Touring
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After a weeks-long shower of bad publicity and multiple artist withdrawals, Australia’s Bluesfest has removed the controversial rock band Sticky Fingers from its lineup.
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The popular, and long-running, music festival today (March 2) issued a statement in which organizers remarked, “Bluesfest cannot, sadly, continue to support Sticky Fingers by having them play our 2023 edition, and we apologise to those artists, sponsors and any others we involved in this matter through our mistaken belief that forgiveness and redemption are the rock on which our society is built.”
In recent days, festival director Peter Noble had doubled-down on his decision to book the polarizing band, despite growing calls from within the music community to boycott the event.
Melbourne prog-rock outfit King Gizzard & the Lizard Wizard and two-time Australian Music Prize winner Sampa The Great recently withdrew from the lineup in protest to the inclusion of Sticky Fingers, with King Gizz issuing a statement remarking that “as a band and as human beings, we stand against misogyny, racism, transphobia and violence.”
Sticky Fingers has a reputation that, well, sticks.
The issues relate to the past behavior of lead singer Dylan Frost, who has been accused of threatening Indigenous musician Thelma Plum and making racist remarks at a gig featuring Indigenous punk band Dispossessed.
Sticky Fingers took a break after those incidents allegedly occurred in 2016, reuniting again in 2018.
Frost went on to address his mental health battles, and issued a statement in which he said he was “wholeheartedly against racism, and so is the band,” and that he doesn’t “condone or in any way excuse violence against women, straight up, I never have and I never will.”
Noble and Bluesfest’s statement claims “the narrative that they continue to deserve to be cancelled, as well as anyone who publicly supports them, is difficult to accept, wherein a portion of society and media passes eternal judgment toward those, in this case, a diagnosed mentally ill person whom we feel doesn’t deserve the continued public scrutiny he’s being given.”
The message continues, “We thank everyone who has contacted us and advised their support in this matter, especially those suffering from a mental illness who feel they cannot have their illness supported in a manner whereby they feel included in society.”
It’s not the first time Australian event organizers have performed a u-turn on Sticky Fingers.
In 2018, the band withdrew from the Newcastle fest This That, with promoters explaining at the time that “if their inclusion began to impact negatively on the other artists performing and our Newcastle and wider communities, that it would be best if they refrain from performing. That’s the decision we have both taken today.”
Sticky Fingers, notes Bluesfest in its statement, “has done so many good deeds that have never been reported, including building and funding recording studios and music education programs in disadvantaged regional communities.”
After enduring a two-year obstacle course which included the pandemic, floods, border closures, public health orders, and more, the 2022 edition of Bluesfest welcomed more than 100,000 revelers.
The 2023 edition of Bluesfest is set for April 6-10 at Byron Events Farm, with headliners including Gang of Youths, Paolo Nutini, Tash Sultana, Bonnie Raitt, the Doobie Brothers and more.
Read the full statement from Bluesfest below.
Bluesfest Byron Bay Statement Regarding Sticky Fingers
We are sad to announce that Bluesfest has decided that Sticky Fingers is to step off the Bluesfest 2023 line-up.
Bluesfest cannot, sadly, continue to support Sticky Fingers by having them play our 2023 edition, and we apologise to those artists, sponsors and any others we involved in this matter through our mistaken belief that forgiveness and redemption are the rock on which our society is built.
The narrative that they continue to deserve to be cancelled, as well as anyone who publicly supports them, is difficult to accept, wherein a portion of society and media passes eternal judgment toward those, in this case, a diagnosed mentally ill person whom we feel doesn’t deserve the continued public scrutiny he’s being given.
We thank everyone who has contacted us and advised their support in this matter, especially those suffering from a mental illness who feel they cannot have their illness supported in a manner whereby they feel included in society.
Sticky Fingers has done so many good deeds that have never been reported, including building and funding recording studios and music education programs in disadvantaged regional communities.
We will now move on, put this behind us and continue to plan and present our best-ever edition of Bluesfest… proudly.
For those that wish to know more, there is a carefully researched article in The Australian in 2018 that took the trouble to examine the facts, unlike a lot of the current published material.
It’s official: KISS shared the news on Wednesday (March 1) that they’ll be hitting the road for their last run of concerts ever.
