Concerts
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For Wu-Tang Clan superfans with money to burn, snagging a premium ticket for their upcoming tour won’t just buy killer seats, but gain them entry to an exclusive pre-party offering an immersive look at the kung-fu and iconography of the famed Staten Island hip-hop collective.
“We’re really being thoughtful from a pricing perspective,” Ben Duvdevani, co-founder of One More Time VIP, says of the Shaolin Temple Preshow Party ticket package, which offers entry to a time capsule-style exhibit showcasing rare Wu-Tang fan memorabilia and 3D video projections of classic films like The 36th Chamber of Shaolin and Five Deadly Venoms that inspired albums like Enter the Wu-Tang (36 Chambers) and Wu-Tang Forever.
“Packaging premium seats with these programs is enticing for the fan and helps push inventory. It helps push the bots out of purchasing premium inventory” and, he adds, “helps conversion for VIP.”
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The Shaolin Temple package is just one example of the lucrative VIP concert business in 2025, which is poised for a comeback thanks to a new generation of fans looking to invest in artist-centric experiences.
“There’s a ton of business out there because there are so many artists on the road right now, and so many artists at all levels trying to create something memorable for their fans,” adds Duvdevani, whose company is handing VIP packages for about 300 tours this year including Shaboozey, Sabrina Carpenter, Teddy Swims and HAIM.
It’s an impressive feat for an industry hit hard by COVID-19. The VIP business was born in the 1990s thanks in part to the work of New Yorker Shelley Lazar — the beloved “Ticketing Queen” who convinced iconic artists like the Rolling Stones, Paul McCartney and The Who to let her build out premium offerings for diehard fans she came to know on a first name basis — and it continued to grow in the new millennium as touring exploded. By the early 2000s, most artists were offering fans some type of VIP product, from meet and greets to destination concerts, facilitated and produced by a new generation of VIP companies with names like Fresh Beats and CID.
Beginning in 2017, many of the VIP companies started to consolidate. Several of them came under the NFL-backed firm OnLocation, which was purchased in March 2020 by Endeavor — just weeks before the concert business shut down for more than a year during COVID-19. During the pandemic, one popular U.K. VIP and hospitality company, Pollen, was forced to file for bankruptcy and later dismissed most of their staff.
Many VIP executives used the pandemic period to leave Endeavor and begin serving out their non-competes. By 2022, a new crop of companies founded by these execs started popping up, including One More Time, which won the contract to build the Shaolin Temple Preshow Party for Wu-Tang Clan’s upcoming Final Chapter North American arena tour. “It’s a bespoke preshow activation, where there’s going to be some surprises and a really special experience for fans,” Duvdevani tells Billboard of the exhibit that was created for the group’s 27-city tour. The Shaolin Temple pre-party is being packaged with front section floor tickets and priced at $740 a piece all-in.
VIP conversion has become increasingly common as more artists embrace platinum ticket pricing and higher prices for front row seating inventory as a response to secondary ticketing prices. Coupling these high-end tickets with VIP add-ons has become an important way to move aggressively priced inventory.
That need has led to one major change in how VIP packages and fan clubs are operated. Prior to the pandemic, many VIP companies operated ticketing systems that pulled tickets off the Ticketmaster or AXS platform, a practice that has largely ended.
“We want to put our best foot forward to make sure everyone’s winning, so we’re not taking anything off platform,” Duvdevani says. “Promoters are still getting the sale, and we’re also being mindful of that inventory. We don’t want to hold up a sell-out.”
Eddie Meehan got his start running VIP access company A Wonderful Union in the early 2000s before eventually selling to OnLocation and subsequently launching Please & Thank You. Meehan said his new company’s clients include Backstreet Boys, Alice Cooper, Melissa Etheridge and Peso Pluma.
“You have to be creative because many artists simply aren’t interested in doing meet and greets, it’s very taxing,” says Meehan, noting that he’s found success creating activations for artists like Aimee Mann, who offered VIP package holders a preshow soundcheck performance with songs not performed during the concert. Fans of another Please & Thank You client, *NSYNC, were invited to a restaurant for a private dumpling making party.
