State Champ Radio Retail
If you’re looking for vinyl records that sound better than streaming, it’s a great time to be a music fan. For years, executives wondered how big the vinyl business could get — I remember being told it would peak soon in 2014, when the format accounted for $315 million in U.S. revenue, according to the RIAA, […]
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KiTbetter, the South Korean company behind the KiTalbum hybrid physical-digital format, is opening a manufacturing facility in Los Angeles to better reach consumers in the U.S. The first KiTalbums produced in the U.S. are expected to reach retail and fans in early 2026.
“As we expand globally, and with growing interest from artists, labels, and retailers across North America and Europe in particular, we’re increasing capacity to support more titles and meet rising international demand,” says Jennifer Sullivan, president, North America and chief marketing officer.
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The KiTalbum is a proprietary format that includes a physical album stored in a jewel case and a small “KiT” device that uses a U-NFC (ultrasonic near-field communication) signal to unlock music, videos, lyrics and album credits on the KiTalbum app for iOS and Android devices. The square-shaped jewel box typically contains printed materials such as stickers and cards.
A relative unknown in the U.S., the KiTalbum format is best known in the company’s home country. Not only are KiTalbum’s original manufacturing facility and offices in Korea, but the company also launched a flagship retail store in the country. Sullivan says that since 2017, KiTbetter has produced 10 million KiTalbums, with K-pop titles being the best-selling.
But now, the company is targeting a wider range of genres and artists in North America and Europe. “We’re seeing strong international demand that continues to drive the need for additional production capacity,” adds Sullivan. Having a facility in Los Angeles will cut down on the turnaround time compared to shipping products from South Korea.
In recent years, KiTbetter has released titles on metal label Earache Records (Napalm Death and Carcass, for example) and Rhino Records (Alanis Morissette’s Jagged Little Pill and B-52s’ Cosmic Thing, among others). Rap icons Public Enemy released a KiTalbum version of its latest album, Black Sky Over the Projects: Apartments 2025. Metal greats Megadeth will offer a KiTalbum version of its final album that’s due out in January.
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KiTalbums typically come with exclusive or bonus content. The upcoming reissue of Devo’s 1980 album Freedom of Choice, for example, includes cover versions of the band’s hit song “Whip It” by the bands Teen Mortgage! and Scowl. Stone Temple Pilots’ Purple comes with seven music videos and acoustic sessions for “Big Empty” and “Pretty Penny.”
Independent artists can also create KiTalbums for their releases through the KiTbetter self-service website. Sullivan says prices start around $9 apiece and drop to about $7 per unit for orders of 300 units. Artists can sell their KiTalbums in the KiTbetter shop or through their own online stores. “A lot of artists like to have product on hand at shows,” says Sullivan.
KiTbetter isn’t the first company to attempt to enhance digital content. Yoto sells Yoto Cards, credit card-sized pieces of plastic, that are inserted into a screen-free audio player for children. Weverse, the social media platform owned by K-pop giant HYBE, offers Weverse Albums that include digital photo cards and animated album covers. Going further back in time, record labels embraced enhanced CDs in the 2000s to help combat falling album sales. Enhanced CDs added data to an audio CD and frequently included videos, wallpapers and links to web pages.
While the KiTalbum remains a niche product in the U.S., KiTbetter’s expansion corresponds with the music industry’s increased interest in collectibles and selling physical items to superfans. With streaming dominating music consumption, perhaps the KiTalbum will become an intriguing option for fans who prefer digital music but want a tangible item.
Round Hill Music, the name of the Josh Gruss-led, private-equity backed company with more than $1.1 billion in music assets under management, now adorns a physical music store in Greenwich, Conn.
The 1,100-square-foot outlet, which opened last month, hawks high-end guitars and amps as well as a healthy offering of vinyl and other merchandise in a store designed to appeal to the entire family, says Gruss, who is the store’s sole owner. In his day job, Gruss is the CEO of Round Hill Music, the music asset company that’s also a full-service music company which owns or represents rights in music written or performed by the likes of Bobby Darin, Brittany Howard, Gil Scott-Heron, Rob Thomas, Ashley Gorley, Bruce Cockburn, Massive Attack, Collective Soul, Skid Row, Craig Wiseman and Randy Bachman, according to the company’s website.
While the impetus may have been to open a guitar store, Gruss says he wanted it to have broad appeal for the whole family: “If parents come in with a son for a guitar, maybe mom will pick up a shirt or a candle. Another family had a 4-year-old daughter, and we had a kid guitar for her. While the main focus is the high-end guitars and amps, we have something for everybody.” Beyond the above items, the store’s inventory includes sunglasses, rock ’n’ roll t-shirts, hand-made jean jackets, art for sale and even an ashtray. But in the first few weeks of operation, the big eye-opener has been the strength of the record store component, says Gruss. The shop carries some 1,500 vinyl albums, all new — and that has turned out to be the surprise selling category. “Everyone loves music, and we all know vinyl has resurged in popularity,” says Gruss. While he says he was hoping that vinyl would be the secondary reason customers visited the store, “it turns out it’s the primary reason,” he reports. “So far, about 20% of our vinyl inventory is getting sold per week. So far, our No. 1 seller is a local jam band called Goose. Everyone comes in asking for them.”
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Round Hill Music Co.
Terry Moseley
In assembling the retail outlet, Gruss, who plays guitar in an original rock band called Rubikon and a cover band called Kaintuck, says he was inspired by memories from when he was younger. “My favorite thing to do as a kid was look at guitars in guitar stores, especially those on 48th Street,” he recalls, referencing the Manhattan block between 6th and 7th Avenues that, in the 1960s through the 1990s, was known as Music Row for the many musical instrument stores lining the street (the most famous being Manny’s Music).“Even today, when I travel to places like Stockholm and Paris, I check out guitar stores,” says Gruss. Over the years, he adds, “I built up an idea of what I like in a guitar store.”
It wasn’t until the COVID pandemic that Gruss decided to act on his vision. “It was during the height of COVID when I was going through town [and] I see the ‘for sale’ sign on this building,” he remembers. “With my contrarian hat on, I thought, maybe I can get a good price.” After buying the building, he set about planning for the guitar store, a category that Greenwich — although rich in various types of retail — lacked.