The veteran glam rockers made the announcement during a sit-down on The Howard Stern Show, telling the host, “Dec. 1 and 2 is Madison Square Garden. Those are the last two shows of the band. We’re finishing up where we started.”
Ahead of the back-to-back nights at the iconic New York City venue, KISS will play 17 other shows across the U.S. and Canada as part of its End of the Road World Tour, including stops in Los Angeles, Seattle, Calgary, Montreal, Toronto and Baltimore.
“Look, some people have kind of snickered and said, ‘Oh this End of the Road tour’s gone on for years,’” Paul Stanley continued. “Yeah, we lost two and a half years to COVID. We would’ve been done already! So, yes, this is the end.”
Prompted by Stern, Gene Simmons said he’s almost certain he’ll be emotional once the band reaches its final performances. “I kid around a lot about, ‘Men don’t do that,’” he added. “I’m sure I’m gonna cry like a 9-year-old girl whose foot’s being stepped on. KISS was born on 23rd Street. It’s only taken us 50 years to go play the final shows 10 blocks away on 33rd Street, which is Madison Square Garden.”
Last month, Stanley starred in Workday’s Super Bowl commercial along with fellow rockers Joan Jett, Billy Idol, Ozzy Osbourne and Gary Clark Jr.
Watch KISS dish on their final concerts above.
After Frontier Touring announced on Tuesday (Feb. 28) that Justin Bieber‘s planned six-date, five-city Australasian leg of his Justice World Tour was canceled, the rest of the singer’s scheduled 2023 dates appear to also been called off.
No reason was given for the cancellation of the stadium gigs in Australia and New Zealand, and at press time, spokespeople for Bieber and the tour had not returned Billboard‘s requests for comment.
The Ticketmaster site listed all the 2023 Justice dates as canceled on Wednesday (March 1); the tour was scheduled to pick up in Dublin at the 3Arena on Thursday (March 2), followed by a four-night stand in Paris and a gig in Poland.
Bieber’s official website has no tour dates listed and, according to the Ticketmaster site, his handful of 2024 U.S. arena shows have also been canceled. CNN reported that fans in London — where Bieber was originally slated to perform in February — got an email from event company AXS on Tuesday night that read, “We regret to inform you that the Justin Bieber shows planned to take place at The O2 arena have been cancelled.” A note on the site for the Utilita Arena in Sheffield also confirmed that the Feb. 25 gig there had been canceled.
In June, Bieber told fans that he would take a break from the road after one month of dates because of the effects of the neurological disorder Ramsay-Hunt Syndrome, which left his face partially paralyzed. “As a result of this illness, I was not able to complete the North American leg of the Justice Tour,” he wrote in a message to fans at the time. Bieber went on to explain that after taking some time to rest and consult with his family and doctors, he went ahead with the European leg of his tour.
“After getting off stage, the exhaustion overtook me and I realized that I need to make my health the priority right now,” he explained about how he felt after completing his Rock in Rio set in September. “So I’m going to take a break from touring for the time being. I’m going to be ok, but I need time to rest and get better.”
He got back on the stage a month later, but after just six shows he said he need to take a break again. The AEG Presents-promoted Justice tour was Bieber’s first global outing since the 2016-2017 Purpose World Tour.
The outing was originally supposed to launch in 2020 as the Changes Tour, but was postponed due to the COVID-19 pandemic and delayed until 2021, then to February 2022. But after playing gigs across North America through June 2022 as well as a series of overseas dates, he came off the road to heal from the effects of Ramsay-Hunt, pulling the plug on all remaining 2022 dates through December.
Independent Brooklyn venue Elsewhere is taking a new approach to ticket buying for loyal patrons. Starting today, the multi-room venue is widely launching its membership program, which ranges from $2 to $30 a month and provides tiered benefits including free entry to shows, access to the venue’s Discord and new music discovery.
Freaks With Benefits, the cheapest tier at $2 a month, provides free coat check, the ability to skip the line and access to the venue’s member-exclusive Discord channels, along with other perks. Sonic Explorer — which costs $6 a month — provides half off an unlimited number of tickets for the member and a guest, plus the perks from Freaks With Benefits. For $30 a month, the Patron Saint membership provides free entry to shows and parties, half-off tickets for a guest, reserved tickets for sold-out shows, free merch and all other previously mentioned tier benefits.
