their set together — there was simply the remit that the performance had to feel like a party for the athletes and that we had 15-17 minutes to play with. Knowing that the band would be playing to a global audience of around 800 million, the priority for us was to put a show together which would have the potential to appeal to people who’d never heard of Phoenix before and would remind those who had why they’ve continued to be one of the most beloved artists of the last 20 years. We immediately felt the pre-conditions of the set given to us by the Olympics meant that this was a no-brainer.
How did you prepare for this differently than any other gig?
Pretty much every aspect of this show required preparations that were different to a normal show for the band. It was very much non-stop from myself, Laurence and the rest of the team from the moment we got the green light.
The band haven’t played a medley set of this kind before, so that was a challenge in itself. They knew they wanted to have some guests, so identifying them, getting them on board, and working through logistical gymnastics was pretty consuming for all. For the band, having the acts they wanted to join them in Air, Kavinsky, Angele, Ezra Koenig of Vampire Weekend and VannDa, was a very different approach to a normal show but one they relished.
If you’ve seen them play before, you’ll know that the band have always put a lot of focus into the production at their live shows. They’d usually have the control and time to finesse it into something very special. We had neither of those luxuries here; we were simply told, “You’ll be playing on a stage in the middle of the stadium which is shaped like the world map — you’ll be playing in Africa.” We worked closely with the team to create a scenario which would work for the band and their guest performers. Playing in a stadium is very different to a festival show or the sheds the band played at during their recent U.S. co-headline run with Beck, but it gave our brilliant lighting designer Pierre Claude a huge scale of production elements to work with. His efforts to pull things together were truly herculean.
We’ve done plenty of live streams — from festivals and most recently with Air from the roof of the Charles De Gaulle Airport in Paris, but this was on a whole different scale, with over 80 cameras in the stadium capturing the show. We also weren’t in control of the direction during the livestream. As a solution, Laurence brought in David Ctiborsky from Blogotheque, who’d worked closely with the band on various livestreams, to ensure that the various “moments” were filmed effectively, advising the team from the Olympics capturing it. We also were conscious that this was being broadcast around the world via local broadcasters, so talking points on each of the songs and artists involved was critical promotionally.
Outside of the show itself, promoting it was very different from any other show. Rather than the usual heavy promotion into a show, news of their performance was technically embargoed until the last minute, despite the odd leak here and there. This meant that we had to be reactive with media after the fact, which we were ready to do via our PR — Jen Appel of The Oriel and Nathalie Ridard of Ephelide — our digital marketing team, Dream Team, and the team at C3 Management.
With the band appearing onstage with Kavinsky and Air, and the closing ceremony also featuring a medley of Justice songs, what does it all say about the importance of electronic music to French culture?
To their credit, in choosing artists from the “French Touch” movement, the creative team behind the Closing Ceremony identified something very special that France brought to the world. Daft Punk, Air, Phoenix, Justice and many more have had a huge, and sometimes unsung, impact on music globally, not just in the electronic space. To my mind, it’s one of the country’s greatest present-day cultural exports. Highlighting it in the ceremony really allowed them to celebrate something uniquely French but also globally relevant and ultimately timeless.
What position does a performance like this put the band in, in terms of their next moves? How do they capitalize on the moment?
Clearly this has been a huge watershed moment for the band globally. Every metric has shown that this week, notably seven of the top 11 songs on Shazam this week are from their set, including Kavinsky’s “Nightcall” receiving the most Shazams of any song in a day ever. We’ve seen serious growth on socials and streaming numbers, alongside a vast amount of media coverage. There’s no doubt that a huge number of people have discovered the band, and I’m sure many others have enjoyed being reminded of some of their favorite songs from the last couple decades. The performance has opened a lot of doors already and we’re still seeing the impact in real time.
More than anything, though, after more than a decade as one of the band’s managers, I’m proud of them for always being open to new challenges that push us all creatively and beyond. There have been so many times over the years when we — the management team and Branco, Christian, Thomas and Deck in the band — have all worked very, very closely to bring their special vision to fruition. The Olympics performance felt like a real crowning moment in Phoenix’s career, and I am thrilled to have been a part of it.
When Chappell Roan released her debut album, The Rise and Fall of a Midwest Princess, last September, it didn’t immediately crack the Billboard 200. In fact, it took more than six months for the album to debut at No. 127 on the chart dated April 6 — following a boost in exposure after Roan opened on tour for Olivia Rodrigo.
Now, nearly one year later, both Roan’s album and her stardom continue to hit new highs. On the Billboard 200, Midwest Princess has entered the tally’s top five, hitting a new peak of No. 4 after 19 weeks on the chart. Over on the Billboard Hot 100, the pop star currently has six songs scattered across the chart, with her latest single, Good Luck, Babe!” climbing the highest. The hit, which this week entered the top 10 at No. 8, has become Roan’s highest-charting entry to date.
Roan’s chart dominance has been a long time coming, and a moment her longtime manager Nick Bobetsky (State of the Art) has been patiently waiting for. Bobetsky met Roan in 2018, after her previous record label, Atlantic (from which she was dropped), shared some of her unreleased music. “Her immense talent was clear immediately,” he recalls. “She’s always been a true artist.”
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Since then, Bobetsky and the team have “focused solely on building the Chappell Roan universe and trusting that the greatness of her and her music would thrive” — just as they are now. And on the heels of a record-breaking Lollapalooza Chicago set, which saw the festival score its biggest-ever daytime crowd, Bobetsky has earned the title of Billboard’s Executive of the Week.
