social media

Even before a disruption in January caused by a looming U.S. ban, TikTok’s domination of video-based social media usage had started to wane. The service’s share of U.S. consumers’ time spent using social media apps fell to 29% in the fourth quarter of 2024 from 34% in the prior-year period, according to MusicWatch. In that same time span, YouTube Shorts’ share increased from 24% to 26% and Facebook Reels improved from 16% to 18%, while the “other” category rose one percentage point to 6%, Instagram Reels was flat at 18% and Triller remained at 3%.
That coincided with an overall downward trend in social media use. The average time spent using social media apps per week dropped from 7.9 hours in the fourth quarter of 2022 to 6.5 hours in the fourth quarter of 2024, says MusicWatch principal Russ Crupnick. That’s not an unexpected trend as Americans move further past pandemic-era behaviors, but Crupnick also notes that average times will fall as older, more casual users adopt social media platforms.

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Still, that overall decrease doesn’t account for TikTok’s declining share of consumers’ attention. A few years ago, the app seemed like an unstoppable freight train as its influence spread across tech and commerce. It also became a powerful promotional vehicle for artists, many of whom launched their careers by going viral on the platform. Once TikTok proved there was an insatiable demand for short-form video, Instagram and YouTube launched copycat products with Reels and Shorts, respectively. Its impact even spread to Amazon, which launched a TikTok-styled feed for product discovery called Inspire in 2022 (Amazon announced it was shutting down the feature earlier this week). Music streaming services also followed suit: At Spotify, artists can now post short video messages to their fans.

Exactly why TikTok lost share in 2024 isn’t clear. “It’s hard to say,” says Crupnick. “Is this a function of all the political nonsense going on around the app? Is it a function of YouTube and some of the competitors catching up a little bit? Is it a little bit of exhaustion with music on social video? Or is it all three?”

Whatever the case, this reshuffling of the landscape has led artists to flock to other platforms and eroded TikTok’s dominance as a promotional vehicle. Experts who spoke with Billboard about TikTok’s decline described a changing social media landscape in which the platform remains a powerful marketing tool but has lost some of its allure and potency. For a variety of reasons, consumers are spending more time at TikTok’s competitors, and artists are thus seeing more opportunity at platforms such as YouTube and Instagram.

One factor in TikTok’s decline in market share is YouTube and Meta successfully leveraging the scale and scope of their respective platforms to become serious contenders in short-form video. YouTube, in particular, has succeeded in integrating Shorts into a platform that used to be occupied only by long-form videos. “I think YouTube has done a good job of building an ecosystem,” says J.D. Tuminski, founder of Casadei Collective Marketing Agency. “They do a lot of education for artists and labels about building the Shorts ecosystem that feeds into the bigger picture of music video content and lifestyle content.”

Jenna Rosenberg, head of operations and marketing at Gorilla Management, agrees that YouTube has benefitted by combining short-form and long-form videos. “I think when people are watching the longer videos [on YouTube] they can easily get sucked into the short-form part of that platform as well, and vice versa. Whereas TikTok, it’s literally just the vertical short-form content.”

At the same time, YouTube and Instagram are increasingly seen as friendly to creators. “Anecdotally, YouTube and Meta pay better than TikTok,” says Tuminski. “Also, the TikTok creator fund is always shifting. There are different thresholds that you have to meet to be able to earn on there, and they’re not always clear.”

TikTok, on the other hand, is seen as prioritizing some of its e-commerce initiatives. TikTok Shop, for example, allows creators to stream live videos and sell goods and merchandise. In January, TikTok Shop sales were up 153% year-over-year, far exceeding the growth rates of Chinese e-commerce platforms Shein and Temu, according to Bloomberg. While live shopping may be a sensible practice for a TikTok influencer, musicians tend to shy away from that kind of activity — and as a result, they aren’t flocking to TikTok Shop. “An artist isn’t necessarily going to go on TikTok Live and say, “Hey, come and buy my vinyl,’” says Rosenberg. “It’s just very uncomfortable for them.”

The standoff between Universal Music Group (UMG) and TikTok may also have played a part in shifting sentiment around the app in the music community. In February 2024, UMG began pulling its content from TikTok over a disagreement about compensation, among other factors. For many artists and labels, that dust-up was “a warning sign” that TikTok’s dominance in social media wasn’t secure, says Dan Roy Carter, managing director of digital consultancy Carter Projects. “Deals fell apart, carefully designed viral campaigns became eye-watering wastes of budget, and acts who had built their presence reliant on TikTok were left very much bent out of shape.”

“I think a lot of folks were looking for alternatives, even before all the political things that are going on,” says Tuminski. Artists want to work with brands they trust, he adds, and they will go where their fans are. If one service isn’t providing what they want, “they’ll go to somewhere that makes a little bit more sense to them.”

Things have worsened for TikTok in 2025 due to a pending shutdown in the U.S., although President Donald Trump provided a stay of execution when he entered office. The looming ban caused traffic to decline, however, and pushed people to download alternatives such as RedNote. As of this week, TikTok has lost one-tenth of its U.S. users since the first week of January, according to Similarweb data published by The Information.

Still, TikTok remains a powerful and influential force in music and entertainment. By 2024, a third of U.S. adults used TikTok, while almost six in 10 teens (57%) say they use the platform daily and 16% say they’re on it “almost constantly,” according to Pew Research. People use TikTok mostly for pop culture and entertainment but also viral music and dances, humor and comedy, personal stories, fashion advice, product recommendations, politics and, for 5% of U.S. adults, news.

“There is still huge value in TikTok as a platform for music discovery and promotion, and perhaps their ability to tap into merch, ticketing, and conversion to paid streaming will usher a second coming,” says Carter. “But its days of being the only horse are seemingly coming to an end.”