The “unlimited” free or discounted entry included in the two higher-priced tiers does come with an asterisk: Members must make a reservation in advance to reserve those tickets and are subject to “space permitting.” The reservation option is built into the backend of Elsewhere’s website and allows members to reserve up to eight events at a time. The venue has been beta testing the membership program since November — 600 people applied for the first 50 slots in just 48 hours — says Elsewhere co-founder Jake Rosenthal. “A big part of testing it was really about figuring out what is this special math where enough people feel like they’re getting enough access or that it feels very valuable,” he says. The limited reservations help members prioritize shows and keep them from “parking” on any and every show, which Rosenthal says wouldn’t be sustainable.
“There’s no limit to the number of events you can go to discounted or free,” Rosenthal explains, “There’s only the fact that like, if there’s an event several months out that you want to unequivocally park a reservation on, then you have to spend one of your reservations. But if you want to go to Elsewhere every night [without a reservation], you could do that unlimitedly for forever.”
The new program helps drive more customers to the venue, which means more artist discovery, more bar and merch sales and better-attended shows, says Rosenthal. While the price reduction on tickets for members means less money for the artists if shows sell out (roughly 15% of shows meet this criterion, according to Rosenthal), the venue only holds a small percentage of the room for membership reservations and artists are made aware of the program in their contracts.
“For 85% of our events, the incentive of the artist and Elsewhere is quite aligned,” says Rosenthal. The idea is, “How can we incentivize people to show up to those events that they otherwise probably would not have come to because they’re unfamiliar with the artist, for example. Another reason could be that $30 was too much to check something out that they’re on the fence about.”
As Rosenthal puts it, the membership program is less a money-making venture — or about providing velvet-rope treatment to VIPs — than it is about building community. That’s a longstanding goal for he and Elsewhere co-founders Dhruv Chopra and Rami Haykal-Manning, who have been tied to the DIY underground music scene in Brooklyn for years; the three ran the venue Glasslands Gallery in Williamsburg before it closed in 2015 and opened Elsewhere, which hosts upwards of 600 shows per year, in 2017. The memberships are also a way to acknowledge the price pressure that many are facing in New York and around the world.
“If you’re someone who is coming to Elsewhere once a month, twice a month or up, you’re already doing your part supporting the music scene in our community and you shouldn’t have to spend $30 five or six times a month to be at Elsewhere,” says Rosenthal. “It’s built with that ethos first, which is connecting our community more tightly and making it cheaper to come more often.”
Action sports producer Nitro Circus and Round Room Live today announced a multi-year global partnership that will see the Travis Pastrana-led Nitro Circus Live tour return to North American arenas this fall for the first time in five years — just in time for the brand’s 20th anniversary.
Since 2018, Nitro Circus Live has mostly operated as an outdoor event, held at stadiums and festivals like 2019’s Gnarlytown festival in San Pedro, California. Under the partnership with Round Room, the event will return to indoor venues in North America, including arenas like the Honda Center in Anaheim, California. The touring show’s main attraction is the Giganta Ramp, a massive 70-foot portable ramp used to launch motocross, BMX bikes and homemade vehicles like an ironing board on wheels.
Launched in 2003 by Pastrana — who raced in the coveted Daytona 500 on Feb. 19 and came in 11th place — as a straight-to-DVD series chronicling Pastrana’s extreme motocross stunts and action sports costars, Nitro Circus would find a television home on Fuel TV in 2006 before landing on MTV in 2009. In 2010, Australian motorsports promoter Michael Porra would launch the Nitro Circus Live tour with partner Andrew Edwards (Porra sold a piece of the company to Raine Group in late 2013). Nitro Circus was eventually rolled up with several other action sports brands and renamed Thrill One in 2020, before being sold off to Fiume Capital and Juggernaut Capital Partners in a $300 million deal last summer.
“Since 2003, Nitro Circus has stunned fans across the globe with a kinetic mix of boundary-breaking world’s firsts alongside outrageous comedic moments,” a press release announcing the agreement reads. “Nitro Circus has showcased a collection of action sports’ best athletes and biggest stars in packed venues worldwide, including dual BMX and scooter threat Ryan “R-Willy” Williams, pioneering WCMX rider Aaron “Wheelz” Fotheringham and many more. Now these fun-loving daredevils are back with an electrifying new live show celebrating two decades of pushing the limits, featuring huge never-before-done tricks and a host of new crazy contraptions.”