“We’ve had a lot of success bringing in brands to underwrite some of these events, which means more money in the pocket of the artist,” says Meehan, who has struck deals with Amazon Music and eBay Motors. “I tell brands they won’t get the same exposure to 600,000 fans they would get on a tour, but they do get access to 3,000 diehard, loyal fans who will evangelize your brand.”
Duvdevani added that VIP offerings shouldn’t be limited to established artists, pointing to newcomer Jessica Baio, a 23-year-old singer-songwriter who hired One More Time to run a VIP meet and greet program for her first headliner club tour.
“I feel like such an important part of going and performing live is also getting to meet people face to face,” Baio tells Billboard. “It’s something I wanted to offer to people and it’s just one of my favorite parts of the night, getting to physically hug people and meet them in person and allow them to share why my songs have touched them.”
While young artists like Baio have found success with a meet and greet program scaled to fit their tours, VIP industry luminary Dan Berkowitz, who is widely recognized with having helped create the VIP business through his firm CID, which he sold in 2016, says artists should only offer VIP experiences to fans if those experiences promote an “authentic connection.”
If the artist is committed to making the experience work, says Berkowitz, who launched his new company, 100x Hospitality, in 2022, there’s always potential for success.
“There is always going to be a strong demand for compelling experiences and people are always going to want to feel connected to the music that they love and to each other,” he says.
The Roots apologized to fans for the delayed opening of Saturday’s (May 31) first day of their 2025 Roots Picnic festival. According to Philadelphia magazine, fans complained that they waited hours in very long lines to enter the fest on its first day.
Roots drummer Questlove responded to the complaints in an Instagram post featuring footage of front loaders pushing around wood chips to cover of giant muddy patches on the site at the Mann Center in Philly’s Fairmount Park. “I know today wasn’t ‘ideal’ for The Roots Picnic in this 18th year of 2025. (This year has been particularly challenging to say the least),” he wrote. “Transforming the Mann Center into our event takes about two weeks, but as many of you experienced, heavy rain from May 30th into the morning of the 31st caused significant damage (midnight to 7am). We nearly canceled The Picnic because conditions were unsafe for everyone involved.”
CBS reported that “throughout the afternoon and evening, the festival’s social media pages were flooded with comments from people saying they waited in line for hours to get inside on Day 1.” The Philadelphia Inquirer said that hours after gates were slated to open fans started chanting “Let us in!,” with the line not moving until after 3:30 p.m. as frustrated attendees vented their anger in comments on the event’s official Insta.
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“Definitely need a refund! After waiting in 3 hours in the line, I have very little trust in today’s process. Yesterday was UNACCEPTABLE,” wrote one, with another adding, “If the event is rain or shine, y’all should be prepared for rain or shine. We knew about the weather all week and we prepared for that. What happened in those entry lines yesterday was not safe.”
Quest explained that instead of cancelling the festival — whose roster this year included Meek Mill, Lenny Kravitz, GloRilla, Miguel, Tems, Latto, Kaytranada and Jeezy — the group decided to take extra time to repair the site to make it safe for attendees, which he said caused a three-hour delay in opening doors. “We prioritized caution above all else,” he wrote. “After working hard to improve the site—factoring in the challenge of finding mulch to absorb excess water — we managed to revise the schedule so that all artists, including headliners Maxwell (whom we ALL owe an incredible amount of gratitude for doing us a solid with seconds on the clock) and Latto, could perform without violating city noise curfews.”
In the note Quest said he was writing at 3 a.m. Sunday morning, said he personally worked with promoter Live Nation to work out the kinks caused by the rain. “I wanna thank you for your understanding and patience through this adversity,” he added. “This year has shown our ability to adapt and overcome challenges, much like we did in past years. Tomorrow is a new day, and I’m excited to revisit the Do You Want More LP on the Mann stage.”