Here, Bobetsky talks about the success of “Babe!”, Roan’s festival takeover this summer and more. As he says, “I take great pride in helping shape [an artist’s] runway to success, however long it needs to be.”
“Good Luck, Babe” has become the highest-charting song of Chappell’s career, entering the Hot 100’s top 10. What key decisions did you make to help make that happen?
When Chappell finishes a song she’s excited about, we’ve learned to follow her instincts and hit go; in this case, putting a strategy together with Island to get the song out quickly. Chappell has always been about building, which in turn brings momentum. People became fans on their own schedule over the course of months, having their own moments of discovery. “Good Luck, Babe!” was the first time since her sold-out tours, her album release, the snowball effect she was experiencing, where the broader fanbase could share a fresh moment together. That shared and focused excitement, paired with the incredible song, gave us a strong launch. We’ve been able to not only grow the song since then but the entire album because we’ve continued to stay focused on the same core things — building, and consistent momentum.
Chappell has a total of six songs on the Hot 100 right now. How are you supporting so many songs at once and determining which one to push next?
Chappell’s songs speak for themselves, her performances are second to none, and her universe has never been about one song, one moment, or one driver — and the fact that we have so many songs in the Hot 100 is a testament to that. We aren’t cramming anything down anyone’s throat, and fans are listening to multiple songs at once. In terms of pushing the next song, we are in the incredible position to have a lot to choose from. That said, I don’t actually think it’s about choosing to push one in particular, it’s about paying attention to which one is thriving the most. We have live audience reactions, fans online, streaming numbers to lead us. What excites me the most is the nonlinear nature of it all — that her next song to push is likely to have been out for nearly a year.
Dan Nigro signed Chappell to his Amusement label before she signed with Island. How did you help guide her transition to the major label?
Dan started making music with Chappell during her previous record deal, and he remained committed when she and the label parted ways. We released a series of singles independently and built a very loyal and loud fanbase. We focused solely on building the Chappell Roan universe and trusting that the greatness of her and her music would thrive. It started to get loud, labels started circling, and Dan’s Amusement label was a continuation of their creative collaboration, now in partnership with Island Records where she landed in the end.
Her debut album, The Rise and Fall of a Midwest Princess, was released in Sept. 2023 and just this week — almost a year later — hit a No. 4 peak on the Billboard 200. What are you and the team doing to help sustain its renewed momentum — or planning to do still?
Everything in the world of Chappell Roan is about building, staying true to her vision, and embracing the 100% rule — that if the answer is not a true 100% yes, it’s a no. Chappell’s growth is a very special pairing of consistent commitment to momentum, paired with ensuring that every moment is executed to the fullest degree. We’re in an era of tons of noise, the fear of fleeting moments, pressure to say yes at every turn, and our approach is different. She says yes when it’s right for her universe, and people want to keep joining in. The momentum is sustaining itself because it’s real and reflective of incredible music and artistry having real cultural impact.
Chappell’s Lollapalooza Chicago set saw the largest day crowd in the festival’s history across its global franchise. What were you anticipating and how did you help her mentally prepare?
Every festival this summer Chappell has played has been bigger than the previous. We knew this was going to be big, no one knew we’d break records. We work really hard to surround her with visionary creatives, a rock solid touring team and ensuring every element is top-notch. I’m not sure how you can mentally prepare for a moment that big, but she’s born for moments like this.
What kind of boost has she gained from that news-making set?
We’ve seen new daily peaks in consumption and online conversations, but I feel the biggest boost because it feels like mainstream media, fans and the industry alike all saw it coming and were ready to celebrate. It really feels like a, “See, I told you so,” moment — not from us saying it, but from the masses screaming it.
What’s the key to managing a pop star today?
Respect, partnership and belief in the artist. Sure, the strategy, relationships, business decisions and all of that are important, but that’s actually the easier part. When you have a generational pop star, the real key is the shared vision and commitment to their greatness long-term. I take great pride in helping shape their runway to success, however long it needs to be.
It’s been 25 years since Eminem announced himself on the international stage with his iconic, revered 1999 album The Slim Shady LP. The album — technically his second, but his first on major label Interscope — included huge singles like “Guilty Conscience,” “Role Model” and, most significantly, “My Name Is,” which introduced his alter-ego character Slim Shady to the world. His even bigger followup album, 2000’s The Marshall Mathers LP, doubled down with “The Real Slim Shady,” which hit No. 4 on the Billboard Hot 100 and spawned one of the most iconic awards show performances of all time, with the bleach-blonde-haired hip-hop superstar lording over his legion of lookalikes.
But it’s been a quarter century since then, and Slim Shady is dead, locked in Eminem’s basement. The final nail came with his latest album, The Death of Slim Shady (Coup de Grace), which this week became Em’s 11th album to debut at No. 1 on the Billboard 200, racking up 281,000 equivalent album units and landing the biggest week for a hip-hop album this year so far. In addition to the star power that Eminem brings with any new release, the album’s big first week was also the result of a meticulous, months-long marketing rollout involving Fortnite activations, a mock true crime video, print newspaper obituaries and big-time singles like “Houdini,” which landed at No. 2 on the Hot 100 upon its release. And it helps earn Interscope Geffen A&M senior vp of marketing Jason Sangerman the title of Billboard’s Executive of the Week.
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Here, Sangerman — who has worked on 11 Eminem albums himself over the course of his career — talks about that extended marketing plan, the collaborations with Eminem and his longtime manager and Shady Records CEO Paul Rosenberg to set the record up, and what comes next. “The great thing about an artist like Eminem is he keeps everyone guessing, and that includes us, so it keeps you operating at the highest level,” he says.