Joe Carr, CEO of Thrill One Sports and Entertainment, said, “This partnership allows us to elevate our production value, increase our show output, and bring Nitro to new markets around the world.”
Pastrana added, “I’m so pumped to see Nitro celebrate by going back under the big top and bringing the party to arenas worldwide. Everyone on the crew is ready to send it bigger than ever before.”
Round Room Live was founded by industry veterans Stephen Shaw and Jonathan Linden and currently produces Blippi: The Wonderful World Tour, Blippi The Musical, Baby Shark Live!, Peppa Pig Live and more. Last year, Round Room completed a management buyout of its lead investor eOne in a deal backed by Manhattan West, a Los Angeles-based strategic investment firm.
“We are very excited to partner with the Nitro Circus team and this incredibly insane group of athletes, to bring Nitro Circus and its high-adrenaline style of entertainment back to arenas in 2023”, said Shaw. “This tour promises to be the most exciting and electric live action sports production in the world – and we can’t wait for our audiences to see what we’ve been building.”
Chlöe Bailey is gearing up to release her debut solo album In Pieces in March 31, and to celebrate, the R&B star revealed on Tuesday (Feb. 28) that she’s heading out on her first-ever headlining North American tour.
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The 11-date gig will kick off on April 11 at the Riviera Theatre in Chicago and includes stops in New York, Atlanta and more before concluding at The Novo in Los Angeles on May 3. Tickets will go on sale to the public starting March 3 at 10 a.m. local time. See more information — including presale instructions — here.
Chlöe’s In Pieces will feature lead single “Pray It Away” as well as her recently released Chris Brown collaboration, “How Does It Feel.” In an August interview with Essence, the singer — who is one half of the sister duo Chloe x Halle — explained that her album is “everything that I’ve been going through, all the tearing down, people underestimating, telling me I can’t do it — all of those things have gone into the music.” She added, “The album is me picking myself up and talking myself out of any little place or space that the world has tried to put me in, that people and personal relationships have tried to put me in, and even [doing that to] myself. It’s me breaking free.”
See below for the full list of tour dates.
April 11 – Chicago, IL – Riviera TheatreApril 13 – Detroit, MI – The FillmoreApril 14 – Toronto, ON – RebelApril 17 – Boston, MA – House of BluesApril 18 – Philadelphia, PA – The FillmoreApril 20 – New York, NY – Terminal 5April 23 – Atlanta, GA – The EasternApril 25 – Houston, TX – House of BluesApril 26 – Dallas, TX – House of BluesApril 30 – Sacramento, CA – Sol Blume (festival)May 3 – Los Angeles, CA – The Novo
Noise Pop, the long-running San Francisco showcase for independent bands and music launched in 1993 by Kevin Arnold and later Jordan Kurland, officially turns 30 years this year. What began as a $5 show at the city’s Kennel Club (now called the Independent), rapidly grew into a citywide celebration of the city’s lesser known venues including the Bottom of the Hill, the Great American Music Hall and rooms across the Bay in Oakland and Berkeley.
What has followed are thousands of bands, decades of nurturing the Noise and an enduring legacy that embraces San Francisco’s unique past as one of the best live cities in the world.
This year’s festival features more than 100 independent bands and artists, an accompanying independent film festival and the grand opening of the Noise Pop Gallery at the new Noise Pop offices in the Mission District.
With the festivities now wrapped up, Billboard sat down with Arnold and Kurland to discuss the history of the citywide festival and what challenges lay ahead as Noise Pop enters its third decade.
Billboard: Congratulations on 30 years of Noise Pop. What are you doing to celebrate the big anniversary?
Arnold: We really made an effort to dig up some old favorites and pay tribute to some of our influences and heroes. For the last five years we’ve tried to double-down on emerging talent to push boundaries for our audience at large. We’ve got a film festival and a new office that’s right in the heart of the Mission District and we’re hosting a gallery there that shows the history of Noise Pop through design, topography and posters. And we’re reopening the Kilowatt, which is a San Francisco venue that was legendary. We had so many shows there in the nineties and it’s been gone to the live music world for quite a while. It just reopened with Noise Pop promoting some of its first shows.
