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Touring

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When Taylor Swift sells the remaining 170,000 tickets for her 52-date Eras tour later this month, the U.S. trek will have generated $591 million in sales, Billboard estimates. The average ticket price is $215, according to concert business sources.
This total will make Swift the highest-grossing female touring artist of all time, according to the Billboard Boxscore chart, topping current title holder Madonna whose Sticky & Sweet Tour (of 2008 and 2009) currently holds the No. 1 slot with a gross of $407 million. Swift’s U.S. tour will also put her in fourth place on the all-time Top Tours chart, which is currently led by Ed Sheeran, whose 2017-2019 Divide shows grossed a total of $776.2 million.

Normally with a tour of this scale, artists share some revenue with a promoter and an agent. In this case, Swift will presumably keep a higher share of revenue, because she’s not represented by one of the major booking agencies and because independent promoter Louis Messina is booking the entire tour and providing some of the services an agency normally would.

Other companies involved in the tour won’t do as well as they normally do, either. Ticketmaster and SeatGeek, which handled sales for the tour, normally allow ticket buyers to sell tickets on their secondary markets and take a percentage of that revenue. (Ticketmaster handled sales for 47 shows, while SeatGeek sold seats for the remaining five.) But Swift would not allow the companies who handled primary ticket sales to also sell secondary market tickets. As well, Swift asked Ticketmaster to help make sure tickets went to fans, rather than scalpers, and the company says it used its Verified Fan technology to reduce the number of tickets on resale sites by 75%.

That’s an expensive decision. Ticketmaster makes a much higher margin on resale tickets than primary tickets, since it keeps all of the fees it charges — typically 10% of the sale price for the seller and another 20% for the buyer. The company still charges a 25% service fee for all primary ticket sales. However, it only keeps a small percentage of that money, $3.50 to $5 per ticket, which for this tour will come out to about $7.6 million to $10.8 million. The rest of the fees normally go to venues and promoters. (Ticketmaster, like most ticketing companies, also charges 2.75% for credit card processing, of which it keeps about 10% and pays the rest to credit card companies. The Eras tour generated approximately $13.8 million in these fees, Billboard estimates.) All told, by the time Ticketmaster sells the remaining 170,000 tickets, the company’s total revenue will add up to between $9 million and $12.9 million.

Ticketmaster’s efforts to fight scalpers means that relatively few tickets wound up on the secondary market – but the ones that did are expensive. A month after the presale, on Dec. 14, the average resale ticket price was $1,425, according to TiqIQ, which tracks secondary ticket sales across multiple marketplaces.

TiqIQ estimates that about 1,100 resale tickets are available per show, out of an average of about 50,000. At an average price of $1,425, that would work out to about $1.6 million worth of tickets per show on the secondary market. Assuming that Ticketmaster would have captured about 15%–20% of those purchases, based on 2018 estimates by the United States Government Accountability Office, that means that the company could have brought in an additional $12.5 million to $16.4 million in revenue, of which Ticketmaster would have kept $3.8 million to $5 million in fees, if Swift had allowed the company to sell tickets on its own secondary market.

SeatGeek, which has a 12% share of the secondary market according to its April earnings report, agreed to turn off resale for the five shows it ticketed on the tour, but not the 47 shows sold by Ticketmaster. (Ticketmaster blocked secondary sales for the SeatGeek shows.) That means SeatGeek could make about $9 million from the Ticketmaster shows it lists on its secondary market, although it missed out on about $960,000 in revenue for not allowing secondary sales on the five shows for which it initially sold tickets.

Working with Swift has benefits beyond the financial, of course. In addition to the prestige of working with an artist of that stature — and enduring the embarrassment of the flubs around the Nov. 15 presale — Ticketmaster will presumably see an increase in app downloads and usage of its digital ticket platform, which has been a priority for the company.

After massive technical problems marred the Nov 15. pre-sale for Taylor Swift’s Eras tour, forcing some fans to queue for several hours to buy tickets or fail to buy them entirely, Ticketmaster is changing tactics to sell the remaining 170,000 seats for the artist’s 52 shows. The company, hoping to avoid long fan wait times and site crushing web traffic from bots and Swifties, is going back to an older technology: The 20-year-old Ticketstoday platform, modeled after The Grateful Dead’s own fan club system and still used by jam bands like Phish and Ween. The system has been updated in recent years and even deployed for artists like Ed Sheeran and Madonna, although it’s never handled 170,000 tickets for a single sale.