The official Roots Picnic Instagram also featured an update and apology for the delays in a message that read: “We would like to say sorry. As we shared yesterday, the rain over the last 48 hours made the grounds unsafe. In an abundance of caution, we had to delay doors opening, resulting in the lines to get into the festival. Please understand safety will always be our number 1 priority.”
Organizers said they worked hard to make sure every artist still got their stage time, extending the hours of the festival do that everyone could perform without violating city curfews. They also promised to “do better” on Sunday (June 1), noting that there was no rain in the forecast and that they had made changes to improve the entry process and communication with fans.
Day two appeared to go off with less hitches, with the official Roots Picnic posting footage of sets by Crystal Waters, the Clipse, CeeLo Green, The Roots, Kravitz, Kaytranada and Meek Mill.
See the message from the Picnic below.
The last time SB19 headed out on an international trek was for the Pagtatag! World Tour in 2023, where the Filipino-pop group played 18 shows throughout four countries across the Philippines, United States, Canada, Japan, and the United Arab Emirates. Following the release of the group’s Simula at Wakas EP, which saw lead single “DAM” score them their first No. 1 on a U.S. Billboard chart earlier this year, the quintet is gearing up for an even bigger worldwide tour.
As Billboard exclusively revealed in February, SB19 set 19 dates on the Simula at Wakas World Tour, spanning cities in the Philippines, Taiwan, the U.S., Singapore, Qatar, Saudi Arabia and the UAE this year. In addition to playing some of the biggest venues of the group’s career, SB19 teased more cities and shows to be announced soon, with visits to Australia, Japan, and Hong Kong on the horizon.
Pablo, Josh, Ken, Stell and Justin previously told Billboard that their fans, known as A’TIN, should “stay tuned for new genres and performances, plus fresh arrangements of our older tracks,” adding how that “from our last tour they have seen more of our individuality but this time, we will be coming stronger.”
A stronger, bigger tour naturally requires a stronger, bigger setlist. So, before the group plays the first dates across Asia this spring, and returns to the U.S. in July, here is Billboard’s dream setlist for the upcoming Simula at Wakas World Tour, which will hopefully include most, if not all, of these global hits.
“DAM (Extended Ver.)”
Image Credit: 1Z Entertainment / Sony Music Philippines
Shakira experienced a slight mishap during her Las Mujeres Ya No Lloran Tour stop at the Bell Centre in Montreal, Quebec, on Tuesday (May 20).
While performing her 2001 hit “Whenever, Wherever,” the Colombian superstar slipped and fell onstage. Fan-captured footage shows Shakira just about to launch into the song — which peaked at No. 6 on the Billboard Hot 100 — when she lost her footing, slid forward and tumbled sideways onto the stage.
The “Hips Don’t Lie” singer quickly got back on her feet and continued the performance like a pro.
“She handled it like the boss that she is,” one fan wrote on X. Another added, “A great example of resilience! I hope she didn’t get injured. Such falls cause pains and injuries the next morning.”
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This isn’t the first setback of Shakira’s Las Mujeres Ya No Lloran Tour. Back in February, she was forced to postpone back-to-back shows at Lima, Peru’s Estadio Nacional due to a health issue.
“I am sorry to inform you all that last night I had to go to the ER for an abdominal issue and am currently hospitalized,” she shared on Instagram at the time. “I am very sad to not be able to take the stage today,” she added, expressing how much she had been looking forward to reuniting with her fans in Peru.
Since its launch on Feb. 11 in Rio de Janeiro, the Las Mujeres Ya No Lloran Tour has featured surprise guest appearances from musical heavyweights like Grupo Frontera, Carlos Vives, Maluma, Wyclef Jean, Alejandro Sanz, Ozuna and Rauw Alejandro.
The global trek landed Shakira at No. 1 on Billboard’s Top Tours chart for March. She previously led February’s list with $32.9 million in reported earnings and doubled that figure in the another recent update. As of late April, the tour had brought in $70.6 million from 11 reported shows, according to figures reported to Billboard Boxscore.