This week, Eminem’s latest album, The Death of Slim Shady (Coup de Grace), debuted at No. 1 on the Billboard 200 with the biggest first week for a hip-hop album this year. What key decision did you make to help make that happen?
Everything we do when we begin to engage in discussions around the marketing strategy is led by Eminem and his partner and manager Paul Rosenberg. Once we have our initial plan, the Shady Records team and the larger Interscope team begin building it out. There’s a ton of brainstorming and we all work well bouncing ideas off one another — but when it comes to the execution, precision is non-negotiable.
The key to this rollout was thinking and working comprehensively. It always starts with the music. Marshall delivered yet another amazing album; this time it also came with a high-concept narrative woven throughout. We put a plan together with Paul that gave us plenty of runway to activate all the essential components — social platforms, press, radio, DSPs, D2C, gaming, our Complex relationship, IRL pop-ups, etc. The plan not only enabled us to engage his global fanbase, but we created new entry points for prospective fans, which was key to a successful launch.
The concept of this album — killing off the iconic alter ego of one of the most successful rappers of all time — must have both been a marketer’s dream and nearly overwhelming to contemplate. How did you approach setting it up?
The character of Slim Shady and the world built around him is all Marshall’s creation. It’s always a privilege to help provide a tangible experience for the fans based off his ideas, and so a lot of the marketing plan starts directly from Marshall and Paul. The larger Interscope team then creates a space to augment and build upon those innovative ideas. It’s always critical, but especially so given the nature of this particular album, to get the chronology right for each moment. We couldn’t make a move that would potentially give away something planned for a future payoff.
In what ways were you able to call back to the original Slim Shady character from 25 years ago?
It’s so wild to hear “25 years ago,” because Eminem was the first concert I saw when I was growing up. It was the Slim Shady Tour at the House of Blues on Sunset. I still have the original T-shirt. That colorful crayon style Slim Shady logo was one of the pieces that was brought back into the mix for this album. Once “Houdini” was released, there were elements of nostalgia in everything we did, and they became Easter eggs for the album marketing — the “Rap Boy” costume, the blonde hair, a flash mob of “real” Slim Shadys popping up in Washington Square Park in New York, etc.
The Complex “Face Off” piece is of course an integral part of the campaign, and a key element in explaining the concept around the album. It goes without saying that Marshall has earned the right to be very judicious about the way he puts himself out there to the world. Complex came to us with a really creative idea that builds off the album’s narrative and brings it to life in a way that makes sense for him and his fans.
Another important element to all of this is that many of us at Interscope have been working with Eminem and Paul for years. Some of us, like [vice chairman] Steve Berman, since the very first record. So, there’s an institutional knowledge built in among the team that we bring to each Eminem release, and we definitely tapped into that for this campaign.
How were you able to use the singles and music videos to help promote the album and its themes?
The great thing about an artist like Eminem is he keeps everyone guessing, and that includes us, so it keeps you operating at the highest level. Of course, he’s dropped albums recently with little to no warning as surprise releases, but in this case, we were having conversations with Paul and Marshall in Detroit about the best way to roll out this project last year. Given the album’s theme, they wanted there to be true singles along with videos to set the project up. Paul and the team at Shady led those conversations. They’ve always had an extraordinary vision.
Obviously, Eminem’s songwriting is unparalleled, but he’s also a super visual artist. So the video for “Houdini” was crucial to launching this campaign. It has a similar energy to first singles from earlier albums — so right there you have another benefit of the team’s long-term continuity. We had the ability to tap into a collective knowledge base from past releases. The “Houdini” video allowed fans who have always loved Slim to reconnect while introducing the character to a new generation of fans.
“Houdini” was the spark that activated everything we had been planning for so long. Every single person on the team did their part to help mobilize and expand fandom around the track. We always try to build an entire world around a release, and the immediate global reaction to “Houdini” allowed us to pour gasoline on the fire.
How was the rollout for this project different from any other in Eminem’s career — and in your career as well?
This plan started well before the album was announced. If you look back at the Eminem and Fortnite activation from the end of last year, you’ll see that some of the aspects in that collaboration included throwback Slim Shady themes — the popcorn trail started all the way back then. There was a long roadmap leading up to the album release that had storytelling components every week, using every medium that made sense. We used advanced AI technology in some of our visuals, but we also ran a fake “true crime” show commercial on TV to announce the album, and then we took out the Slim Shady obituaries as print-only media in physical newspapers. Some of the music critics at those papers didn’t even see them until they got traction from other outlets. Regarding my career, this is the 11th Eminem project I’ve worked — I’m just lucky to be anywhere around something like this.
Slim Shady is dead. Where does Eminem go from here?
Eminem always likes the element of surprise, and since I don’t need him making an album called “The Death of Jason Sangerman,” I’ll leave that up to him to answer.
Warner Records has had plenty to celebrate already this year. At the midyear mark of 2024, the label finished an impressive third in current market share at 6.30%. That’s a big jump from the same point last year when it ranked fifth, at 5.62%, and represents the label’s best mark at the midway point in years. That was at least partly due to a string of successful singles in the first half of this year from artists as diverse as Benson Boone, Teddy Swims, Zach Bryan, Dua Lipa, Bebe Rexha and David Guetta, each of whom has made a huge mark on the charts in the first six months.