The move, coupled with Ticketmaster’s agreement to not participate in secondary ticket sales for the Eras tour, shows how eager ticketing companies are to work with a mega earner like Swift while avoiding the crush of traffic that disastrously caused widespread disruptions to her Nov. 15 presale. The record-breaking sale is now the subject of multiple congressional inquires around the Live Nation-owned company. These include a request from Sen. Amy Klobuchar (D-Minn.) to Attorney General Merrick Garland to investigate the crash and a call from her counterpart on the Senate Judiciary Subcommittee on Competition Policy, Antitrust and Consumer Rights, Sen. Mike Lee (R-Utah), to hold a hearing on the “lack of competition in ticketing markets.”

The decision to use Ticketstoday — originally built for Dave Mathews Band’s fanclub platform MusicToday by manager and Red Light Management founder Coran Capshaw in the early 2000s and sold to Live Nation in 2008 — would significantly reduce fan wait times and the potential for another site crash by gating off the most vulnerable parts of the ticketing platform to uninvited fans and bot attacks thought to be responsible for the disruption issues. Instead of making fans queue up again to order their tickets, this will essentially assign tickets to them based on their preferences.

Despite receiving an unprecedented level of negative publicity, Billboard estimates Swift’s Nov. 15 presale generated approximately $554 million in sales for Ticketmaster (which ticketed 47 dates on the Eras tour) and Seat Geek (which ticketed five dates as the primary ticketing company for the Arizona Cardinals and Dallas Cowboys).

The 170,000 remaining tickets not sold during the presale have a cumulative face value worth $37 million, Billboard estimates. Once Swift completes the sale of her remaining tickets for the Eras Tour, Billboard estimates that she will have generated $591 million in the U.S. alone. Based on projection, Taylor would easily capture the title of Billboard Boxscore’s highest-grossing female touring artist of all time, topping the current title holder Madonna who’s Sticky & Sweet Tour (2008-09) currently holds the No. 1 slot grossing $407 million, and the number four slot on the all-times tour chart, currently topped by Ed Sheeran, whose Divide tour from 2017-2019 grossed $776.2 million.

Typically, Ticketstoday helps artists sell a small portion of their available tickets – usually about 8% per show — directly to their most loyal fans, much like a lottery system. Fans receive an email about a limited number of VIP or high demand tickets available for sale for an upcoming show, and then those who want to buy the tickets select a pricing option and provide their credit card information in advance. If there are more fans wanting tickets than tickets available, a digital lottery is held and the fans selected have their credit cards automatically charged.

While Ticketmaster stayed online during the attack and sold a record 2.2 million tickets in 12 hours, the site could barely handle the traffic created by 14 million fans and billions of bots the company claimed hit the site. This system using Ticketstoday will pace out the sales, and they will be processed away from the public, avoiding any similar potential issues. To determine which fans would get to participate in the upcoming sale, Ticketmaster used its Verified Fan platform . Fans who bought tickets to the 2020 Lover Festival, canceled due to the COVID-19 pandemic, have been prioritized, as well as those who bought select Taylor Swift merchandise, like a “F— the Patriachy” keychain that went on sale in August. Participating fans will be sent an email requesting their credit card number and choice of tour seating options representing various price ranges and seat locations. Ticketmaster will then work to match fans with their purchase request and charge their card on file. The entire process will take about four weeks and is expected to be completed by Dec. 23.

Latin music is expected to reach the billion-dollar mark in revenues by year-end in the United States for the first time, according to the RIAA. That’s a big deal. But at the pace the genre has been growing over the past decade, it’s not surprising.  

“I feel every year we’re talking about the Latin boom and we’re certainly not going ‘despacito,’” says Hans Schafer, senior vp of global touring at Live Nation. “I’d say this is the best year for Latin because we see it in streaming, in the number of tickets we’re selling, grosses in those shows and it’s not only Bad Bunny.” 