The North American leg continues with upcoming stops in Toronto, Boston, Washington, D.C., Atlanta, Houston, Los Angeles, Las Vegas and San Francisco. The tour heads to Mexico in August and September, followed by a return to Peru in November for the two resculed shows.
When Shakira announced the stadium tour dates for her Las Mujeres Ya No Lloran trek, Chicago was not part of the list, leaving fans wondering why the Windy City was left out. Soon after, it was unveiled that she’d headline Sueños Festival and on Saturday (May 24), the Colombian star closed out day one of the two-day event in Chicago’s Grant Park.
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What was originally billed as a two-hour performance starting at 8 p.m., Shakira went onstage closer to 8:30 p.m. and played a 90-minute set. The crowd — which had quickly dispersed after Peso Pluma’s set — slowly returned to find a good spot to watch Shakira and the empty spots filled up, especially when the main stage lights were turned on.
Shakira’s crowd was multigenerational, which is noteworthy given that Sueños caters to a younger, perhaps Gen Z-leaning crowd. Many women in attendance paid homage to Shakira, wearing her signature belly-dancing hip belts. And Colombians proudly waved their flags, eager to hear La Loba howl.
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“I was really looking forward to being with you tonight,” a beaming Shakira said, speaking in a mix of English and Spanish. “This is incredible. This city, wow I’m in love with this city, it’s so beautiful. Thank you for making me feel at home. There is definitely no better reunion than a she-wolf with her pack. Chicago, tonight, we are one.”
While it’s hard to replicate a stadium tour stage in a festival setting, it’s safe to say Shakira gifted Chicago fans an unforgettable night. Going from wearing a shimmery white jumpsuit and large black sunglasses to a sparkly pink dress in a blink of an eye, the “Pies Descalzos” singer, backed by a troupe of fierce dancers, kicked off with bangers, including “Girl Like Me,” “Las de la Intuición,” “Estoy Aquí,” “Inevitable,” “Te Felicito,” “TQG” and “Don’t Bother.”
“These last few years have not been easy for me, nobody is saved from falls. But if I have learned anything, it’s that the fall is not the end but the beginning of a higher flight. We, women, get up a little stronger, a little more wiser, every time we fall,” Shakira said, a nod to the empowering theme of her Las Mujeres Ya No Lloran era, inspired by the healing that comes from a heartbreak.
During her 90-minute set, Shakira’s hypnotizing dance moves and choreography were on full display, including her unmatched belly-dancing in “Ojos Asi” and the champeta and calypso footwork during “Waka Waka.” But a fan favorite moment was when Shakira revisited her rockera roots, singing “Pies Descalzos, Sueños Blancos” and “Antología.”
Of course, she closed with the global hit “Bzrp Music Sessions, Vol. 53,” which had all the women in attendance singing at the top of their lungs, ending an epic reunion between a she-wolf and her pack.
Sueños continues on Sunday (May 25) with Grupo Frontera and Don Omar as headliners. Meanwhile, Shakira’s Las Mujeres Ya No Lloran is set to visit Boston, Atlanta, Miami and Los Angeles next.
Sueños fans waited one year for Peso Pluma to headline the Latin music festival in Chicago’s Grant Park after his set was canceled by festival organizers last year over thunderstorms.
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“It’s good to be in Chicago,” Peso told attendees at the top of his one-hour-and-15-minute set on Saturday (May 24). “Remember last time we got rained out? Well, no rain can stop me this time.”
The significant crowd that gathered to see him perform at the event’s main stage roared, crowding the stage area to be closer to Peso.
Although the air was crisp and unseasonably cold temperatures had festival-goers rethinking their summery wardrobe choices, it did not rain. This time, mother nature was on Peso’s side. And so he went on to sing his biggest hits, including “AMG,” “Rubicón,” “Nueva Vida,” “La Patrulla,” “Rompe La Dompe” and “Lady Gaga,” to name a few on his Sueños setlist.