But this week brought even better news with the release of Luminate’s 2024 Midyear Report. Warner Records had the top three most-streamed songs of the first half of the year in Boone’s “Beautiful Things,” Bryan’s “I Remember Everything” with Kacey Musgraves and Swims’ “Lose Control,” respectively. That marks the first time any label has had the top three songs at the midyear mark since 2015, the year that streaming officially tipped the industry back into profitability. This week, the label also held down the top three spots on Billboard’s Dance/Mixshow Airplay chart with Lipa’s “Illusion,” Rexha’s “Chase It” and Guetta and OneRepublic’s “I Don’t Wanna Wait,” representing the first time Warner has ever achieved that feat and the first time any label has done it since 2018.
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Both are impressive milestones, representing a creative, radio, streaming and commercial achievement for the label across several formats and genres — and that’s even before the release of Bryan’s latest album, The Great American Bar Scene, which topped the charts at five different formats this week and racked up 137,000 equivalent album units in its first full week of availability. All that helps make Warner Records’ executive vp of promotion and commerce Mike Chester Billboard’s Executive of the Week.
Here, Chester talks about those midyear achievements, his work across both radio promotion and overall commerce at the label and how things have changed since he arrived in 2018. “Artists have been tirelessly refining their sound, approach and craft, a dedication now reflected in our success,” he says. “They deserve immense credit for navigating this demanding process and emerging triumphantly, as does the best-in-class team here at Warner Records.”
This week, Luminate’s 2024 midyear report revealed that Warner Records had all of the three most-streamed songs of the year so far, in Benson Boone’s “Beautiful Things,” Zach Bryan’s “I Remember Everything” with Kacey Musgraves and Teddy Swims’ “Lose Control,” the first time in at least a decade that one label has held the top three slots. What key decisions did you make to help make that happen?
Global artist development. In today’s interconnected marketplace, it’s crucial to respect each territory outside the U.S. When nurtured properly, these regions can provide a massive platform for launching artists. Take Benson Boone and Teddy Swims, for example. They’ve spent as much time abroad over the past two years as they have in the U.S. This strategic international presence has been instrumental in driving a global audience, leveraging the power of algorithms and trends to expand their reach. Zach Bryan stands out by doing things his way, with integrity and purpose. His ability to connect authentically with his fans is unparalleled.
In addition to your guys’ success at pop, country and rock, Warner has the top three songs on the Dance/Mixshow Airplay chart with Dua Lipa’s “Illusion,” Bebe Rexha’s “Chase It” and David Guetta and One Republic’s “I Don’t Wanna Wait,” a first for Warner and the first time a label has achieved that since 2018. How were you guys able to hit that mark, and how does the dance/mixshow world differ from other formats?
We have dedicated significant effort to emphasizing the dance genre, as evidenced by the launch of Major Recordings and our ongoing commitment to dance music at Warner Records. Foremost, we are fortunate to have exceptional music from artists such as Dua Lipa, Bebe Rexha and David Guetta, who are able to move culture every day. I would like to extend special recognition to Josh Reich [senior vp of Top 40 & dance promotion] whose strategic vision and passion for the genre have been instrumental in our success.
Warner is having a hugely successful commercial year so far, posting a 6.30% midyear current market share, the label’s best mark in years. What do you attribute that to?
There is no doubt that this achievement is a testament to [Warner co-chairman/COO] Tom Corson and [Warner co-chairman/CEO] Aaron Bay-Schuck‘s incredible leadership. Artists have been tirelessly refining their sound, approach and craft, a dedication now reflected in our success. Keys factors have been patience, consistency and providing our artists with the necessary space for proper development. They deserve immense credit for navigating this demanding process and emerging triumphantly, as does the best-in-class team here at Warner Records.
You joined Warner in 2018 as head of promotion, and took on the broader role of head of promotion and commerce in 2021. How have you seen the commercial landscape evolve over that time and how have you positioned your team to be able to capitalize on that?
Interestingly, 2018 was also the year TikTok made its debut in the United States, revolutionizing our world from day one. Since then, the landscape of artist development has seen remarkable shifts, with audience fragmentation, genre evolution and the growing influence of niche subcultures becoming the norm. Beyond the digital realm, the physical product space has also transformed, offering fans more meaningful and collectible items that create a deeper connection to our artists and their music. As streaming growth evolves, we continue to think deeply about how to monetize our music in many different ways.
The year so far has served up a number of intriguing new artist stories, with the likes of Benson Boone, Chappell Roan and Tommy Richman soaring to the top region of the charts for the first time. But perhaps no artist has had a more historic rise in 2024 so far than Shaboozey, whose “A Bar Song (Tipsy)” became his first-ever No. 1 song on the Hot 100 this week — a huge achievement for the artist, his team and his label partner, EMPIRE.
The achievement comes more than a month after the release of Shaboozey’s latest album, Where I’ve Been, Isn’t Where I’m Going, which debuted at No. 5 on the Billboard 200, easily the best mark of his career. But its significance goes well beyond that. After two guest spots on Beyoncé’s Cowboy Carter album helped introduce him to a mainstream audience, Shaboozey released “A Bar Song (Tipsy)” and saw it become the first song in history to reach the top 10 of the Country, Pop, Adult Pop and Rhythmic Airplay charts — a true testament to its cross-genre, or even genre-less, appeal — while making him the first Black man, and second Black artist overall after Beyoncé earlier this year, to top both the Hot 100 and Hot Country Songs charts.
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It’s also a big milestone for EMPIRE, which launched its Nashville division in 2019 and started working with Shaboozey a few years ago. After releasing his Cowboys Live Forever, Outlaws Never Die album in October 2022, EMPIRE threw the weight of the company behind the singer, bringing in the full force of its marketing, A&R and global teams, as well as devising the radio strategy that helped to deliver such a historic result. And the achievement helps make EMPIRE COO Nima Etminan Billboard’s Executive of the Week.