Of course, Bad Bunny and his record-shattering album Un Verano Sin Ti — which became the first all-Spanish album to be ranked No. 1 on the Billboard 200 year-end albums chart — played a major role in giving the genre a boost. But the Puerto Rican hitmaker isn’t the only factor at play in what has been a years-long slow boil for Latin music, which was often seen as a fad in the past but is now regarded as a cornerstone genre in the U.S. music market.  

Spanish-language music has been having a moment in the U.S. ever since Daddy Yankee released his breakthrough single “Gasolina” in 2004. After the Latin explosion of the late ‘90s, when Shakira and Ricky Martin were recording in English to achieve mainstream success in the U.S., the euphoric anthem became the first time a Spanish-language hit went global. Then, there was Luis Fonsi‘s “Despacito,” the Billboard Hot 100 chart-topping song — spending a then-record 16 weeks at No. 1 in 2017 — that changed Latin music forever, spearheading a global Latin movement made possible by streaming.  

This year, Spanish-language music in the U.S. and other non-Latin markets has reached new heights across multiple metrics, including on the charts, in market share growth and in global reach. In the U.S. alone, market share for the Latin genre — defined as music sung predominantly in Spanish — was 6.6% of the total market in the first half of the year, up from 5.9% last year, according to the RIAA’s mid-year report in October.

On the Hot 100 chart, a total of 45 Latin songs have entered the tally so far this year, way ahead of 2021’s 25 titles. Among this year’s crop, 22 were off Bad Bunny’s genre-hopping set Un Verano Sin Ti, which powered his extraordinary year along with two history-making U.S. tours. Those back-to-back runs grossed a total of $373.5 million from 1.8 million tickets across 65 shows, allowing the superstar to rank as the top act on Billboard’s year-end Top Tours chart.  

Newer acts have also seen success on the touring front this year. Colombian reggaeton artist Feid sold out all 14 dates of his first-ever U.S. tour in a span of 24 hours after announcing it in October. So did up-and-coming sad sierreño act Ivan Cornejo, whose first U.S. trek — supported by local promoters and set to kick off in January for a total of 13 shows — sold out “within minutes,” according to his team, of the pre-sale.  

The development of new artists, and understanding how the touring component complements their streaming and music video views, has been key to the continued growth of Latin music in the U.S. Emerging artists across Latin genres, notably in regional Mexican, are more diverse and younger, which has led to a new generation of Latin music fans who are bilingual, tech-savvy and more likely to embrace genre-blurring acts. The rise of Latin also coincides with shifting demographics in the U.S., where Latinos now represent nearly 20% of the population.

Mexican music had a banner year. The legacy genre is reaching a wider audience thanks to a new generation of acts such as Grupo Firme, the first banda outfit to perform at Coachella, who followed up that history-making performance with a stadium tour; Eslabon Armado, whose Nostalgia became the first top 10-charting regional Mexican album ever on the Billboard 200; and artists like Ivan Cornejo and Yahritza Y Su Esencia, to name a few. On Billboard’s year-end Hot Latin Songs Artists chart, seven out of the top 20 are regional Mexican acts. What was once considered music by Mexican artists for a Mexican audience has now become big business in the U.S. market.  

“[Regional Mexican] music is a lot more relatable now for a Mexican American kid that lives in the U.S. because the sound and lyrics have evolved,” says Brayan Guerra, label manager at Lumbre Music, whose roster includes Yahritza Y Su Esencia. The sibling trio broke earlier this year with “Soy El Único,” which became the fourth regional Mexican song ever to enter the Hot 100. In November, they signed with Columbia Records in partnership with Lumbre and Sony Music Latin, making them the first Mexican music act to join the Columbia roster.  

Streaming has played a huge role in the increase in Latin music consumption, with the RIAA’s mid-year Latin revenue report showing that streaming revenues were the biggest growth driver for the genre. Through the first half of 2022, music streaming formats comprised 97% of all Latin music revenues ($510 million), with paid subscriptions the biggest source of sales at 71%. That amounts to 69% of overall Latin revenues, totaling $350 million in paid subscriptions alone.  