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Dressed casually in jeans, a black T-shirt with a black puffer jacket over it and a black and white Chicago White Sox baseball cap (which he later traded for a beige one), Peso was accompanied by his band composed of nearly 10 musicians — giving life to signature sound powered by instruments like charchetas, trombones and trumpets and following Peso’s lead.
“They are my family,” Peso gushed about his band. “Over the past three years, we’ve grown this project together.”
A handful of artists joined him onstage as special guests, including Oscar Maydon and El Alfa — both who had performed earlier in the day — and labelmates Tito Double P and Jasiel Nuñez. Throughout his show, Peso expressed his Mexican pride and wrapped a Mexican flag at the end of his set saying, “Viva la cultura mexicana!”
And, although he didn’t address head on the bans on narcocorridos in Mexico and the U.S., and how they’ve impacted a few of his fellow regional Mexican hitmakers, Peso made note during his set that he’s focusing on romantic corridos.
According to Sueños’ website, as of Saturday, about 95% of the passes to the event were sold, although actual daily attendance figures were not made readily available by festival organizers. Now in its fourth edition, day one of Sueños featured other acts like NSQK, El Malilla, Dei V, Oscar Maydon, El Alfa and Arcángel. Shakira closed out Saturday with a 90-minute set.
Don Omar and Grupo Frontera will headline day two of Sueños on Sunday (May 25).
D’Angelo has dropped out of the 2025 Roots Picnic in Philadelphia, citing medical complications related to a previous surgery.
On Friday (May 23), the iconic R&B artist announced through social media that he will no longer headline the Roots Picnic, scheduled for May 31 and June 1 at Philly’s The Mann in Fairmount Park. The decision was made following medical advice related to an “unforeseen” delay in his surgical recovery.
“It is with the deepest of regrets that [I] must cancel my performance at the Roots Picnic in Philadelphia next weekend,” D’Angelo wrote in a statement shared through the Roots Picnic’s Instagram page. “But, due to an unforeseen medical delay regarding surgery [I] had earlier this year, [I’ve] been advised by my team of specialists that the performance this weekend could further complicate matters.”
The festival added its support in the post’s caption. “Due to a longer-than-expected surgical recovery, @thedangelo won’t be able to join us at Roots Picnic this year. We’re sending love and keeping him in our thoughts as he continues to heal!” organizers wrote.
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The 17th annual Roots Picnic will still go forward with a stacked lineup including headliners Meek Mill and Lenny Kravitz. Other performers include GloRilla, Miguel, Tems, Latto, Kaytranada, and Jeezy.
D’Angelo was originally slated to perform alongside festival curators The Roots. Stepping in as his replacement is fellow neo-soul icon Maxwell, the festival announced Friday on Instagram.
“It is nearly impossible to express how disappointed [I am] not to be able to play with my Brothers ‘The Roots,’” D’Angelo added. “And even more disappointed to not see all of You.”
The singer closed the message by thanking fans for their continued support, hinting at new music on the horizon. [I’m] currently in the Lab & can’t wait to serve Up what’s in the Pot!” he wrote. “LOVE U All and will see you very soon!” he wrote.
D’Angelo last performed at the Roots Picnic in 2016, during the festival’s first-ever New York City edition. The appearance followed the release of his acclaimed third album, Black Messiah, which reached No. 5 on the Billboard 200 in January 2015.
Justin Bieber made a rare onstage appearance with SZA during her concert at SoFi Stadium in Inglewood, Calif., on May 23.
The surprise collaboration took place during the second Los Angeles stop of SZA and Kendrick Lamar’s co-headlining Grand National Tour, which launched in April.
Bieber, who is currently working on new music, stunned the packed crowd as he joined the five-time Grammy nominee for a flirty rendition of “Snooze.” The pop superstar previously featured on the acoustic remix of the track, originally released on SZA’s 2022 sophomore album, SOS.