Round Hill Records
Terry Moseley
In conceptualizing the Round Hill Music store, Gruss explains he didn’t want it to focus on things you can find at Guitar Center, which he acknowledges as the dominant merchant of musical instruments and equipment in the U.S. As a result, he gave the store a high-end boutique slant, which, considering its location, makes sense: Greenwich is consistently ranked as one of the wealthiest communities in the U.S., with a median household income of $180,000 in 2021, according to the U.S. Census Bureau.
While there are many affordable and recognized guitar brands in the store, it also has more unique items. Case in point: a $20,000 replica of “Greeny,” a 1959 Les Paul Standard guitar named after its owner, Fleetwood Mac’s Peter Green, who sold it to Thin Lizzy’s Gary Moore and which eventually wound up with Metallica guitarist Kirk Hammett. Gruss says the store ordered the replica from the Gibson Custom shop, noting the company only made 50 as part of a limited-edition run.With guitars by Gibson, Fender, Paul Reed Smith, Taylor LsL Instruments, Ernie Ball, Rock N Roll Relics and Suhr, Gruss says he wants the store to be a haven for musicians and collectors as well as younger consumers, which is why it also carries guitars attractive to beginners. Beyond guitars, the store carries premium speakers from Devialet and Transparent and apparel by Madeworn, Daydreamer and Rowdy Sprout.
Beyond inventory, Gruss says he wanted Round Hill Music to have a different feel than Guitar Center. “We want our store to be as welcoming as possible and we want people to sit and play as much as possible,” he says. In contrast, he says Guitar Center can be intimidating for customers, with a sales staff that he believes measures whether people have money to buy a guitar and may require some kind of collateral if a customer wants to play one of the nicer models on the floor.Consequently, he says he wants the Round Hill Music store to be welcoming to all ages and hopes it will give young customers the opportunity to enjoy the same experience he had as a teenager at similar shops. He also expresses the hope that the store can be a place where music fans interact with one another.
Mike Stern Band
Ed Christman
To make sure the Round Hill store is correctly merchandised and boasts a welcoming atmosphere, Gruss says having the right staff is key, citing the “super knowledgeable” John Mahoney, who works as the store’s operations manager. He adds that his vision was carried out “by a great group of people” who previously worked in retail at other music instrument stores, including Sam Ash. In total, the store is currently staffed with six employees.At the store’s opening event, what Gruss sees as intrinsic to the store’s future success — an in-store stage — was put to good use by the Mike Stern Band, which played a high-energy set that left the crowd wanting more. “We will program the store with plenty of in-store artist events, including up-and-coming songwriters and local singer-songwriters,” Gruss says. Gruss points out that he’s also using the store to promote the Round Hill Music catalog business, noting that artists and songwriters in the music-asset company’s catalog have their own section in the shop; the inventory there includes albums by Soul Coughing, System Of A Down and Neon Trees. “The store is a great way to spread the Round Hill network,” he says. “It will really help out the rest of the business.”
At the Music Biz 2025 conference in Atlanta, the “Let’s Get Physical” segment opened with a panel featuring Luminate’s director of partnerships, Chris Muratore, who shared the latest industry insights around the continued success of Record Store Day.
One of Muratore’s slides pointed out that in the last 10 years, there have only been a dozen weeks in which album sales reached the 1 million unit mark, and Record Store Day was responsible for five of those weeks, with most of the other million-selling weeks coming during the year-end holiday season.
Staying with the panel’s theme of updating the industry on “Indie Retail Sales Data,” Muratore explained how Luminate — which shares a parent company with Billboard, Penske Media — has evolved its approach since partnering with StreetPulse to gather data from independent record shops.
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Muratore — who was joined by Coalition of Independent Music Stores executive director Andrea Paschal and StreetPulse CEO John Weston on the panel — began with a brief history lesson, explaining how Luminate’s predecessor, SoundScan, first began tracking indie retail data back when physical music was the only game in town. At the time, around 300 independent stores reported sales. However, the weighting system used to extrapolate sales for the entire indie sector hadn’t been updated since it was first implemented in 1991.
When Luminate began its collaboration with StreetPulse in 2024, it was only after it had made the controversial decision to end weighting for indie stores at the end of 2023, resulting in widespread industry resistance.
By June 2024, Luminate struck a deal to collaborate with StreetPulse on collecting indie retail sales data and assembled a dedicated data team to develop a new, more flexible and efficient weighting model to replace the outdated system. As part of the partnership, Luminate initially gathered sales reports from 200 indie stores, with the number growing to around 250 stores by the end of 2024, according to Muratore.
For her part, Paschal acknowledged that Music Biz president Portia Sabin “was very involved in bringing us all together.”
Muratore noted that, through its partnership with StreetPulse, Luminate continues to expand its network of reporting stores, now surpassing 400 locations contributing sales data. “We think we have identified another 100-plus stores to bring on by the end of the year, so we will have over 500 stores reporting sales,” he said.
In order to get to 500 stores, Weston thanked labels and distributors for pointing out retailers that should be added. Then, speaking to store owners, he pointed out that one of the challenges is that every store owner runs their business “a little different.” “There is a reason you are called independent because you are all different,” he noted. “So if you are not reporting to us and want to, we need to know what kind of POS system you have.”
While Luminate may reach 500 reporting stores — roughly one-third of the estimated 1,500 independent U.S. shops selling new physical music — by year’s end, that one-third likely represents about two-thirds of total physical sales volume. Conversely, the remaining two-thirds of stores that aren’t yet reporting likely account for just one-third of the volume. “That’s because we know who the tier 1, tier 2 and tier 3 stores are,” Muratore explained.
Also, as Luminate and StreetPulse add stores, the new weighting system is flexible enough to accommodate the new ones coming on without distorting the sales picture.
Using the new weighting system, Luminate apparently backfilled the weighted numbers back to the beginning of last year because Muratore reported that in 2024, while physical sales were 77.8 million, the largest segment was indie retail, which collectively sold 23 million album copies of vinyl and CDs, representing 36% of physical sales.
Breaking it down, Muratore noted that of the 44.4 million vinyl albums tracked by Luminate in 2024, independent retailers accounted for 17.3 million — roughly 36%. And indie retail continues to gain ground, particularly in vinyl sales: In just the first four months of 2025, indie stores were responsible for 5.7 million of the 13.1 million vinyl units sold, representing 44% of total sales, he said.
