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ASM Global

Matthew Lazarus-Hall, the Australia-born live entertainment veteran whose resume includes executive stints with Chugg Entertainment and AEG Presents, joins venue management giant ASM Global.

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Announced Wednesday (April 10), Lazarus-Hall joins the group as executive vice president, entertainment & content, with a focus on working with ASM’s growing portfolio of venues in Australia and the Asia and Middle East, North Africa (MENA) regions.

Matthew Lazarus-Hall, the founder and CEO of consultancy Square Circles Creative Solutions, will also provide support on ASM’s strategic direction and development of entertainment and other content. Initially, his focus will be on the ASM Global-managed Kai Tak Sports Park, the largest integrated sports, entertainment and retail precinct in Hong Kong, which is due to open its doors in mid-2025.

“We have worked closely with Matthew over the past 20 years and he comes with great respect across the whole entertainment industry,” says ASM Global (APAC) chairman and CEO Harvey Lister of the new recruit. “He will bring different perspectives to our organization, and we look forward to the contribution he will make to the ASM Global family of venues.”

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Lazarus-Hall was CEO of Chugg Entertainment for 13 years, working alongside the legendary concert Michael Chugg. There, he toured and worked with the likes of Elton John, Robbie Williams, Radiohead, Coldplay, Keith Urban, Luke Combs, Bette Midler, Pearl Jam and AC/DC; worked on special charity events Wave Aid, Sound Relief and Live Earth; and led the CMC Rocks QLD and the traveling Laneway Festival.

Following his departure in 2016, he joined AEG Presents, Asia Pacific as senior vice president, overseeing all touring, festivals and sports for the live entertainment giant across the Pan-Asian region.

Earlier in his career, Lazarus-Hall was operations director at Ticketek, leading ticketing for marquee events such as the Sydney Olympic and Paralympic Games, the 2003 Rugby World Cup, and others.

Legends Hospitality last year acquired ASM in a multi-billion-dollar deal.

Last spring, executives at Onex, AEG’s private equity partner in facility management company ASM Global, notified AEG leadership of their plans to trigger a clause in their agreement that allowed Onex to sell its 35% stake in ASM. Under the terms of the deal, AEG could either buy out Onex or match competing offers.

AEG officials instead elected to get out too, and over about half a year worked with Onex to identify a buyer for all ASM Global. On Nov. 3, Onex and AEG jointly announced that Legends Hospitality was buying ASM, the country’s leading venue management company.

Onex CEO Bobby Le Blanc told investors on a Nov. 10 earnings call that the decision to sell its ASM ownership stake for $2.3 billion was prompted by the company’s rebound in value, quickly recovering in the post-pandemic period after seeing its value dramatically drop when concerts shut down from 2020-2021 due to COVID-19.

The final sale price would double what ASM Global was worth in 2019 when AEG and Onex merged their SMG facility management holdings to create the world’s largest facility manager, Le Blanc confirmed.

Still, AEG’s decision to sell surprised many in the touring industry who had followed the company’s growth in that space.

For one, the sale made AEG a much smaller company, reducing its global footprint from 350 facilities under management to just nine — all of which AEG either owns or partially owns. And unlike Onex, as the world’s second largest concert promoter, AEG was able to enjoy significant synergies from owning ASM that other companies could not. AEG could more easily book its touring shows at ASM-managed facilities, expand its AXS ticketing platform to ASM-managed venues and sell sponsorships through its global partnerships division.

AEG and Onex merged their facilities holdings 14 months after Onex acquired SMG, AEG’s longtime facilities rival. In so doing, ASM Global became the world’s largest venue management company, with little to no competition for potentially large lucrative government contracts. Facility management has long been a predictable contracts business, in which city and county governments would pay SMG or AEG a fee to manage publicly owned venues and split any profits the private companies helped generate.

Merging the industry’s two largest competitors into ASM Global gave Onex and AEG unprecedented scale in the capital-intensive space and access to lucrative contracts. But the honeymoon didn’t last long. Oak View Group, which was founded in 2015 by former AEG CEO Tim Leiweke — who made his own failed bid to buy SMG — began growing as a serious competitor, and peeled away a number of big-name management clients away including PPG Paints Arena in Pittsburgh, the BOK Center in Tulsa and the sprawling McCormick Place convention center in Chicago. While the concert business’ post-pandemic boom has brought impressive profits, a source in facility management says that increased competition and inflation have been eating up ASM’s margins. Additionally, rising interest rates have made it difficult for firms like ASM to offer up capital investments in return for long-term management contracts, and much of the business’ growth was coming from new international venue projects, which were more costly to service.

Most recently, the bulk of AEG’s growth has been in its tour promotion business globally and through its theaters and clubs division. Since the end of the pandemic, both AEG and Live Nation have been looking to expand their network of smaller venues that they manage exclusively.

The company’s sweet spot is “locations with capacities of 1,500 to 5,000,” Rick Mueller, president of AEG Present North America, told Billboard last month. While most arena management deals do not include exclusive booking agreements because no single promoter can provide arenas enough content on their own to sustain a large facility, exclusively programming a club or theater can be much more profitable due to the leverage the contract holder has over other promoters wanting to book the venue, requiring promoters to cut them in on show deals. Now, AEG likely has more than an extra billion dollars to invest in this strategy, should it choose to do so.

Last spring, executives at Onex, AEG’s private equity partner in facility management company ASM Global, notified AEG leadership of their plans to trigger a clause in their agreement that allowed Onex to sell its 35% stake in ASM. Under the terms of the deal, AEG could either buy out Onex or match competing offers.