Wearing an all-black ensemble topped with a Balenciaga jacket, Bieber traded verses with SZA, kissed her hand multiple times, and danced with her throughout the sultry performance.
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The singer’s wife, Hailey Bieber, showed her support by sharing a clip of the moment on her Instagram Story, captioning it, “My 2 favorite artists.”
“Snooze” earned SZA her second No. 1 on Billboard’s R&B/Hip-Hop Airplay chart in July 2023, and also topped the Mainstream R&B/Hip-Hop Airplay tally.
The unplugged version of the track featuring Bieber dropped in September 2023. The music video also stars Young Mazino, Woody McClain and Benny Blanco.
This isn’t Bieber’s first time performing “Snooze” live. In February 2024, he attempted a solo rendition during a surprise appearance at the NHL All-Star Draft in Toronto, according to Rolling Stone. Friday’s performance at SoFi Stadium marked the first time Bieber and SZA have performed the song live together.
Bieber has made several surprise appearances at concerts in recent years, including a performance of “Private Landing” at Don Toliver’s L.A. show in October 2024, and a cameo during Tems and Wizkid’s Coachella 2024 set to perform the “Essence” remix. He hasn’t played a full solo concert since September 2022.
During the first night of the Grand National Tour’s Los Angeles stop on Wednesday (May 21), SZA brought out surprise guest Lizzo for a live performance of their “Special” remix. SZA and Lamar are set to play one final show at SoFi Stadium on Saturday.
With 33 Country Airplay No. 1s to his name, Kenny Chesney could fill an entire concert—and then some—with only chart toppers. But Thursday night (May 22) at the opening night of his Sphere residency in Las Vegas, he dug deep into his nearly 30 year-catalog. Chesney’s reputation as a stellar live performer is well established: […]
Las Vegas may be landlocked, but Kenny Chesney took fans to the beach Thursday night (May 22) in the opening night of his 15-date Sphere run.
The four-time Country Music Association Awards entertainer of the year, the first country artist to play the immersive venue, is one of the most celebrated live performers in any genre and he showed once again why during the two-hour and 15-minute concert. During the fun and breezy 27-song set, many songs celebrated the island lifestyle that embodies the spirit of Chesney’s No Shoes Nation.
According to Billboard Boxscore, Chesney is the only country artist to reach $1 billion in concert grosses reported to Billboard. His passionate No Shoes Nation fanbase has followed him into stadiums, which he has filled for 20 years, so to see him in the 18,000-seat Sphere is a chance to view him relatively close up (despite the crazy steep pitch of the four levels).
Throughout the show, Chesney exhibited a welcome spirit of gratitude for his fans, excitement over his first Las Vegas residency (no starting small for him), and elation at being back on stage, noting this was his first show of 2025. As anyone who’s seen one of his stadium shows knows, Chesney thrives on contact with prosceniums that extend far out into audience. The Sphere doesn’t allow that, so he had to make do with occasionally palm slapping with fans standing in the front section, dubbed The Sandbar, but he still managed to fully connect with the crowd.
Chesney, who was inducted into the Country Music Hall of Fame in March, has logged 33 No. 1 hits on Billboard’s Country Airplay chart, which is more than any other artist since the chart launched in 1990. He landed his first No. 1 in 1997 with “She’s Got It All,” and most recently topped the chart last year with “Take Her Home.” In between have been such hits as “The Good Stuff,” “Living in Fast Forward,” “Don’t Blink,” “American Kids,” “Better as a Memory” and “No Shoes, No Shirt, No Problem.”
So, it’s no surprise that the show relied heavily on hits (heck, he could have played nothing but his No. 1s and still had the show go longer than two hours), but he also trotted out deeper cuts and lesser performed tunes to create a one-of-a-kind show.
Chesney’s residency lasts through June 21 and tallies 15 dates.
Billboard was at Sphere for opening night, and we’ve rounded up the best moments of the evening.
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