Here, Etminan, who alongside company founder/CEO Ghazi has built EMPIRE into an indie powerhouse for more than a decade now, talks about the company-wide strategy to help boost Shaboozey’s work, as well as what the recent achievements for his music mean for the industry and for EMPIRE itself. “We’re scratching the surface of an artist with immense talent, depth and longevity,” Etminan says of Shaboozey. “He’s got stories to tell, emotions to share and hearts to touch. I believe that we will be seeing him play arenas across the globe for many years to come and I’m excited to be there for it every step of the way.”
This week, Shaboozey’s “A Bar Song (Tipsy)” reached No. 1 on the Hot 100. What key decision did you make to help make that happen?
Shaboozey’s project has been an “all hands on deck” experience at EMPIRE. A key decision was to involve every department in every territory early on — they all played a role in this record in one way, shape or form. It’s hard to pinpoint specific decisions with a song this big; it’s a culmination of efforts.
This is Shaboozey’s first No. 1 single, after you guys have spent the past few years working with him. How have you helped him develop to get to this point, and how did you help push the song to these heights?
We saw potential in Shaboozey since our first meeting with him. He was passionate, talented and had a clear vision of what he was trying to achieve, but was still navigating his path to success in this industry. One of the key decisions was made after the release of Boozey’s first album with EMPIRE called Cowboys Live Forever, Outlaws Never Die — he and his manager Abas Pauti called me in late 2022 trying to figure out next moves and we decided to bring him closer into the core EMPIRE umbrella. His potential as a global star was starting to be apparent and we brought in marketing and A&R resources from our San Francisco headquarters to complement what our Nashville team was doing on the ground. We strategized closely with his managers Abas and Jared [Cotter] and the upward curve began with the release of “Let It Burn” in the fall of 2023. It became clear we had something very special on our hands and the building started to rally around him.
This achievement also comes five years after EMPIRE launched its Nashville division. How have you built up and grown that aspect of the business, and how do you continue to support it moving forward?
Our Nashville division got its start somewhat serendipitously in 2019 with Willie Jones. Willie was not active at the time and didn’t have any music outside of an old X Factor audition video that had went viral some years back. He was a Black country artist with an incredible voice and Ghazi and I decided to take a chance and do a deal with him. From there, we started to assemble a staff on the ground and slowly made a name for EMPIRE in Nashville — brick by brick. Ghazi firmly believed that country music was going to follow in urban music’s footsteps with just a few years’ delay — and he was right. The town was ripe for new energy and we were quickly able to sign an impressive roster of artists and developed some amazing talent on both the record and the publishing side. We’ve been pushing Nashville for five years and are planning on continuing to do so.
Shaboozey is the first Black man, and second Black artist overall after Beyoncé earlier this year, to top both the Hot 100 and Hot Country Songs charts. What is the significance of that for you guys and for him?
It’s a sign of the times — genres are merging, styles are blending and the audience’s music taste is broader than ever. Artists don’t need to be put in boxes — whether it be by race, genre or eras. Good music is good music and the listeners largely get to dictate the charts.
The song is the first in history to reach the top 10 of the Country, Pop, Adult Pop and Rhythmic Airplay charts. What was your guys’ radio strategy?
There were many, many doubters of our ability to work this record at radio. The industry loves telling independents that there’s a ceiling to what they can do on their own and this was no different. We were told it can’t be done, and as we like to do, we proved them wrong. We’ve assembled a fantastic team that we had full faith in — and they delivered.
This achievement is also a capstone for an incredible first half of the year for Shaboozey overall, with his two guest spots on Beyoncé’s Cowboy Carter and the No. 5 debut of his own album, Where I’ve Been, Isn’t Where I’m Going. How do you push things forward from here?
As cliche as it may sound, this is just the beginning for Shaboozey. The album has a lot of life left in it and some incredible songs that we will work. We’re scratching the surface of an artist with immense talent, depth and longevity. He’s got stories to tell, emotions to share and hearts to touch. I believe that we will be seeing him play arenas across the globe for many years to come and I’m excited to be there for it every step of the way.
You’ve been with Ghazi basically since the beginning of EMPIRE, helping to build this company. What does it mean for you guys to achieve this No. 1?
My path started in hip-hop. I started off as a fan of rap music in Germany, where I grew up, launching DubCNN, a platform focused specifically on West Coast hip-hop. That is what brought me to California, building friendships with some of my favorite artists growing up, and meeting Ghazi in 2008 via Daz Dillinger. My only goal at the time was to find a way to make a decent living doing something in music. No. 1 Billboard records were not on my radar — I liked underground music and I loved to help new artists gain an audience. But I saw the potential of what were doing when I watched Kendrick Lamar go from an unknown mixtape artist when I first interviewed him in 2007, to becoming a household name after his EMPIRE-released Section.80 and ultimately the biggest rapper in the world.
Ghazi and I share a passion for culture, authenticity and doing good business. What matters the most to us is doing things with integrity and leaving a legacy behind that we can be proud of. There’s a lot of foolishness that goes on in this industry; I’ve seen it from afar and I’ve experienced it firsthand. If we weren’t going to do it our way, we’d rather not do it at all. Shaboozey’s success is exactly that. He’s been through the major system, he’s seen behind the curtain, and partnering with someone like him, who shares similar values and ethics, and taking a record all the way to the top is extremely gratifying. However, I’d be lying if I said it was a goal I thought about or set out to achieve — I never chased awards, charts or any sort of outside validation. But I’m grateful for it when it happens.