As for CD sales, last year indie stores collectively accounted for 5.4 million of total U.S. sales of 32.9 million CD copies, or 17% of CD sales. So far this year, indie stores account for 1.8 million units of the 8 million CD sales recorded so far — or 22% of CD sales.
Focusing on Record Store Day, Muratore emphasized the importance of recognizing who’s buying physical music today. Unlike the early days of the vinyl revival, he noted, it’s no longer just older people driving sales of physical music — and Record Store Day clearly reflects that shift.
Muratore reported that the top three Record Store Day 2025 titles were Taylor Swift’s “Fortnight” single featuring Post Malone, which led with 59,000 copies sold; Malone’s Tribute to Nirvana with 12,000 copies; and Gracie Abrams’ Live From Radio City Music Hall, which moved 11,000 units.
Muratore further emphasized the shift toward a younger demographic in physical music buying, noting that a recent Luminate consumer survey found that 25% of vinyl purchasers are under the age of 25. He went on to urge labels and music distributors to make sure “they put the right product out for who the consumer is for physical,” adding that the younger physical music buyers wanted Swift and the Wicked soundtrack album.
“We have to pay attention to who is showing up in the stores because it has changed drastically,” Muratore said. “If there were more allocation, this could have been the biggest Record Store Day ever.”
Record Store Day delivered another triumphant sales day to brick and mortar indie retailers with the hot sellers being Taylor Swift, Gracie Abrams and Charli XCX titles, while the Oasis and Wicked releases were among the most in demand — if only more copies had been manufactured for the event.
While this year’s Record Store Day (RSD) represented the usual sales bonanzas for retailers, merchants in some of the stores visited by Billboard reporters said that even with one of the stronger release day schedules in recent years, it was difficult for them to top last year’s RSD, which at the time many retailers proclaimed as their best day ever.
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However, there were other mitigating factors beyond the strength of last year’s performance that were felt by stores. For instance, in the Northeast, RSD was a miserable, rain-drenched day, which put a damper on sales. But that’s not all. As Ilana Costa, who co-owns the 12-year old Vinyl Fantasy Records and Comic Books in Brooklyn with her husband Joe, puts it, “A mixture of the weather, the economy and the news about tariffs” impacted the sales at their store, which were down about one-third from the prior year. Moreover, she said the recent economic turmoil — a chaotic tariff strategy by the Trump administration and the stock and bond market meltdowns and upward swings — had been impacting the store’s performance in the weeks prior to RSD.
Vinyl Fantasy
Ed Christman
Likewise at Pancake Records in Astoria, Queens, co-owner AJ Pacheco said sales at the two-year-old store were down about eight percent from the prior RSD due to the economy, tariffs and the weather, though he thinks the early date for RSD was also a factor in the sales decline. RSD is typically held on the third Saturday of April, but this year it was on the second Saturday.
The weather in New York didn’t stop customers from standing in line at Rough Trade at Rockefeller Center in Manhattan or at Pancake Records. At the latter, about 100 customers were waiting in line when the store opened at 8 am on Saturday morning. In fact, the “line started forming last night, right about when I was closing [at about 9:30],” Pacheco reported on RSD to Retail Track. “I was worried about the customer [who lined up at 9:30] because he was young, it was pouring rain and our store is not in the center of the town,” he said. “But things worked out.”
In Manhattan, Rough Trade Records had a huge line of customers waiting to get into the store all day, which lasted until about 3 pm, after which the store let customers come in and browse as usual.
Amoeba Music in Los Angeles also had a long line waiting to get in the store when Retail Track visited at about 11:15, shortly after the store’s 11 am opening. In fact, customers began lining up two days before RSD, floor manager Rik Sanchez told Retail Track.
With that kind of anticipation, the store “did a little better than last year,” Sanchez reported, though he added that last year was also very strong. While sales were up, “it wasn’t substantially more than last year,” he elaborated.
Sanchez dismissed another factor — Coachella — that one might think would have a sales impact, at least at California stores. “No, it happens around this time every year,” Sanchez said. “[RSD] always lands on one of the Coachella or Stagecoach weekends. I remember thinking, many years ago when we first started this, ‘Oh man, Coachella is going to really have an impact on us,’ but it didn’t.”
Besides, he added, “we also get business from the people who are leaving Coachella, passing through here on Monday.”
Back in New York, Rough Trade reported that sales were up 30%, and that within that, RSD titles were up 20 percent over last year. But Rough Trade had the bonus of a newly-opened second store in the Rockefeller Center complex, this one in the below-ground retail center. That store, referred to as Rough Trade Below and measuring 8,000 square feet, tripled the company’s retail space in the complex as the Sixth Avenue store, now referred to as Rough Trade Above, has 4,000 square feet of space.
Rough Trade
Brenda Manzanedo
Rough Trade co-owner Stephen Godfroy reports that the company used the RSD titles to introduce customers to the new location, which only opened on April 8, four days before the event. Consequently, the line that stretched down the block was funneled to the downstairs store where all the RSD titles were stored.
A few years back, Swift helped change the dynamic of Record Store Day, which used to be dominated by releases of legacy titles in colored vinyl that appealed to older, mainly male, customers. When Swift was named Record Store Day Ambassador back in 2022 and released a 7-inch single of a Folklore bonus track, “The Lakes,” young fans flocked to stores. Once record labels saw that young fans would go, it led to a steady stream of RSD releases in subsequent years with titles from younger stars like Olivia Rodrigo, Chappell Roan, Sabrina Carpenter, Noah Kahan, and this year, Abrams, among others.
Nowadays, Record Store Day’s main traffic driver is young female music fans, RSD co-founder Michael Kurtz says. In fact, store merchants report that the long lines waiting for record stores to open on RSD are largely made up of younger consumers, with the older customers showing up around midday. Along that line, Rough Trade’s Godfroy says two young ladies displaced longtime Rough Trade customer George West, who is usually at the front of the queue, as first in line for RSD this year, getting there the day before.
Retail Track’s View From Eight Indie Record Stores
Shoppers line up outside Rough Trade Below in Rockefeller Center.