“Artists were able to build communities during the pandemic because of the time people spent consuming music during lockdown, and we’re seeing the impact now,” says Carlos Abreu, a London-based music agent at UTA. “Like Karol G when she had all her fans wearing blue wigs, Rosalía with the motomamis and motopapis.” 

Success in the U.S. reflects the ever-growing popularity of the genre in other non-Latin markets. “Latin America and the U.S. continue to drive the consumption and engagement, but we do see it becoming more global with bigger acts like Rosalía, Karol G and Bad Bunny being consumed in continents like Africa,” says Maykol Sanchez, head of artist & label partnerships, LatAm & US Latin at Spotify, where 10 Latin artists were within the Top 50 global most-streamed artists this year. “The last few years have been an explosion with our friend Bad Bunny leading the way but a lot of other great artists having big moments too.”  

To name a few, Anitta reached the No. 1 spot on Spotify’s Top 50 – Global chart with “Envolver” in March, making her the first Brazilian artist to do so. The same day, Paulo Londra landed in the No. 2 position with his song “Plan A.” And in July, Argentine producer Bizarrap and Spanish artist Quevedo reached the No. 1 position on the Spotify Global tally with their smash hit “Bzrp Music Sessions, Vol. 52.”  

“It’s more a global business than it ever has been,” says Abreu, whose client Rosalía earned $28.1 million touring on three continents so far this year. Europe is now quicker to embrace Latin music than it did previously, he adds. “I’ve seen the shift in real-time. Especially [when] booking European festivals and tours. Before there was the education that needed to happen, the convincing. Five or six years ago we were trying to convince promoters or buyers that these artists were mainstream. It’s exciting that the world is [finally] catching up and it feels good to say, ‘I told you so.’”  

In terms of expanding Latin music’s global reach, the U.S. remains the jackpot market “because it’s the seal of approval” that helps launch Latin artists in other parts of the world, says Bruno Del Granado, head of global Latin music touring at CAA. “When I started working in the label business many years, at the end of the year the U.S. market would generate probably 70% of our revenue and international was 30%. Now it’s the opposite: 30% U.S., 70% international. The U.S. gives you prestige, but you also want China, India and Latin America. It adds into this big puzzle and every artist, the smart ones, always look at the world as their market.”  

Chris Lorenzo will serve as headliner for Monster Energy’s annual Up & Up College Festival series.

Launching in the spring of 2023, the series is meant to function like the Final Four college basketball tournament, with student ambassador teams representing more than 100 U.S. colleges leading marketing and influencer campaigns to rally their school to buy pre-sale tickets (with no date or location) to earn the opportunity to produce a festival with Chris Lorenzo.

The top six schools with the most pre-sale tickets after the 48-hour campaign score the opportunity to collaborate with Up & Up producers to produce a Chris Lorenzo show at a nearby venue. Previous winning schools include the University of Alabama, ASU, CU Boulder, Florida State, LSU, University of Oregon, Penn State, San Jose State and many others.

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The Up & Up series has happened annually since 2016 (except in the pandemic years), with previous headliners including TroyBoi, Alan Walker and Slushii. UK producer Lorenzo is a mainstay of the underground house scene and scored a pair of hits in 2022 with his remix of The Mama & The Papas’ “California Dreamin’” and his edit of J Balvin’s “In Da Getto.”

“Ever since I started touring North America, the whole college system has been a big part of my journey,” Lorenzo says. “Whether playing unofficial after parties or the official frat shows over the years, I’ve always loved the energy the crowds have. It reminds me of when I started DJing back in the UK. So, to be able to have 70 colleges in America pitch for me to come play and then actually get to play six huge shows will be a lot of fun. I’m excited to see who wins and then come and smash the shows for the fans.”

Bad Bunny wrapped World’s Hottest Tour over the weekend in Mexico City, closing out a historic year on the Billboard Boxscore charts. Ultimately, his 81 concerts in 2022 – culled from two separate tours –  combine for the highest gross for an artist in a calendar year ever, since Billboard Boxscore launched in the late 1980s.

Some may have thought there were no Boxscore records left to break for Bad Bunny. His arena tour in the spring, titled El Ultimo Tour Del Mundo, grossed $116.8 million, according to figures reported to Billboard Boxscore. This made it the highest grossing Latin tour of all time. On a city-by-city basis, he broke local revenue records in 13 North American markets.