For the past few months, things seem to have only been getting better for Sabrina Carpenter. Last summer, while opening on Taylor Swift’s Eras Tour, she began going viral for the city-specific outros she would tack on to the end of her song “Nonsense,” a true fan-driven hit that reached No. 56 on the Hot 100 and No. 10 on Pop Airplay. Next came “Feather,” off the deluxe edition of her Emails I Can’t Send album, which went even further, reaching No. 21 on the Hot 100 and becoming her first-ever Pop Airplay No. 1 earlier this year.
But that was just the beginning. “Espresso,” her single she released on top of her Coachella performance in April, exploded to No. 2 on the Hot 100 and No. 1 on the Global 200, cementing her as the pop superstar of the moment, crowned accordingly with a performance (and skit appearance) on Saturday Night Live. But her latest single, “Please Please Please,” then went even further — after debuting at No. 2 on the Hot 100 and giving her the top two songs on the Global 200, “Please Please Please” then ascended to the top of both charts, giving Carpenter her first-ever Hot 100 No. 1 and the distinction of replacing herself atop the global charts.
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The momentum has been dizzying — with every level conquered, another fell right after. Or, as Island Records vp of A&R Jackie Winkler puts it, “‘Nonsense’ walked so ‘Feather’ could jog, then ‘Espresso’ ran so that ‘Please Please Please’ could start a stampede.” And the success earns Winkler, who originally signed Carpenter to Island and has worked with her ever since, the title of Billboard’s Executive of the Week.
Here, Winkler talks about the building success of each of these songs, Carpenter’s evolution as a songwriter, the way that A&R has evolved over the years — and what will come next. “I think this album is going to blow people away,” Winkler says of Carpenter’s forthcoming Short N’ Sweet, due out in August. “If you like ‘Please Please Please’ and ‘Espresso,’ just wait for what’s in store.”
This week, Sabrina Carpenter’s “Please Please Please” reached No. 1 on the Hot 100, her first-ever song to top the chart. What key decision did you make to help make that happen?
Sabrina and Jack Antonoff had known each other personally for some time, so it was a natural progression for them to eventually work together. Given the chemistry that Sabrina and Amy Allen had already built, putting the three of them together felt like the perfect musical combination to undoubtedly yield something exceptional. It’s also fun to share the success of this song with David Gray and Jenn Knoepfle at UMPG who were instrumental in connecting the dots.
“Please Please Please” also hit No. 1 on the Global 200, replacing “Espresso,” which was No. 1 last week. Why do you think these songs are resonating, and working so well, around the globe?
To put it simply, the two songs speak for themselves. The first time I heard “Please Please Please” and “Espresso,” both sounded like hit records to me. The extraordinary nuances of Sabrina’s vocal delivery and quick-witted lyrics, combined with Jack Antonoff and Julian Bunetta’s brilliant productions, all play an essential role in what makes these songs so infectious and undeniable. They are especially bold, and nobody could pull them off as fearlessly and authentically as Sabrina.
Since last year, Sabrina has been on an increasingly-ascendant run up the charts, from “Nonsense” to “Feather” to “Espresso” and “Please Please Please.” How have you worked with her to help her develop her sound in the past year to reach this level?
It really feels like all four songs came at the perfect times in her career. “Nonsense” walked so “Feather” could jog, then “Espresso” ran so that “Please Please Please” could start a stampede. At the core, the music Sabrina makes is perfectly reflective of who she is as a person, and all the quirks and character are what give her such a strong musical identity. Writing with her friends has always felt like the most effortless way to allow her to be herself, so protecting that process at all costs will remain a vital part of her ever-evolving sound.
You originally signed Sabrina to Island several years ago. How have you seen her develop as a songwriter and as an artist since then?
From day one, Sabrina’s superpower has always been knowing exactly who she is and the type of musical collaborators she’s wanted to work with. I’ve witnessed her develop into an extraordinary songwriter who has not only coined entirely new phrases, but also infiltrated popular culture around the world with her lyricism alone. One of the most rewarding parts about seeing her succeed is that none of this has happened by skipping steps or catching a lucky break. It is all owed to her remarkable talent, the music itself and the relentless detail put into every aspect of her creative campaign. [Island co-CEOs] Justin Eshak and Imran Majid are ambitious leaders who strongly encourage our artists and our Island Records staff to take risks musically and strategically, which has made this journey even more gratifying as we continue to charge forward with no limitations.
With such a string of successful singles, how does that influence your approach to her upcoming album?
I think this album is going to blow people away. If you like “Please Please Please” and “Espresso,” just wait for what’s in store. Every ounce of the album oozes with Sabrina’s personality — funny, sincere, cheeky and intelligent, but above all, it’s honest. There isn’t a single song on the album that one could mistake for another artist, which is by far my favorite part.
How has A&R changed over the course of your career, and how has technology changed the role?
Technology continues to be a valuable tool for us to perform our jobs more efficiently. Since the start of my career, our access to information, data and even resources used to break artists have multiplied; however, my approach to signings, choosing singles and pairing creatives has never wavered from following my gut instinct. What will remain constant in A&R is the importance of maintaining genuine relationships, remaining selective and staying true to finding artists with longevity, a point of view and an unparalleled vision.
Now that it’s officially summer, we can start calling 2024 the summer of BRAT. Charli XCX’s sixth studio album, released June 7 on Atlantic Records, has taken the internet, and dance floors, by storm, spawning memes, jokes and posts galore, all colored the fluorescent “brat green” on social media — and that’s before you even get to the music. The record itself is a triumph of dance-pop that has not only ignited Charli’s legions of fans but brought her the biggest debut week of her career, having moved 82,000 equivalent album units in the United States to debut at No. 3 on the Billboard 200.