Brenda Manzanedo
Rough Trade: Ponchos, Pastries and The Hives in RegaliaMidtown Manhattan
People who lined up early waiting for the Rough Trade store to open received free food and drinks from the different vendors who operate in the Rockefeller Center complex, Godfroy reported. “We look after people as much as we can,” he added. Along those lines, “We gave out 2,000 ponchos to those waiting in line in the rain.”
Like other merchants, Godfroy told Retail Track that the demand for the Oasis boxset and the double LP Wicked: The Soundtrack on green/pink glitter vinyl “was ridiculous.” But like most stores, Rough Trade only got one copy of each, and he wishes more were produced. “While I realize scarcity is what drives people to the stores on RSD,” it’s not fair to the customers waiting in long lines for those titles produced in meager numbers, he added.
Similar to bestseller reports from other retailers, Godfroy said that the store’s bestselling titles were Taylor Swift’s “Fortnight,” followed by Charlie XCX’s two RSD titles — “Number 1 Angel” and “Guess” — and Gracie Abrams’ Live From Radio City Music Hall.
In addition to RSD titles and the new store, Rough Trade had another big traffic driver — iNDIEPLAZA — which each year sees the store host seven live bands playing throughout the day from noon until 9:30 p.m., headlined this year by the Hives. While he was waiting on final figures, Godfroy noted that he didn’t expect attendance to equal last year’s, when 89,000 people walked through the indie festival area, due to the rain. But he said each band drew healthy crowds during their performances, topped by The Hives, which he said drew a crowd of several thousand people.
As an added bonus for store customers, at one point earlier in the day, The Hives’ lead singer dressed up as a king in full regalia and walked around the new store signing things and in general “lording it up,” Godfroy said.
Amoeba Music: Smooth Sailing Amid ScarcityLos Angeles
Even Amoeba Music, one of the largest independent stores in the U.S., had to deal with the difficulty of obtaining the desired number of copies for the big in-demand RSD titles. Two of the titles everyone was asking for were the Wicked release and the Oasis box set, “but we only got one of those,” reported Amoeba Music’s Sanchez, regarding the British band. Another thing that doesn’t make for smooth sailing: “During the course of the week people called us all the time asking, ‘Are you going to have this [title]?’ Or ‘Are you going to have that [title]?’ It’s always the case, but we can never because we’re literally getting stuff right up until the night before.”
But other than that, Amoeba can handle whatever RSD throws its way because by now, the store staff isn’t surprised by what happens. “We’ve been doing this for so long, we have it literally dialed in; it’s like a science for us,” Sanchez told Retail Track, noting it’s generally the store’s biggest sales day of the year.
Of course, it wasn’t a science in the early days of RSD, Sanchez recalled. “When we first started this, we actually experienced … 300 people running in here, climbing all over each other, trying to get at the stuff,” he said. The staff realized they needed to handle the RSD rush a different way because that way was “freaking dangerous,” he said. “The way we do it now is smooth and it’s fair.”
So how does the store handle crowd control on RSD? “All the people that are lined up out there before we open get a menu,” Sanchez explained. “They check off what it is that they’d like to get; and then we literally, as they come in, fill their order right up in front of the floor. We just burn right through it.”
What’s more, a lot of preparation goes into prepare for RSD. “We start prepping in January for this,” Sanchez said. “We build up an inventory just for this day because, again, experience has shown us over the years that come Monday, after the weekend [RSD] binge we [would have nothing left]” to restock shelves with, because even the non-RSD titles fly off the shelves over the RSD weekend. Come Monday, if there are any RSD titles left, Amoeba Music will put them up for sale at its online store. “We wait for the weekend to be over,” Sanchez said. “The people who make the trip out get the first pick.”
For The Record: Pre-Noon Sellouts But Plenty of CoffeeGreenpoint, Brooklyn
The Brooklyn contingent of the Retail Track force first stopped by For The Record in North Greenpoint, which has been open for just shy of three and a half years. Owner Lucas Deysine said customers started lining up around 4:30 a.m. — the first person in line brought a beach chair, which he then left on the street outside the store — and the shop, which doubles as a coffee shop and cafe, first pre-opened at 8 am to allow customers to come in from the cold and rain and have some coffee and pastries while receiving a number corresponding with their spot in line.
For The Record then officially opened for RSD at 9 am, with an in-store DJ spinning while customers browsed the RSD stock in the order that they had lined up earlier — a process, Deysine said, which ran much smoother than last year. And it seems to have paid off for the shop. Deysine — who has a background in the hospitality industry but had never really set foot in a record store before opening For The Record — said the store outsold what it did last year before noon, with the hottest titles being Swift’s “Fortnight” and records from Charli XCX and Abrams. (While Retail Track was speaking to Deysine, he took a call from a customer looking for the double-LP Abrams live album, which the store had sold out of already.)
In addition to its coffee, records and used books and tapes, For The Record also holds events and early listening sessions at the store, as well as live vinyl auctions on the site Whatnot, which got its start in the trading cards business but has gotten more into vinyl record auctions of late. While there, Retail Track bought an RSD title, Sly & the Family Stone’s The First Family: Live at Winchester Cathedral 1967, as well as a used copy of UTFO’s “Roxanne, Roxanne,” single.
Retail Track also walked past the not-yet-open Record Grouch — which, even though it was cited on the Record Store Day website as having signed the RSD Pledge, sported a sign in the window informing customers, “No Record Store Day, Just Music, 2pm.”
Captured Record Shop: No Oasis, No ProblemGreenpoint, Brooklyn
After that, Retail Track moved on to Captured Record Shop — the Greenpoint store that was called Captured Tracks until recently, changing its name after the owner got tired of being confused for the independent record label of the same name — and it was still buzzing at 1:30 p.m. The store opened at noon and had a big line well before 11:30 a.m., which remained out the door until around 1 p.m. as collectors came looking for Charli XCX, Taylor Swift and Oasis (though Captured, despite ordering five copies, didn’t stock the latter).
Store buyer Nyerah Thornton told Retail Track that last year’s line was longer, but that the store was selling more this year, with Wicked, Swift and Charli XCX having the hottest records and headlining a collection that was awash in great inventory. (Retail Track bought a live recording of The Meters from 1975). The first customer of the day zeroed in on the Grateful Dead box set, undeterred by its $120 sticker price.