AEG officials instead elected to get out too, and over about half a year worked with Onex to identify a buyer for all ASM Global. On Nov. 3, Onex and AEG jointly announced that Legends Hospitality was buying ASM, the country’s leading venue management company.

Onex CEO Bobby Le Blanc told investors on a Nov. 10 earnings call that the decision to sell its ASM ownership stake for $2.3 billion was prompted by the company’s rebound in value, quickly recovering in the post-pandemic period after seeing its value dramatically drop when concerts shut down from 2020-2021 due to COVID-19.

The final sale price would double what ASM Global was worth in 2019 when AEG and Onex merged their SMG facility management holdings to create the world’s largest facility manager, Le Blanc confirmed.

Still, AEG’s decision to sell surprised many in the touring industry who had followed the company’s growth in that space.

For one, the sale made AEG a much smaller company, reducing its global footprint from 350 facilities under management to just nine — all of which AEG either owns or partially owns. And unlike Onex, as the world’s second largest concert promoter, AEG was able to enjoy significant synergies from owning ASM that other companies could not. AEG could more easily book its touring shows at ASM-managed facilities, expand its AXS ticketing platform to ASM-managed venues and sell sponsorships through its global partnerships division.

AEG and Onex merged their facilities holdings 14 months after Onex acquired SMG, AEG’s longtime facilities rival. In so doing, ASM Global became the world’s largest venue management company, with little to no competition for potentially large lucrative government contracts. Facility management has long been a predictable contracts business, in which city and county governments would pay SMG or AEG a fee to manage publicly owned venues and split any profits the private companies helped generate.

Merging the industry’s two largest competitors into ASM Global gave Onex and AEG unprecedented scale in the capital-intensive space and access to lucrative contracts. But the honeymoon didn’t last long. Oak View Group, which was founded in 2015 by former AEG CEO Tim Leiweke — who made his own failed bid to buy SMG — began growing as a serious competitor, and peeled away a number of big-name management clients away including PPG Paints Arena in Pittsburgh, the BOK Center in Tulsa and the sprawling McCormick Place convention center in Chicago. While the concert business’ post-pandemic boom has brought impressive profits, a source in facility management says that increased competition and inflation have been eating up ASM’s margins. Additionally, rising interest rates have made it difficult for firms like ASM to offer up capital investments in return for long-term management contracts, and much of the business’ growth was coming from new international venue projects, which were more costly to service.

Most recently, the bulk of AEG’s growth has been in its tour promotion business globally and through its theaters and clubs division. Since the end of the pandemic, both AEG and Live Nation have been looking to expand their network of smaller venues that they manage exclusively.

The company’s sweet spot is “locations with capacities of 1,500 to 5,000,” Rick Mueller, president of AEG Present North America, told Billboard last month. While most arena management deals do not include exclusive booking agreements because no single promoter can provide arenas enough content on their own to sustain a large facility, exclusively programming a club or theater can be much more profitable due to the leverage the contract holder has over other promoters wanting to book the venue, requiring promoters to cut them in on show deals. Now, AEG likely has more than an extra billion dollars to invest in this strategy, should it choose to do so.

It’s been a rough week for venue management firm ASM Global. On Thursday, OVG signed a contract to privately manage one of ASM’s largest clients, Chicago’s McCormick Place, the largest convention center in North America, and then on Friday (July 28) OVG won the venue management and food service contract for Tulsa’s BOK Center and the 275,000-square-feet Cox Business Convention Center. 

The BOK Center had been managed by ASM and formerly its predecessor SMG since the building opened in 2007 and was a crown jewel for the company, regularly landing a spot on Billboard’s Boxscore Chart for building capacities of 15,0001 seats or more. But during a special meeting Friday, the Tulsa Public Facilities Authority unanimously voted to begin exclusive negotiations with OVG360 and OVG Hospitality to manage venue operations, booking, partnerships and sponsorships, and food and beverage operations at the two venues.

“OVG will focus on creating momentum in three main areas: ensuring Tulsa is the top destination for major concerts in Oklahoma, continuing to grow the city’s national and regional convention business, and assisting the city and its stakeholders in the development of a full-service convention center hotel,” company officials announced in a press release.

“The BOK Center and Convention Center are key economic drivers in our community, and their success is critical to Tulsa’s future vitality,” Tulsa Mayor G.T. Bynum said. “As a thriving world-class city with world-class entertainment venues, we must always be focused on continuous improvement – not self-satisfied with the success of today but focused on being even better tomorrow. I have complete confidence in OVG and their ability to build upon the success we’ve enjoyed at the BOK Center and Convention Center over the last fifteen years.”

In Chicago, an unanimous vote from the Metropolitan Pier and Exposition Authority (MPEA) Board Thursday awarded the contract for private management and food services on the McCormick Place campus to OVG360 and OVG Hospitality. 

The contracts, scheduled to begin on Oct. 1, 2023 and run through September 2028, were unanimously awarded following an extensive public procurement process. The change will affect the McCormick Place Convention Center, the 10,00-seat Wintrust Arena, and Arie Crown Theater. 

“We’re incredibly proud that McCormick Place has entrusted OVG360 and OVG Hospitality as the new keepers of this world-renowned complex. While McCormick Place has set the industry standard for decades, we are honored to help shape its future,” said Chris Granger, president of OVG360. “We see an incredible opportunity to elevate the guest experience, support the surrounding community, drive sustainability, and grow and inspire a diverse workforce.  We look forward to bringing our depth of experience from around the globe to Chicago and to building upon McCormick Place’s incredible track record.”