He then launched World’s Hottest Tour, a stadium run that made him the first artist to ever mount separate $100-million-tours in the same year. That trek broke local records in 12 of its 15 domestic markets, ultimately earning $232.5 million in the U.S.. Its 11 shows in September grossed $123.7 million, breaking the record for the highest one-month gross since Billboard launched its monthly rankings in 2019.

Bad Bunny topped the year-end Top Tours chart with a $373.5 million take, though he was still in the middle of a Latin American leg when the year-end tracking period ended. (Year-End Boxscore charts are based on shows that played between Nov. 1, 2021 – Oct. 31, 2022.) In doing so, he became the first Latin artist, and first artist to primarily perform in any language other than English, to crown the annual ranking.

Finally, Bad Bunny closed out World’s Hottest Tour with two shows at Mexico City’s Estadio Azteca on Dec. 9-10, adding $10.3 million and 116,000 tickets to its total. The Latin American run spanned 21 shows in 15 cities, earning $81.7 million from 910,000 tickets sold. Mexico was the highlight – not only for its two CDMX concerts, but for the $17.1 million out of Monterrey’s Estadio BBVA.

Altogether, the tour grossed $314.1 million and sold 1.9 million tickets, re-setting the record for the biggest Latin tour ever.

Added to his arena tour, plus three hometown shows in San Juan in July that were not a proper part of either of his two tours, Bad Bunny grossed $434.9 million in 2022, narrowly eclipsing Ed Sheeran’s $434.4 million in 2018, for the highest calendar-year gross in Billboard Boxscore history.

Bad Bunny’s gigantic year on the road is just one piece of his 2022 puzzle. He was also named Billboard’s Top Artist of the year, bolstered by the success of Un Verano Sin Ti. Released in May, his seasonal smash spent 13 weeks atop the Billboard 200 and landed seven of its tracks on the year-end Billboard Hot 100 ranking.

That album, plus his two 2020 releases, brought Bad Bunny from arena-contender to stadium-conqueror. His previous touring cycle, 2019’s X100 PRE Tour, earned $45.8 million between two legs, averaging $1.1 million per night. World’s Hottest Tour went stratospheric, pacing $3.7 million per show in Latin America and $11.1 million in the U.S.

Dating back to a Rosemont Theater show in October 2017 — his first show reported to Billboard Boxscore as a headliner — Bad Bunny has grossed $508.7 million and sold 3.3 million tickets. That’s one more broken record — enough to make him the highest grossing Latin artist in Boxscore history.

DENVER — Tennyson’s Tap was the kind of music club where, on packed nights, the lone frazzled employee serving drinks, running sound and manning the door might ask one of the bands to help out and collect the $5 cover charge. I know because I sang in one of those bands, Smaldone Faces, and our bassist Luke and I pretty much let everyone in for free.

The Tap, at 4335 W. 38th St. in Denver, specialized in whiskey and scruffy musicians of every conceivable genre — my two bands that played there did country, punk and metal covers, and we opened for screamo indie-rockers, jazzy improvisationalists and dreadlocked funk-and-reggae combos. The bar smelled like cigarettes and beer, and had a capacity of about 90, but when we drew our crowds of 20 or 30 people, it roared like Springsteen at the Roxy.

“It’s one of those places where everybody’s right in your face. You don’t just hear the music, you feel it,” says singer and guitarist Aaron Garcia, whose Denver band 78 Bombs played its first gig there. “It’s so comfortable, it’s like an old shoe — an old Chuck Taylor.”

A few weeks ago, I drove by the Tap and the beige-colored, shack-like building was now a pile of collapsed lumber and cinder blocks as tall as the nearby telephone poles. The band I’m currently in, Sid Delicious, played its last gig at the Tap on March 6, 2020, and we soothed our small crowd that was feeling nervous about COVID-19 through the healing power of the MC5’s “Kick Out the Jams.” Cody, the big-bearded sound guy, had assured us that, just as 9/11 had brought people together, live music would never die, and offered plenty of hand san.