It’s a testament to the groundswell of support that Charli has cultivated, and that her management team, creative and design teams, and label Atlantic Records have helped nurture. The album arrived with 14 different vinyl variants and a number of exclusive editions, helping to sell 45,000 copies (the biggest sales week of Charli’s career) while becoming nearly inescapable in the cultural discourse. It also proved that Charli is a true innovator who’s much more than the “Boom Clap” and “I Love It” hits of a decade ago, or even the songwriting superstar she’s been for other artists throughout her career. All that hype and success has helped Atlantic’s vp of marketing Marisa Aron earn the title of Billboard’s Executive of the Week.
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Here, Aron discusses the marketing plan and rollout of BRAT, how Charli helped build hype for the album more than a year ago and the groundswell of support — including a gigantic record-store listening party at more than 170 stores across the country three days before the album’s release — that led into BRAT’s debut. But just as the solstice has only passed this week, there’s much more to come: as Aron puts it, “BRAT Summer has just begun.”
This week, Charli XCX’s BRAT debuted at No. 3 on the Billboard 200 with 82,000 equivalent album units, her biggest first week ever. What key decision did you make to help make that happen?
The success of BRAT is a testament to Charli’s incredible artistry and vision. She not only created the most culturally important pop and dance album of the year but also delivered a masterclass in artistic direction and marketing strategy. Charli has an amazing team, and together with the unwavering support from our team at Atlantic we all worked to execute her vision to the fullest. Our key decision? To trust her implicitly. We fully embraced her vision, her plan, her ideas and helped her bring BRAT to life.
What was the overall marketing plan for the release?
The marketing plan for BRAT is all about amplifying Charli’s authentic voice and connecting directly with her fans. We knew we had an incredibly important album on our hands, one that was innovative, bold, fun, loud and would create a lot of conversation. We wanted to put together a campaign that captured that energy and put BRAT into the cultural zeitgeist. The plan doesn’t end with the album release; stay tuned, there is a lot more to come.
The album also sold 45,000 copies, her largest sales week ever, including 14 different vinyl variants. What was your guys’ approach to physical for this album, and how did it pay off?
The physical release plan was so much fun to put together. It was a collaborative effort between Charli; [creative director] Imogene; design team SPECIAL OFFER, Inc.; Charli’s management team; and our team at Atlantic. From the start, we wanted to create a series of limited-edition drops that would keep fans excited throughout the campaign. It was important that each variant felt unique and special both in design and in the rollout.
We started the campaign ahead of the album and artwork announcement with the limited edition 360_brat vinyl, released at first only to Charli’s followers on her private Instagram. This moment helped set the tone for the rest of the campaign. When the official album pre-order went live, we partnered with major retailers like Target and Urban Outfitters, as well as local record stores, Blood Records and more to create exclusive variants that gave fans more options to choose from.
On Tuesday, June 4th, we unleashed BRAT into the world a little early. Thousands of Charli’s fans went to their local record stores for a first listen, three days before the official release. It was a massive undertaking — Atlantic’s biggest listening event campaign ever — with 179 stores across the country.
BRAT’s physical release wasn’t just about sales figures; it was about creating a deeper connection with fans. From the unique packaging that you have to rip into to get to the music, to the events and limited-edition drops, it is a reminder that in the digital age, the physical album can still be a powerful, personal and meaningful experience.
This album almost immediately became a cultural touchstone, and was a huge talking point online, with fans making memes of the cover art and the color palette seemingly everywhere. What was your approach to the digital marketplace for the project?
The BRAT campaign started in February when Charli threw a legendary Boiler Room in Brooklyn with A. G. Cook, George Daniel, Finn Keane and Doss, drawing a record-breaking 40,000 RSVPs — the most in the history of Boiler Room. There were surprise appearances from Addison Rae and Julia Fox. This was the first time people got to hear a few tracks from the forthcoming album, turning it into one of the year’s most viral moments and really setting the tone for what was to come.
The approach was about creating really memorable moments both online and in real life, from surprise DJ sets, exclusive Club Angel events, single reworks with Addison Rae, Robyn, Yung Lean, Skream and Benga to one of the most talked about music videos of the year (“360”) and so much more. We carefully planned out the timing of it all.
The “brat green” that we all have filling our timelines right now goes back to Charli’s brilliant vision for BRAT artwork. Once the artwork was revealed fans started to recreate it themselves, which inspired us to launch the brat generator. From there, it really started to take on a life of its own. We continued to incorporate brat green throughout all the marketing. One of the most fun pre-album moments in the campaign happened in Brooklyn a few days before “360” was released. Terry [from the digital team] had an amazing idea of painting a huge wall “brat green” during a livestream, and thus the “brat wall” was born.
It’s been 12 years since Charli first hit the Hot 100 top 10 with her feature on Icona Pop’s “I Love It,” and 10 years since Charli’s first solo Hot 100 top 10 with “Boom Clap.” Her career feels bigger now than it’s ever been. How did you energize those day one fans and pull in new ones for the run-up to this release?
Speaking from my own experience, it honestly is just really fun to be a Charli fan. For example, a full year before the album campaign even started Charli brilliantly started a new private Instagram account, @360_brat. What goes down on that account is strictly confidential, so I won’t give too much away. But Charli’s early vision and authenticity has made BRAT an undeniable phenomenon which really resonated with her early fans, and then throughout the campaign brought new fans in.
Much of the conversation in the music business this year has been about superfans — where to find them, how to connect with them and the ways to better cater to them during single and album rollouts. Suffice it to say that the team behind Twenty One Pilots and their latest album, Clancy, took that conversation to heart.