What were your expectations for Noise Pop in Year 1?
Arnold: Certainly not anything close to what it’s become. It all happened very last-minute and it was very serendipitous and magical. I got a call in December from the booker at the Kennel Club. I’d been promoting shows on campus at UC Berkeley and had been tour managing Overwhelming Colorfast and the booker asked me to put together a show for January, which is usually a slow time for venues. There’s nobody on tour then and so you look to create new stuff or create stuff locally and pull together what you can.
In San Francisco, indie rock wasn’t a scene yet, it was just weird underground rock and punk rock offshoots and stuff like that. So with all these bands in town who often play, but not necessarily together, we decided to bring five of them all together at once, charge $5 and shine a light on what the city had been up to. And that was really it.
As far as aspirations go, I can say I certainly never thought I’m gonna start an annual thing. But at the same time, I didn’t just call it a show, I called it a festival, which has some implications that it might go again.
Jordan, when did you get involved?
Kurland: I came in Year 5, working with Noise Pop in the fall of 1997 for the festival in 1998. And it was already a multi-venue event prior to that. We added a lot more shows that first year, for the first few years I worked on it, we avoided any competing shows.
If there was a show at the great American Music Hall on a Wednesday night, there wasn’t another show at the Bottom of The Hill at the same time. It was basically one or two shows a day, you know, but they didn’t compete.
What brought you out to San Francisco?
Kurland: I was working for David Lefkowitz at the time. Primus was his big client. They’re a platinum-selling act that just headlined Lollapalooza. He had the Melvins and Charlie Hunter and some other stuff. I was doing some freelance journalism and I wrote an article for the San Francisco Examiner on Noise Pop and I interviewed Kevin for that. And then a few months later, a band named Creeper Lagoon hired me to manage them. And Kevin and the guitarist of that band had been former roommates, we started to get to know each other and then I offered to help out. And Kevin graciously just brought me in as a full partner from the onset.
In 2000 you expanded it to Chicago. Why didn’t it work outside of San Francisco?
Kurland: I grew up outside Chicago and saw an opportunity for a small festival. I wish that we had stuck with because it was a pretty great couple of years there. We didn’t do it to try and copy someone else. We never wanted to be South by Southwest or CMJ. We were the music festival without all the pesky music industry folks. I think we just launched at the wrong time, right as the dotcom bubble was bursting.
How did Noise Pop change with the growth of both Live Nation and AEG, especially in the Bay Area which was the epicenter of the consolidation and concert competition when Another Planet Entertainment came on the scene?
Kurland: Obviously competition’s a good thing and with those three companies, everyone’s bringing something to the table. We never really set out to be that type of promoter and when we kind of stuck our toe in the water to try to expand, it was a bit late. We just weren’t ready to make that move. But in all honestly, I look at us as cultural curators, not so much the typical music venue promoter. Goldenvoice, Live Nation and Gregg and Sherry at Another Planet do a great job. We can coexist doing what we do, and we’re not trying to steal anyone’s business or compete with anyone on that level.
In a way it can be more liberating.
Arnold: It’s interesting to me, and I’ve thought a lot about this over the months and years as we approached the 30 year mark. It went from a tight community of bands and labels and venues to what it is today. Part of that is just the history of music in concerts – first with Bill Graham coming to define what it is concert promoters do in their market to some of the early consolidation in the market that created SFX and what we think of today as the modern concert market.
We’re immune from some of those things because it’s not the game we play day-to-day. We’ve always kind of positioned ourselves from the very beginning to move slowly over time and react to how the market is changing and continue to cooperate with everyone involved in venues and music. We’ve always found a way to be collaborative. And we’ve gotten pretty good at diversifying our business in ways that most promoters don’t.
Give us a snapshot of what the Noise Pop Industries business footprint looks like.
We really became a business in 2006. We’ve been doing the side hustle for more than a decade and asked ourselves ‘what are we gonna do next?’ Ultimately, we formed Noise Pop Industries, took on an investment partner and hired staff and for that first time really ran it in a hands-on way. And we also tried to expand and operate year round and keep the staff on board. You know, the goal really for us at that point was to avoid having to rehire help every year and have some continuity.