Earwax: Jazz Gems and Hardcore CollectorsWilliamsburg, Brooklyn
By 2 p.m., Earwax in Williamsburg only had a small crate of RSD exclusives left given the rush that had occurred before Retail Track’s arrival. The store only got one copy of the Wicked soundtrack, but it was the first record to go, snapped up alongside the Oasis record by the first person in line outside the store, who had been there for a couple of hours before opening. Sales were slower and there were fewer customers this year than last, with store owner Fabio Roberti attributing much of that to the miserable weather — though the hardcore collectors, he noted, were largely undeterred.
Those RSD exclusives can be as expensive for stores as they are for fans, which is why the shop only had one or two copies of the most high-profile titles; though the shop’s staff was more excited about records by Pharaoh Sanders, Sun Ra and Charles Mingus anyway, wryly hoping that no one would buy those during the day so that they could buy them themselves later. Retail Track bought the RSD title from Orchestral Manoeuvres in the Dark, Peel Sessions 1979-1983, at Earwax.
Pancake Records: Sweet Sales, No TearsAstoria, Queens
Pancake Records
Ed Christman
Pancake Records co-owner Tanya Gorbunoca said she was “surprised” that the Wicked album was such a hot title this year because multiple versions of that album from the musical film have been released in the last year. Meanwhile, Pacheco, Gorbunoca’s partner in the store, said that besides Abrams and Swift, the store also received plenty of requests for Rage Against The Machine‘s Live On Tour 1993 and Post Malone‘s Tribute To Nirvana cover album, most of which couldn’t be fulfilled. “We never get enough” of the sought-after titles, Pacheco said. That particularly is hurtful when dealing with the younger customers, especially the ones who “come up with their list and we have to say, ‘Sorry, we are all sold out,’ on those titles; and then they get sad.” On the other hand, he added that this year, at least “there were no tears.”
More importantly, there were enough RSD titles this year so that everyone could get something. In looking at inventory after the weekend, Pacheco reported, “We didn’t have a lot of RSD records left over, which is different than last year. That tells me we did a good job of owning the right thing, and that we got the right amount.”
Before moving on to the next store, Retail Track bought two vinyl albums: a used copy of the Vibrations‘ Shout! album and Betty Davis’ Crashin’ From Passion.
Black Star Vinyl: Coffee and CurtisBed-Stuy, Brooklyn
At Black Star Vinyl, Retail Track found a small store that served coffee, had novelty knickknacks, what appeared to be self-printed books of various titles and a decent selection of used records, but no RSD titles. Nevertheless, Retail Track scored two Curtis Mayfield vinyl albums there: Honestly and Back To The World.
Vinyl Fantasy Record and Comic Books: No Line, No ProblemBushwick, Brooklyn
Vinyl Fantasy
Ed Christman
At Vinyl Fantasy, which caters to customers who are fans of punk, metal, experimental drone, industrial and electronica, the best sellers were Kelela‘s In The Blue Light and Earth’s Hex. Costa said that due to how the store’s inventory is slanted to the above genres, it got practically all the copies of the RSD titles it requested. When Retail Track stopped by at the store at 11:15 am, there was only one other customer, and, when asked if there was a line when she opened, Costa said no. The only other customer besides Retail Track piped in that according to Google, the store wasn’t scheduled to open for almost another hour; while Costa said she opened early just to throw a curve ball at customers.
The next day, Costa later reported, “We had a ton of new people coming into the store, and there were a surprising amount of people asking for Taylor Swift and Charli XCX, but we usually don’t do a lot of pop [sales].” The customers were disappointed that the store didn’t have music from either artist, leading Retail Track to suggest that maybe Vinyl Fantasy could explore getting more pop titles for next year’s RSD. But Costa was unconvinced. “I don’t think so,” she responded. “That’s not our jam.”
This story was prepared by Retail Track, otherwise known as Ed Christman, who deputized other Billboard staffers to take on the mantle of Retail Track for Record Store Day: Joe Lynch, Kristin Robinson and Dan Rys.
LONDON — Proper Music Group, the U.K.’s leading physical distributor for independent labels and artists, has been acquired by Netherlands-based Artone, bringing an end to a tumultuous three-year period during which the firm was owned by Swiss fintech company Utopia Music.
Completion of Artone’s acquisition of Proper Music Group was announced by the company Friday (Feb. 28), one day after Proper was placed in administration (roughly equivalent to Chapter 11 bankruptcy protection).
The new ownership structure sees Proper’s longstanding managing director, Drew Hill, take a minority stake in the British firm, which handles physical distribution for more than 5,000 indie labels, as well as provide a range of digital distribution, publishing and artist and label services for artists and music companies.
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Proper’s clients include Absolute Label Services, Believe, Cherry Red, Concord, Epitaph, FUGA, The Orchard in addition to Warner Music Group-owned ADA and Sony Music Group-owned AWAL. The company says its clients collectively make up around 13% of the United Kingdom’s physical music market, which totaled £330 million ($412 million) in 2024, up 6.2% on the previous year, and accounting for nearly 14% of music revenues, according to figures from the Digital Entertainment and Retail Association (ERA).
Announcing the acquisition of Proper, Artone CEO Jan Willem Kaasschieter said the company plays “a vital role in the supporting independent labels and artists in the U.K. By bringing Proper Music Distribution into the Artone family, we ensure its continued success and provide stability for its partners.”
“We now have some certainty about the future,” a relieved Hill tells Billboard. He describes the past three years of Proper being owned by Swiss fintech firm Utopia as being like a “pantomime rollercoaster” that has seen the company often existing “under a cloud” of negativity. “I’m glad it’s finally over,” says Hill, who continues as managing director of Proper Music Distribution.
Got records? A wide view of the Proper warehouse in Dartford.
Proper Music Group
Utopia Music had originally acquired Proper for an undisclosed sum in January 2022 as part of a frenetic buying spree that saw the Swiss fintech firm rapidly acquire 15 companies spanning music tech, finance, publishing, marketing and distribution over a two-year period.
A just-as-quick downsizing followed, encompassing multiple rounds of job cuts, company divestments, numerous legal actions and successive executive departures, including the exit of co-founder Mattias Hjelmstedt.