The bar closed a week or so later, and remained that way. “LOVE,” read the marquee. Eventually, somebody painted “Thank you!” on the wall outside.

Through quarantine, Fauci, Trump, vaccines, anti-vaxxers and the triumphant return of live music, I drove by, waiting for the band names to reappear on the marquee. But the Tap, like B.L.U.E.S. On Halsted in Chicago, the Satellite in Los Angeles and, this year, Exit/In in Nashville, couldn’t make it — despite the Small Business Administration’s multimillion-dollar grants to thousands of music venues forced to temporarily shut down during the pandemic.

According to the National Independent Venue Association, more than 25 U.S. clubs have permanently closed in 2022.

“For a whole year, I kept that place open and legal and ready to open the doors,” says Dave Fox, one of the club’s co-owners, who also ran a recording studio as part of the same corner complex. “But it was really the landlord’s decision to not proceed with the corner.”

The neighborhood surrounding Tennyson’s Tap is a long-since-gentrified portion of Northwest Denver known as Berkeley, and over the past 20 years, condos and coffee shops have replaced the old hardware store, the family-owned window-repair business and the music shop that used to repair my keyboard after I banged the “E” key too heavily during the Stooges’ “I Wanna Be Your Dog.” The previous, longtime property owner suggested to Fox he could keep paying the Tap’s lease, but, according to Fox, new owners went in another direction last year.

(Representatives for the property, listed with the Colorado Secretary of State, did not respond to calls and e-mails about what they might do with the site of the former Tennyson’s Tap.)

In January 2011, Fox and a partner opened the Tap and began booking music. The odd national touring name played there, like metal-and-bodybuilding star Thor, but the club showcased mostly local artists, as many as five per night. A bartender, Cat Ackermann, was also a musician, and inaugurated a karaoke night; Leonard Apodaca, one of the club’s managers, had the idea to merge Taco Tuesdays and dance music, and it became a high-grossing, heavy-drinking success; the bar’s lack of genre discernment drew metal, ska, funk, jazz, reggae and, yes, punk-and-metal cover bands.

“We found the underlying grit in the DJ scene,” says Apodaca, who indulged me when I showed up at the bar on Tuesday afternoons to beg for new gigs, sometimes after we managed only 15 or 20 people at the previous ones. “All those people are used to going to clubs and paying a big cover. One night a week, they didn’t have to get all dressed up, they didn’t have to worry about going downtown. They can just be themselves. The girls would come out in sweatpants and backwards baseball caps.”

Sid Delicious hasn’t played a gig since that March 2020 night at Tennyson’s. A couple of our members were dedicated quarantiners and were reluctant to expose their young kids until they were eligible for vaccines. Then, last summer, we booked a date, but it was on a difficult night, in an inconvenient part of town, and, unlike band-friendly Tennyson’s, required us to rent our own PA, haul it in, figure out how to set it up and sound-check it ourselves.

We eventually canceled the gig. We’re figuring out how to move forward, but the band is adrift without the perfect venue, one like Tennyson’s Tap, where you could rock an hour long set on a tiny stage, closing with Motörhead’s “Ace of Spades,” after which Cody would hand you an envelope containing one or two crisp $100 bills. Of all the things we lost during the pandemic, a dingy old club with a back room for darts was not the most consequential.

Or, maybe, it was.

“It was just a community,” Apodaca says. “It’s all basically dirt now.”

What remains of the site of Tennyson’s Tap in Denver.

Steve Knopper

Pantera‘s first major tour in more than two decades is getting off to a rough start after bassist Rex Brown has been forced to sit a string of South American dates due to a positive COVID-19 diagnosis. “I caught a very mild strain of Covid, but because of our own protocols, I simply do not wanna risk getting my brothers or the crew sick!!” Brown wrote on Instagram on Monday (Dec. 12).

“I’m feeling better & am on my way to a speedy recovery. Merry Fckn Christmas & see you all next Year!” Brown thanked Cattle Decapitation bassist Derek Engemann — who also plays with Pantera singer Phil Anselmo in his Philip H. Anselmo & The Illegals side project — for filling in for him after the bassist missed the band’s gig at Knotfest in Bogotá, Colombia on Dec. 9.