We launched the Treasure Island Music Festival the following year and quickly realized that we needed more consistency with the business to sort of counter the ups and downs and seasonality of the festival world.. So DoTheBay.com, a website covering Bay Area music and liveshows, helped a lot.
We also started doing a lot of consulting work and third party production paid. Today, Noise Pop Industries is the total company, and includes the white label offerings we have and then there is Noise Pop Events, which produces Noise Pop and other businesses we promote and take the risk ourselves.
Our newest venture on the presents side is the Rock Quarry Amphitheater at U.C. Santa Cruz which we started exclusively promoting last year.
Wu-Tang Clan and Nas are coming to a city near you. On Monday (Feb. 27), the rap collective announced a series of concert dates for 2023 titled the N.Y. State of Mind Tour that will take place alongside the “One Mic” M.C. in North America, Europe, Australia and New Zealand.
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“The Saga Continues Worldwide! The #NewYorkStateofMindTour is back – coming to a stage near you,” Wu-Tang shared on its Instagram page with an official poster for the global trek.
The 2023 N.Y. State of Mind Tour — a sequel to its 2022 installment — will kick off on May 9 in Auckland, New Zealand’s Spark Arena before heading to Brisbane, Sydney and Melbourne for the series of Australian dates (May 12-14). The European leg of the tour will start at Stolkholm’s Avicii Arena on June 3, and will make stops in Copenhagen, Denmark, Paris more before concluding on June 13 at The O2 in London.
Nas
Courtesy of Live Nation
The bulk of the N.Y. State of Mind Tour dates will take place in North America beginning in September. Nashville is up first on Sept. 20, with the tour continuing in Brooklyn, Atlantic City, Toronto, Chicago and more through Oct. 22 with a big finish at the Yaamava Theatre in Highland, Calif.
Tickets for the North American shows are available for early access through American Express starting Tuesday, Feb. 28, at 10 a.m. local time through Thursday, March 2, 10 p.m. local time. General on sale begins on Friday, March 3, at 9 a.m. local time via livenation.com.
See the full list of tour dates and the official tour poster below.
2023 N.Y. STATE OF MIND TOUR DATES
AUSTRALIA + NEW ZEALAND
Tue May 9 – Auckland, NZ – Spark Arena
Fri May 12 – Brisbane, AU – Brisbane Entertainment Centre
Sat May 13 – Sydney, AU – Qudos Bank Arena
Sun May 14 – Melbourne, AU – Rod Laver Arena
EUROPE
Fri June 2 – Stockholm, SE – Avicii Arena
Sat June 3 – Copenhagen, DK – Royal Arena
Mon June 5 – Berlin, DE – Parkbuhne Wuhlheide
Tues June 6 – Amsterdam, NL – Ziggo Dome
Wed June 7 – Paris, FR – Accor Arena
Fri June 9 – Dublin, IE – 3Arena
Mon June 12 – Glasgow, UK – OVO Hydro
Tue June 13 – London, UK – The O2
NORTH AMERICA
Wed Sep 20 – Nashville, Tenn. – Bridgestone Arena
Fri Sep 22 – Hollywood, Fla. – Hard Rock Live
Sat Sep 23 – Jacksonville, Fla. – Daily’s Place
Sun Sep 24 – Tampa, Fla. – Seminole Hard Rock Hotel & Casino^
Tue Sep 26 – Washington, D.C. – Capital One Arena
Wed Sep 27 – Brooklyn, N.Y. – Barclays Center
Fri Sep 29 – Atlantic City, N.J. – Jim Whelan Boardwalk Hall
Sun Oct 01 – Toronto, ON – Scotiabank Arena
Mon Oct 02 – Laval, QC – Place Bell
Wed Oct 04 – Columbus, Ohio – Schottenstein Center
Sat Oct 07 – Minneapolis, Minn. – Target Center
Sun Oct 08 – Chicago, Ill. – United Center
Tue Oct 10 – Winnipeg, MB – Canada Life Centre
Fri Oct 13 – Edmonton, AB – Rogers Place
Sat Oct 14 – Calgary, AB – Scotiabank Saddledome
Mon Oct 16 – Vancouver, BC – Rogers Arena
Tue Oct 17 – Portland, Ore. – Moda Center
Wed Oct 18 – Seattle, Wash. – Climate Pledge Arena
Sat Oct 21 – Las Vegas, New. – MGM Grand Garden Arena
Sun Oct 22 – Highland, Calif. – Yaamava Theatre*
^ Daytime Pool Party Performance*On-sale: March 6 at 10 a.m. local
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Ticket fees have been called everything from “exorbitant” (Sens. Richard Blumenthal and Amy Klobuchar) to “completely bats—” (Last Week Tonight with John Oliver). And they can increase the price of a concert ticket by an average of 27-31%, according to a 2017 study by the U.S. Government Accountability Office.