Early last year, Utopia rebranded as Proper Group AG, named after its core physical music distribution business, but the widespread changes failed to turn the company around. In September, the firm was placed into bankruptcy by a Swiss court over an unpaid debt of 23,000 Swiss Francs ($25,000).
As a result of the court action, Utopia’s two main U.K. physical distribution businesses were placed up for sale with both attracting multiple bidders. Utopia Distribution Services, which was formerly known as Cinram Novum and whose clients include Universal Music Group, Sony Music Entertainment and [PIAS], was acquired by DP World Logistics for an undisclosed sum in December.
Artone and Hill’s subsequent joint acquisition of Proper Music Group is “fantastic news for the independent community,” says Gee Davy, CEO at U.K. trade body the Association of Independent Music (AIM).
“Drew’s 18 years’ experience at the helm of Proper Music Distribution combined with Artone’s pan-European expertise will no doubt ensure that the U.K.’s physical music sector continues to thrive,” says Davy in a statement.
“It’s an ownership structure absolutely rooted in what is our core business,” Hill tells Billboard, pointing to Artone’s range of physical music solutions, which includes its own vinyl pressing plant, the Netherlands’-based Record Industry, capable of pressing 40,000 to 60,000 records per day, as well as Bertus Distribution, one of Europe’s largest independent distributors. Artone additionally operates several indie labels, including Music On Vinyl and V2 Benelux, and last year acquired U.K. D2C e-commerce music retailer and distributor Townsend Music.
The production line at the Proper warehouse in Dartford.
Proper Music Group
“Utopia never really understood what Proper was or what we did or maybe even why they bought us,” says Hill. “Day-to-day, operationally nothing really changed under their control but what was always difficult was the negative association. It just became a PR disaster and I was constantly having to reassure labels that whatever they were reading about the parent company, their money and their stock was safe. It’s great that I no longer have to do that.”
Hill says the financial losses suffered by Proper Music Group, which was a profitable company prior to 2022, over the past several years are spun out of Utopia’s kamikaze approach to business, which prioritized turnover over profit. According to its most recent Companies House figures, Proper made a loss of £1.9 million in the year ending Dec. 31, 2022. There will be further losses to be reported in 2023, says Hill.
“Now we can go back to making sure we’re growing as a sustainable business rather than just growing for growth’s sake,” he states. “The physical music business is in a very healthy place right now and Proper will continue to be right at the heart of it.”
Record Store Day on April 12 will feature more than 300 titles being released, including collectible music from Elton John, Post Malone, Prince, Gracie Abrams, Queen, Taylor Swift, John & Yoko, Charlie XCX, the Killers & Bruce Springsteen, and many more.
As usual, the vast majority of the releases are vinyl LPs, many with a color or picture-disc slant; and also as usual, most releases will be in limited supply.
This will mark the 18th year of RSD, launched back in 2008 after the idea emerged at a gathering of indie record store owners and label executives. Since then, the event has single-handedly revived vinyl into a viable music format that sells over $1 billion annually in the U.S. alone. What’s more, RSD has also evolved into an international event.
Each year, stores wait in anticipation to see which titles will emerge as must-haves on the big day — the kinds of drops that bring long lines of fans waiting outside participating stores. With a limited supply for most titles, it can mean fans shuffle from store-to-store seeking their sought-after title. But while searching for those titles, it can also mean finding an unexpected treasure.
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“The whole energy in a record store is just super inspiring,” 2025’s Record Store Day Ambassador Post Malone said in a statement provided by the RSD organization in announcing the event. “I feel at home. It’s really an unexplainable feeling to hit up a shop and dig through crates, just see what grabs your eye.”
Malone will issue his Post Malone Tribute to Nirvana, a 2020 livestream performance of Nirvana covers accompanied by blink-182’s Travis Barker on drums, guitarist Nick Mack and bassist Brian Lee. Moreover, 100% of net proceeds from the release will be donated to MusiCares’ Addiction Recovery/Mental Health division.
Malone will also be participating in another RSD release, which is also expected to be a hot item as its a collaboration with 2022’s Record Store Day Ambassador, who also happens to be the biggest music artist in the world, Taylor Swift. They will release their collaboration track “Fortnight,” on a double sided 7-inch vinyl single.
While RSD brings out plenty of long-time collectors, i.e. older demographics, it was Swift who helped spread the day’s popularity to younger fans in 2023 when she caused traffic jams at stores filled with fans seeking her special release of folklore, the long pond studio sessions — a double LP that year. Last year, keeping the young flowing to record stores included releases from Olivia Rodrigo, Noah Kahan, Chappell Roan and Sabrina Carpenter.
This year’s titles for younger music fans include: Gracie Abrams: Live from Radio City Music Hall; Beabadoobee’s Live and Acoustic in London; Megan Thee Stallion’s Traumazine on double black vinyl; and two releases from Charli XCX, the first a collaboration title, Guess featuring Billie Eilish, on 7-inch vinyl; and an edited version of prior release: Number 1 Angel, on apple-colored vinyl with a new RSD exclusive cover. That title’s tracks were previously part of a double-LP release Pop 2.
Moreover, RSD continues to diversify its genres offerings as rap and hip-hop fans will be able to seek titles from Cypress Hill, Anderson .Paak, Snoop Dog and a new release from the Wu-Tang Clan in a collaboration with Mathematics as they release Black Samson, The Bastard Swordsman: Wu-Tang, The Saga Continues Collection on 180-gram LP vinyl. What’s more Wu-Tang Clan are expected to make an appearance at the RSD press event today.
Jazz releases include music from Pharaoh Sanders, Thelonious Monk, Charles Mingus, Gerry Mulligan, and the Vince Guaraldi Trio; while Harry Potter fans will be treated to five different soundtrack albums from that movie series, all on double-LP, clear vinyl.
Finally, in a move to revive another marketing tool previously used to promote RSD, this year’s event will feature a “Record Store Day Song of the Year,” with the tag being applied to the double-a-sided 12-inch single of “Be Here Now,” done by the song’s author George Harrison on one side, with Beck’s cover tribute on the other side.
Other new RSD titles expected to be popular this year include a 12-inch EP collaboration between the Killers and Bruce Springsteen; a David Bowie live-stream from 2003 will now be available as a vinyl and CD release; and a 12-inch, 180-gram yellow vinyl release of John & Yoko with the Plastic Ono Band of their live 1972 One-To-One concert.