The group’s South American tour kicked off with a gig at the Hell & Heaven Metal Fest in Toluca, Mexico on Dec. 2, followed by the Dec. 6 Monterrey Metal Fest, the Bogotá Knotfest show, a Knotfest Chile appearance on Sunday (Dec. 11) and a headlining show at Movistar Arena in Santiago, Chile on Monday night (Dec. 12). The final shows on the swing are slated for Thursday (Dec. 15) at the Vibra São Paulo in São Paulo, Brazil and a Dec. 18 Knotfest in Sao Paulo.

Pantera will get back out there again in late May in Europe, then return to the U.S. in August before opening some North American dates on Metallica’s 2023-2024 72 Seasons global tour. In addition to Brown and singer Anselmo, the reunion tour also features drummer Charlie Benante — filling in for late original Pantera drummer Vinnie Paul — and longtime Ozzy Osbourne guitarist Zakk Wylde, who is playing late guitarist “Dimebag” Darrell’s parts.

Check out Brown’s post below.

Just a week after Caroline Polachek announced that her new album Desire, I Want to Turn Into You will be arriving in February, the singer revealed her list of 2023 tour dates on Monday (Dec. 12).

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The North American and European run, called the Spiraling Tour, features a number of opening guests that will take part in certain dates of the tour, including Doss, Alex G, Ethel Cain, Sudan Archives, Magdalena Bay, George Clanton and Toro y Moi.

The tour will kick off on February 10 in Brighton, England, and stretch through February 27 in Antwerp, Belgium. The live shows will then head across the pond on April 14, when Polacheck will begin her North American tour in Philadelphia, Penn. The “Hit Me Where It Hurts” singer will perform in major cities across the continent including Boston, Mass.; Austin, Texas; Los Angeles, Calif.; Chicago, Ill.; Nashville, Tenn. and more before wrapping up in New York City on May 20.

Fans can sign up for ticket pre-sale via Polachek’s website here beginning on Wednesday (Dec. 14) at 10 a.m. local time. General onsale goes live on Friday (Dec. 16).

Polacheck’s upcoming album Desire, I Want to Turn Into You, arrives on Feb. 14, 2023, and follows her 2019 album, Pang, which featured singles “Door,” “Ocean of Tears,” “Parachute” and “So Hot You’re Hurting My Feelings.”

See Polachek’s announcement, which includes the full list of tour dates, below.

Replying to mounting criticism from the public and Mexican officials, Ticketmaster Mexico issued a formal statement on Monday (Dec. 12) following a ticketing fiasco that led to hundreds being denied access to Bad Bunny’s Mexico City shows Dec. 9 and 10.
“As has been reported, on Friday an unprecedented number of fake tickets were presented at the entrance of [Estadio Azteca], purchased outside our official channels,” wrote Ticketmaster in its release, posted on Twitter late Monday. “In addition to causing confusion among entrance officials, this situation generated a malfunction in our system, which for moments at a time, couldn’t properly identify legitimate tickets. It’s important to underscore that there was no oversale of tickets. Ticketmaster took the technological and logistical measures needed to ensure what happened on Friday would not happen on Saturday.”

Mexico’s Federal Attorney’s Office for Consumers (PROFECO), reported that more than 1,600 people were denied entry to Bad Bunny’s Friday show, leading to crowds of angry ticket-holders clamoring outside the gates of Mexico City’s Estadio Azteca. At the time, Ticketmaster attributed the issue to fake tickets that caused their system to malfunction. On Saturday, just 110 were denied entry.

PROFECO, however, said the ticketing problem for the Puerto Rican superstar’s shows was triggered by an “oversale” of tickets and that Ticketmaster would be fined as a result. “The difference between those defrauded in the first and second concert is proof of it. 1,600 tickets in the first concert… and 110 in the second”, PROFECO head Ricardo Sheffield explained on TV program Aguila o sol. 

The fine for Ticketmaster México could amount to up to 10% of that company’s total sales in 2021, Sheffield said. 

“Ticketmaster claimed they were counterfeit, but they were all issued by them,” Sheffield said in an interview on Saturday with Radio Fórmula.  

PROFECO’s investigation determined that many tickets claimed as false were indeed legitimate and had been purchased through legitimate channels, according to Sheffield.