Unfortunately for ticket buyers, those fees aren’t going anywhere quickly. They may change or disappear completely, but consumers won’t reap any savings in the end, Live Nation CEO Michael Rapino explained during Live Nation’s fourth quarter 2022 earnings call on Thursday.
Say, for example, a venue is prohibited from charging fees on top of a ticket’s face value. “Well, then the venue would say, ‘Okay, artists, the rent isn’t $50,000 anymore. It’s $100,000,’” Rapino said.
The ticket fee is a surcharge that helps cover a venue’s costs. Rapino’s point is that the venue needs to cover its costs, so it’s going to collect money to cover them, no matter what. In a normal scenario, the consumer helps cover those costs by paying a surcharge directly to the venue.
If fees were eliminated, artists — who are the final authority on primary ticket prices — would be forced to raise them to cover the additional cost. The surcharge may have disappeared, but that cost would still exist in the form of a higher face value. Regardless of the approach, the consumer’s expense and the venue’s revenues would be unchanged.
“The true cost of going to a show and making the show happen is the full price all-in,” said Rapino. The concept is apparent to anybody who has pondered how airlines set prices. If airlines charged an all-in fee that encompassed all its costs, ticket prices would be dramatically higher. Legislation that banned fees for checked baggage could result in higher prices for everything from flight themselves to in-flight beverages. Airlines that previously allowed free carry-on bags might start imposing fees on those. They could also charge more to change your travel plans (which used to cost the consumer nothing).
Rapino acknowledged that Live Nation, which owns and operates venues, would do the same. “If tomorrow someone said, ‘You know, you can’t charge 20% service fees on your amphitheater, you have to [charge] 10%.’ Well, then the $75,000 house rent that we charge artists would be $100,000,” he said as an example. Live Nation couldn’t simply absorb the cost, he explained. Since the company requires money to pay staff and operate the venue, it would find a way to recoup the lost fees.
While what consumers pay won’t change, they may get more transparency. In the wake of Ticketmaster’s disastrous Taylor Swift Eras Tour pre-sale, President Joe Biden unveiled an initiative to limit, among other types of fees, mandatory, back-end fees that “often hide the full price” of a good or service. The White House pointed to research that found hiding the full price encourages consumers to spend more than they would have otherwise.
Live Nation has also come out publicly — and forcefully — against hidden fees. On Thursday, Rapino called numerous times for the industry to adopt all-in pricing that show the ticket buyer a single price at the beginning of the transaction. Also on Thursday, Live Nation issued a press release that encouraged lawmakers to introduce legislation that includes, among other things, mandatory all-in pricing.
The uproar against Live Nation and Ticketmaster over ticket fees is just one of many criticisms to gain momentum in recent months. Some members of Congress have called Live Nation a monopoly that limits competition in the touring business and harms consumers by charging high prices and leaving some unable to purchase tickets for in-demand concerts like Swift’s Eras tour. Many inside and outside of Washington have called for the Department of Justice to break up the company’s concert promotion and ticketing operations. On Thursday, Sens. Klobuchar and Mike Lee sent evidence of the Jan. 24 Senate hearing on the ticketing market to the Department of Justice and encouraged its antitrust division “to take action if it finds that Ticketmaster has walled itself off from competitive pressure at the expense of the industry and fans.” Others have suggested Ticketmaster improve its security practices to deal with the bot attacks that derailed Swift’s pre-sale.
Ticketmaster may be most reviled for its fees, though. And as Rapino pointed out, those aren’t going away anytime soon.