About a year and a half into Gimme Gimme Records’ existence in New York City’s East Village, a leak erupted from an upstairs tenant and landed directly on the only section of CDs. Shop owner and founder Dan Cook says he took the leak – supposedly caused by an upstairs tenant falling asleep while filling the bathtub – “as a sign from God.”
Cook admits that the CD section was quite paltry despite it being the mid-1990s, but he still decided to stick strictly with vinyl going forward.
Plus, he could stick with the tried and tested format since the small space he rented on East 5th Street was incredibly cheap. It was a small storefront, painted forest green with an overhang informing passersby that they both bought and sold records, that Cook shared with “an eccentric dude” who sold items he found on the street and taught piano lessons in the mornings.
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“The building was kind of crummy, honestly,” says Cook of the space he rented out a little over 30 years ago. “We were right next to the 9th Precinct, the police station, so kind of odd vibes for a record store. But for cheap rent, you put up with a lot.”
Despite the eccentric neighbors in the “old East Village,” as Cook puts it, the store was a legitimizing step up from the flea market where he was used to selling his collection. Growing up in Massachusetts, Cook was obsessed with vinyl and would buy records from yard sales and flip them at local record stores for albums he actually wanted. “Then, I moved to New York City and tried doing the same thing, and the stores were not as generous. It was just like, ‘here is 11 cents credit.’” he says, “So, I started saving them up and selling at the Chelsea flea market.”
Dan Cook
Jennifer Black
The store was only open Thursday through Sunday and served as a side business for Cook, who also worked at a bookstore and was the lead vocalist for the Matador Records-signed Lynnfield Pioneers, which formed in 1996 and disbanded by 2000. The band was self-described as “hip-hop-no-wave,” which seems fitting for Cook who calls himself and his store “generalist.”
“That’s something that used to set me apart in New York, being a generalist. I like all types of music. If I go through a box of country records or a box of hip-hop records, I know the good ones,” says Cook. “It broadens my opportunities to bring in stuff.”
The pre-streaming era was ripe with genre purists, but besides some questioning glances, Cook’s love for all kinds of music set him up for success whether it is purchasing new vinyl or sifting through used collections. A genre-agnostic store is more of the norm today and suits the pedestrian traffic of Gimme Gimme’s new location in Highland Park, a retro-leaning neighborhood in Los Angeles.
After 18 years in the New York location (and a rent increase of only $50 from 1994 to 2012), the owner of the East Village location sold the building and Cook decided to move the collection to Highland Park where he and his wife had moved in 2010. For two years, Cook had been assessing vinyl inventory over Skype with friends who were running the shop in New York. But once the building had a new owner, Cook found a 1,200 sq. ft. location on Highland Park’s York Boulevard. The street is full of vintage clothing and furniture shops, small cafes, a 100-year-old bowling alley and plenty of popular restaurants that keep the foot traffic steady in front of the new Gimme Gimme Records.
Gimme Gimme Records
Dan Cook
But the high concentration of vintage lovers also means there’s lots of competition in the area. There are six record stores within a half mile of Gimme Gimme Records, which Cook says both helps and hurts.
“Getting record collections is super competitive,” Cook explains. “I am not just competing with other record stores. There are people with Discogs or eBay and that’s their side hustle.”
On the bright side, having that many record stores in one area makes it a destination for folks visiting. The vinyl enthusiasts and foot traffic are especially valuable since Gimme no longer hosts live shows (they weren’t worth the effort) or sell much outside of its roughly 10,000-15,000 vinyl collection (Cook also collects and sells photography and art books that make up about 2% of Gimme sales).
With about 60% new and 40% used records and a hearty selection of all genres, Gimme is seeing Cook’s generalist tendencies paying off. When the store opened more than 30 years ago, Cook says the clientele was almost exclusively male, but now it’s not uncommon for him to look up from his back counter and see all genders and generations.
“When I first opened the store, it was just sweaty dudes. That’s a cliche, not everyone was, but now its teenagers coming in and grandma/granddaughter duos coming in,” says Cook. “It’s really amazing to see.”
More in this series:
Twist & Shout in Denver, Colo.
Grimey’s in Nashville, Tenn.
Home Rule in Washington, D.C.
Sweat Records in Miami, Fla.
After operating a store on the Sixth Avenue side of Rockefeller Center for a little over four years, Rough Trade is now opening a second location in the complex, the retail chain announced Thursday (Jan. 23).
While the smaller existing store at street level will now be known as Rough Trade Above, and will expand its focus on new vinyl, the new location will cover 4,000 square feet and feature “a large selection of artist/band merch, audio hardware” including turntables and Bluetooth speakers, large sections of new and used CDs and vinyl records, plus movies, collectibles and more.
Since it will be housed in the below street-level retail concourse that connects the world-famous Rockefeller Center to the B/D/F/M subway station, the new store will be known as Rough Trade Below. Just like the Sixth Avenue location, which sees heavy foot traffic walking past the store, located between 49th and 50th Streets in Manhattan, the concourse has a steady crowd flow from the subway. What’s more, the retail concourse, also known as Under 30 Rock, draws office workers from the surrounding office buildings. Altogether, the Rockefeller Center complex — which is home to the annual televised Christmas tree lightening that draws heavy foot traffic during the year-end holidays — enjoys 35 million visitors a year, according to Rough Trade.
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Rough Trade hasn’t yet disclosed a grand opening date for the new store but says it will open sometime this spring, with the company likely targeting an opening before Record Store Day in April.
“We’re extremely excited to be opening Rough Trade Below this spring, helping us further cater to the tremendous demand from music lovers across the five boroughs and beyond,” Rough Trade co-owner Stephen Godfroy said in a statement. “Creating a focus of counterculture in midtown Manhattan has thankfully proved to be a wildly successful move, and we look forward to creating an even stronger creative community as the year progresses.”
One way Rough Trade expects to do that is by bringing back its famed in-store performances, thanks to the new location’s larger footprint. While the smaller 6th Avenue store has hosted acoustic sets — Green Day, for one — and in-store signings, the new store will be able to handle a larger capacity crowd for performances and intends to bring in household names alongside below-the-radar bands across all genres, the company says. Other artists who have held events at the 6th Avenue store include Coldplay, Charlie XCX and De La Soul, among others.