In its new missive, Ticketmaster says the Bad Bunny shows were the most in-demand ever in the country’s history, with 4.5 million people attempting to purchase just 120,000 available seats for both Azteca dates. The company said it’s collaborating “openly and widely” with the investigation and will refund ticket buyers in addition to paying them the 20% indemnization mandated by law.

Read full statement in Spanish below:

Ticketmaster has technology that can prevent the type of fraud that allegedly impacted entry to the show, but so far it has only been deployed in the United States. The technology, known as SafeTix, digitizes tickets and eliminates easy to duplicate barcodes that can be resold to multiple people. It’s unclear when the technology will be available in countries outside of the U.S.

Ticketmaster Mexico had been owned and operated by OCESA-CIE since the 1980s but last year Ticketmaster parent company Live Nation finalized its acquisition of Ticketmaster Mexico, transitioning the company from a license holder to a Ticketmaster subsidiary. Ticketmaster Mexico is forecast to sell 20 million tickets this year.

Massive overselling of tickets for the last two concerts of Bad Bunny’s World’s Hottest Tour in Mexico City this weekend led to hundred of people being denied entry to the superstar’s shows and will have million-dollar consequences for Ticketmaster Mexico, according to Mexican authorities. 
The head of Mexico’s Federal Attorney’s Office for Consumers (PROFECO), Ricardo Sheffield, told the Televisa network on Sunday that those affected must receive a 100% refund plus a 20% compensation, and that the company will also be fined. 

In a statement, Ticketmaster México acknowledged on Saturday that “the access problems were the result of the presentation of an unprecedented number of counterfeit tickets, which caused an unusual crowd of people and an intermittent operation of our system” which “generated confusion and made entrance to the stadium complicated, with the unfortunate consequence that some legitimate tickets were denied entry.”

Sheffield confirmed the ticketing problem for the Puerto Rican super star’s shows was triggered by an “oversale” of tickets. A total of 1,600 faulty tickets were reported for the first concert Dec. 9, and 110 for the second on Dec. 10. Both shows were at Estadio Azteca. Organizers said some 80,000 people attended each night.

“The difference between those defrauded in the first and second concert is proof of it. 1,600 tickets in the first concert… and 110 in the second”, Sheffield explained on TV program Aguila o sol. 

The fine for Ticketmaster México could amount to up to 10% of that company’s total sales in 2021, the official said. 

“Ticketmaster claimed they were counterfeit, but they were all issued by them,” Sheffield said in an interview on Saturday with Radio Fórmula.  

According to the Mexican official, in its investigation, PROFECO determined that many tickets claimed as false were indeed legitimate and had been purchased through legitimate channels. 

Those affected are also preparing a class action suit against the company. PROFECO opened an investigation and invited those who had irregularities with their tickets for Bad Bunny and other major events to file a complaint. 

“As we are a fiscal authority, if they don’t want to pay of their own will, we will seize their accounts then, and they will pay because they have to,” said Sheffield. 

The ticket issue delayed Bad Bunny’s show on Friday for almost an hour, while a crowd of hundreds outside Estadio Azteca demanded an explanation. Some people climbed through the main gate of the compound in an attempt to gain entry but were stopped by law enforcement. On Saturday, PROFECO announced plans to assist those affected. 

Billboard Español reached out to both Ocesa and Ticketmaster Mexico for comment on Friday and Monday, but had not received a reply by press time. On Saturday, Ocesa sent Billboard the press release issued from Ticketmaster Mexico about what had happened at Estadio Atzeca the night before. Last year, Live Nation acquired 51% of the operations of the Mexican company Ocesa and Ticketmaster México. 

Cancellations or duplications of tickets for concerts operated by Ticketmaster México and concert promoter Ocesa have increased in recent months for massive concerts, including those of Daddy Yankee, Harry Styles and Dua Lipa, according to complaints from users of the popular ticket sales platform. 

The situation in Mexico comes after fans of pop star Taylor Swift collectively sued Ticketmaster parent company Live Nation in the United States for the chaotic ticket sales of her The Eras Tour. Thousands of the singer’s followers were unable to get tickets for her concerts.