This week, Clancy debuted at No. 3 on the Billboard 200 and flew in at No. 1 on both the Top Album Sales and Top Rock Albums charts with 143,000 equivalent album units, landing the biggest rock debut of the year so far in the process, with a campaign that leaned heavily into super-serving the group’s biggest fans. That took the form of exclusive listening parties at independent record stores around the country, a multi-pronged sales strategy that offered more than a dozen different ways of purchasing the album and thinking holistically about each tier of fandom and what they want the most.
The result: Nearly 60% of the album’s first week numbers came from direct-to-consumer (D2C) sales, according to Elektra vp of D2C, streaming and marketing strategy Thom Skarzynski, who worked on the album rollout. And the success of Clancy helps earn Skarzynski the title of Billboard’s Executive of the Week.
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Here, Skarzynski discusses the fan-led strategies that went into the album release, as well as the career-long buildup that got the band to this point. “We went into the campaign with a refreshed mindset,” Skarzynski says. “It was all about bringing things back to the surface and carrying the story to life for not only the deeply-rooted superfans but also the more casual listeners who may have lost the plot along the way.”
This week, Twenty One Pilots’ Clancy debuted at No. 3 on the Billboard 200 and No. 1 on both Top Album Sales and Top Rock Albums. What key decision did you make to help make that happen?
My role at Elektra is multifaceted — depending on the project, I might be involved in marketing, D2C or streaming strategy. In the case of Twenty One Pilots, I was fortunate enough to run point on all three, co-running the overall marketing on this album campaign with Katie Robinson [senior vp of marketing at Elektra], so I truly was able to engulf myself into the whole picture and curate what we needed to happen and when.
That said, the area that I’m most proud of in impacting our debut was what we were able to do via D2C on the band’s store. We took extra care to custom tailor each of our offerings, accounting for every level of fan, what would excite them, and how it would deepen their connection with the band. In the end, D2C accounted for nearly 60% of our first-week activity. Their overwhelming response shows the power of a fan base when they’re being listened to and treated right.
With 143,000 equivalent album units, Clancy nearly doubled the first-week mark from the band’s last album, 2021’s Scaled and Icy. What did you do different this time around to achieve that?
We went into the campaign with a refreshed mindset. It was all about bringing things back to the surface and carrying the story to life for not only the deeply-rooted superfans but also the more casual listeners who may have lost the plot along the way. I must credit the band themselves, management [Chris Woltman and Ashley Pimenta at Element 1] and their creative team [Mark Eshleman and Brandon Rike], as they were true architects in the early teaser campaigns we executed for the core fanbase — sending 1,500 red envelope letters out to fans across the globe, swapping all studio artwork of previous albums to have “red tape” over it. Cryptic moments like that activated their hardcore fans, and from there we just expanded. This album campaign was about bringing every level of fan together and nailing the conclusion to a story the band has been telling for nearly a decade.
The album’s huge sales week was also bolstered by its physical availability — 11 vinyl variants, plus several CD editions and deluxe box sets. What was your approach to the physical sales aspect, and how were you able to pull that off?
Very early on, we connected with the band’s creative director Brandon Rike, and went through ideas and suggestions for this launch — including my absolute favorite, the Clancy Journal — as well as box-set options and how many different vinyl variants we would need to ensure everybody from the fan base had something they loved enough to own. We chose carefully, knowing where each level of fan would be shopping and what they would engage with, and let that be our guide.
We also held listening events at over 175 independent record stores across the country the Saturday prior to album release, which brought out an estimated 20,000 fans. That indie variable was super cool and we were so happy to bring the physical community together to experience the album as one. I am a firm believer that fans want to own an item from an artist they love that they can proudly display or cherish, and that’s what we aimed to offer. Every decision we made was around “thinking like a fan.” Any mindset different from that was unacceptable as we rolled this out.
The album was the final chapter of a conceptual series. How were you able to play into that to help generate excitement among the fan base?
For me, the pressure was on to deliver on behalf of the band and their team, and simply connect the dots wherever possible. This storyline that they’ve built for nine years now is so much bigger than me and I not only accepted that fact but was humbled to be trusted to handle parts of the campaign that played into it. Ultimately, what generates the most excitement are three things: excellent music; a message and lyrics that resonate with people; and bringing fans along on the journey with you.
Clancy also represents the biggest debut for a rock album this year so far. With rock such a sales-heavy format and the industry at large so dependent on streaming, how do you leverage streaming with that sales strategy to deliver such a big debut?
The variety and cadence of the single releases leading up to the album kept the fan base engaged and built up anticipation for the full album. We also had great support from our streaming partners with multiple playlist covers, and excellent positioning in both their new music and flagship playlists across rock, alternative and pop. When it comes to sales itself, we looked at everything mathematically, and strategically pinpointed where we could find wins and where we felt we may have had some challenges. We knew how much we had total control of — D2C, physical retail, indie retail and digital albums — and making each of them the best experience possible maximized our results. We just knew the fan base so well and were able to be strategic with how, when and where we interacted with them.
How are you guys planning to continue to promote the album moving forward?
We are just getting started. “The Craving (single version)” is impacting at Top 40, Alternative and Hot AC radio right now and already getting incredible support. This is also a band that never stops: They have their massive Clancy World Tour which hits arenas and even some stadiums across North America starting in August before going overseas to Australia, New Zealand, Latin America and Europe. In my very first conversation with management back in October, they walked me through a plan that ran through 2026 and beyond. Twelve years in, this is still just the beginning for them.