“It’s clear that the ethos of Rough Trade—to narrow the gap between artist and audience—has struck a tremendous chord, here in New York,” Godfroy added. “Creating an even larger mecca for the music lover is an exciting prospect, especially for our intimate live events, where the world’s most exciting artists perform in-store for the admission of purchasing their new album.”
In-store performances were an exciting element of the original New York Rough Trade store, which opened in Brooklyn’s Williamsburg neighborhood in 2013 and closed in 2021. That store, housed in a 10,000-square foot space, was split about evenly between retail space and the club, with the latter hosting live concerts but also doubling as an in-store performance space, albeit one in another room separated from the retail section by a wall.
The new store will have a performance space directly within the store next to CD and vinyl racks on castor wheels, which when moved aside will allow for greater occupancy. According to Godfroy —who responded to an e-mail—the setup will accommodate more “intimacy and magic” at in-stores and “make performances all the more unique, memorable and special, for both artists and fans.”
The goal, Godfroy adds, is to “replicate the successful model of our U.K. flagship, Rough Trade East,” in London.
Since moving to Rockefeller Center, Rough Trade has continued to curate live public events, including its annual iNDIEPLAZA music festival and a quarterly concert series in the complex’s Rainbow Room. The Rough Trade presence has helped Rockefeller Center’s management company, Tishman Speyer, revitalize the complex, allowing it to remain “a dynamic destination” for New Yorkers and visitors, according to EB Kelly, Tishman Speyer’s senior MD and head of Rockefeller Center.
“We are thrilled to have Rough Trade expanding into a second location on campus, and join our Under 30 Rock collection of shops,” Kelly continued. “In just three years, the store has become one of Manhattan’s cultural touchstones and a pillar of Rockefeller Center’s dynamic transformation. New Yorkers have shown us how much they love the experience of the current store on Sixth Avenue, and the new space in our lively Under 30 Rock community will allow even more people to enjoy the musical taste of this legendary shop.”
The new Rockefeller Center location expands Rough Trade’s retail footprint to ten stores — seven in the U.K (of which four are in London, along with outlets in Bristol, Nottingham and Liverpool); one in Berlin; and now two in New York.
LONDON — Hit albums by Taylor Swift, The Weeknd and Sabrina Carpenter helped music sales in the United Kingdom reach a record high in 2024, exceeding the peak of the CD era in both revenue and volume for the first time, according to year-end figures from the Digital Entertainment and Retail Association (ERA).
Overall music spending in the U.K. grew to £ 2.4 billion ($3 billion) last year, a rise of 7.4% on 2023 and comfortably surpassing the previous high of £2.2 billion ($2.7 billion at today’s currency rates) back in 2001 when Dido, Robbie Williams and David Gray were topping the British album charts.
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Driving the growth was a 7.8% year-on-year rise in paid-for streaming revenues, which climbed to just over £2 billion ($2.5 billion). Vinyl sales were up 10.5% to £196 million ($245 million), while CD sales were more-or-less flat with 2023 — when revenues increased for the first time in two decades — at £126 million ($157 million). Download sales fell 3.2% to £41 million ($51 million).
The biggest selling album in the U.K. last year was Taylor’s all-conquering The Tortured Poets Department with just under 784,000 equivalent sales, including almost 112,000 vinyl purchases, which also made it 2024’s biggest-selling vinyl album.
Behind Swift in the year-end U.K. album charts was The Weeknd’s The Highlights, followed by Carpenter’s sixth studio set Short N’ Sweet. Noah Kahan’s “Stick Season” was the year’s number one single, topping the British charts for seven weeks and selling 1.9 million equivalent units, the London-based organization reported Wednesday (Jan. 8).
Streaming now makes up 88.8% of music sales in the United Kingdom, a marginal 1.1% rise on 2023’s figure and more than double streaming’s share of the U.K. market six years ago, according to labels trade body BPI, which published its preliminary year-end listening figures last week.
BPI reports that just under 200 billion music tracks were streamed in the U.K. last year, up 11% on 2023’s total, with the equivalent of 201 million albums consumed across streaming, CD and vinyl sales, a year-on-year rise of 9.7%. Streaming alone generated the equivalent of 178 million album sales in 2024, says ERA.
ERA and BPI both use Official Charts Company sales data as the basis for their reporting, although the two organizations take different approaches to measuring the vitality of the recorded music business. ERA’s figures are based on retail spending in the U.K. alongside information provided by streaming services and label trade income, whereas BPI’s analysis measures music consumption levels. Both trade groups will publish their full annual reports later in the year.
The historic low point for the U.K. music industry came in 2013 when rampant piracy and a fast-eroding physical market saw sales fall to just over £1 billion (£1.2 billion in today’s currency). Since then, sales have more than doubled.
“2024 was a banner year for music, with streaming and vinyl taking the sector to all-time-high records in both value and volume,” said ERA CEO Kim Bayley in a statement. She called last year’s retail sales figures “the stunning culmination of music’s comeback” and triumphantly declared: “We can now say definitively – music is back.”
According to ERA, combined physical sales totaled £330 million ($412 million) in the U.K. in 2024, up 6.2% on the previous 12 months, with CD and vinyl sales accounting for nearly 14% of music revenues. The benefits of such a “mixed physical-digital ecology” is key to the music’s industry’s revival, said Bayley.
“We continue to believe that digital and physical channels are complementary and vital for the health of the entertainment market overall,” she said.
Overall, revenues across the U.K. entertainment market – comprising of music, video and games retail sales – were up 2.3% on 2023’s total to a record high of £12 billion ($14.9 billion), marking the 12th consecutive year of growth and an eighth successive all-time-high.
Of the three sectors, the growth of recorded music sales outpaced both video (comprising of video-on-demand subscription services such as Netflix, Amazon Prime Video, and DVD sales) and games, but music remains the smallest of the three entertainment industries in revenue terms.
Video was the largest sector with revenues growing 6.9% year-on-year to £5 billion. Games sales totaled £4.6 billion, down 4.4% on 2023 but still nearly twice as large as the recorded music business.
ERA has been reporting on the U.K. entertainment industries since 1999 when music, video and games sales totaled £4.1 billion ($5.1 billion).