Irving Azoff teed off on scalpers, Stubhub and the federal government in a no-holds-barred panel Wednesday during the Pollstar Live conference at The Beverly Hilton in Beverly Hills. Azoff, along with artist Garth Brooks, MSG Entertainment chairman James Dolan and former top Department of Justice antitrust official Makan Delrahim, took the federal government to task for the way it handled last month’s Senate Judiciary Committee hearing on ticketing. Despite evidence that the problems linked to the ticket sale were the result of a massive bot attack, most senators at the hearing blamed Ticketmaster for service disruptions and tried to link customer dissatisfaction with the ticket sale to antitrust allegations that the company is operating as a monopoly.
Delrahim, who investigated Live Nation and Ticketmaster on behalf of the Department of Justice in 2019, told his fellow panelists that Congress was convoluting two separate issues and “were well intentioned, but didn’t understand the issues” facing the primary ticketing business. Azoff was more aggressive in his comments. He said most problems in ticketing were “likely perpetrated by scalpers” who “steal massive amounts of tickets” and pay lobbyists to “to demonize Ticketmaster, and actually make laws to support and protect scalpers instead of artists or fans.”
The panel was a call for unity within the music business after the senate hearing left many in live entertainment feeling rattled, including many of Live Nation’s own competitors.
The touring community has stayed silent through most of the sector’s controversies in the post-pandemic period – including consumer frustration over high prices for Adele, Bruce Springsteen and Blink-182 tickets – leaving Ticketmaster to take most of the incoming barrage. And the Senate Judiciary Committee revealed — to many people’s surprise — how angry and often misinformed politicians are with Ticketmaster, and by extension, the concert industry writ large.
The panel was held during an annual conference sponsored by Pollstar, a long-running trade publication now owned by Azoff, Tim Leiweke and the Oak View Group. Wednesday’s panel was the concert businesses’ first attempt to create a unified voice between buildings, artists, promoters and ticketing companies and to launch a new offensive targeting scalpers who, as Brooks pointed out, are becoming increasingly effective at using bots to “slow the system down so people get frustrated and immediately head to the secondary markets.” Dolan noted scalpers have made it very difficult to get tickets into the hands of people “who don’t have seven figure incomes.”
No artist “wants their fans to have to pay for a ticket that is exponentially higher than face value,” Azoff said. “I guess we shouldn’t be surprised that Washington isn’t focused on the real issue — screwing artists and their fans. Our government has a long history of screwing artists.” Add in the explosion of fraudulent and misleading ticketing sites and the scourge of speculative ticket listings, and it’s easy to see why Azoff, Dolan and the other panelists are alarmed about the growth of the secondary ticketing business.
They’re not wrong, but the situation may also not be as dire as Azoff and his compatriots want to make it seem. Unlike sports ticketing where nearly all non-season-ticket sales are handled by a small cadre of elite brokers, the concert business has been highly effective at delegitimizing the secondary ticketing industry and preventing sites like StubHub from gaining direct access to ticketing inventory. Brokers have further been stymied by initiatives like Ticketmaster’s Verified Fan and SafeTix, which have proven effective at reducing the number of tickets sold on the primary market. In fact, the primary ticketing business’ success at stopping the secondary industry less than a decade ago is why most scalpers are now resorting to such extreme measures to procure tickets.
This is mostly good news for Azoff. His worst fears about the growth of the secondary ticketing market have not materialized, and today the industry has been marginalized and to the point that some actors have resorted to illegal acts to procure tickets.
As Delrahim explained, there are already existing laws on the books and “all sorts of limits” the government can place on scalpers. Existing securities law regulating the short selling of stocks could be applied to speculative ticket listings, noting that prosecutors with the Southern District of New York have “already brought a number of prosecutions” for what he calls “naked short selling.” There are also Federal Trade Commission laws banning “deceptive and unfair practices” that could be better enforced.
“The FTC should open an investigation against speculative ticket sellers who go online and try to sell tickets way before they have been sold – that’s a clear violation of the artist rights,” he added.
Compelling the government to enforce its own laws is difficult, though, and Live Nation and Ticketmaster are not equipped to slow down the bad behavior of the secondary ticketing industry on its own. Instead, Azoff made a rare plea to the audience of touring business professionals for help.
“If you agree with us,” he said, “you all have work to do because there’s a lot of weird bills being proposed out there and the people in this room have a chance to go out and let fans be heard. Ultimately, this is going to be decided at the local and municipal level and that’s where all of us need to bring the fight.”