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Co-op Live

The troubled launch of Co-op Live, the United Kingdom’s biggest entertainment arena, has hit further difficulties with GM Gary Roden resigning from his role just a few days ahead of the venue’s already delayed opening.
Roden’s exit was announced late Thursday evening (April 25) U.K. time by Jessica Koravos, president of Oak View Group (OVG) International. “Gary Roden has decided to resign,” said Koravos in a statement. She went on to thank the outgoing exec for “his help bringing the UK’s newest arena to live entertainment fans” and wished him “the best for the future.”

Replacing Roden in the position of interim GM is Rebecca Kane Burton, who ran the U.K.’s highest-grossing venue, London’s The O2 arena, from 2012 to 2016 before serving as CEO of LW Theatres. Burton takes over at Co-op Live with immediate effect, said Koravos.

The change of leadership at Co-op Live follows a tumultuous week at the 23,500-capacity venue, which was originally due to open on Tuesday (April 23) with the first of two consecutive shows by British comedian Peter Kay.

Those plans were postponed after a heavily publicized preview show at the Manchester arena 48 hours prior, headlined by Rick Astley, which saw Co-op Live cut capacity, resulting in large numbers of fans’ tickets being canceled on short notice as the venue was not ready.

Two days later, Co-op Live announced that Kay’s opening shows were being rescheduled to Monday (April 29) and Tuesday (April 30) to give operators “the extra time we need to continue testing” the building’s infrastructure and power supply, according to a venue spokesperson.

At the time of publication, representatives of Co-op Live had not responded to inquiries from Billboard asking if the two Kay shows were still going ahead next week — or if a 10,000-capacity test concert by The Black Keys scheduled for Saturday (April 27) was still taking place.

Koravos’ statement doesn’t mention either upcoming event and simply says, “We are focused on opening Co-op Live.”

Set to be the United Kingdom’s biggest and most sustainable arena, Co-op Live is the first major project outside the United States from Oak View Group (OVG), the Denver-headquartered global management and development giant co-founded in 2015 by Tim Leiweke and Irving Azoff. (Harry Styles, who grew up in the small Cheshire village of Holmes Chapel, around 30 miles outside of Manchester, is an investor in the project and advised on aspects of the venue’s design).

Prior to his sudden and unexpected exit on Thursday, Roden had sparked ire from U.K. trade body The Music Venue Trust for comments he made in an interview with the BBC in which he reportedly said that some small grassroots venues were “poorly run” and that calls for a £1 ticket levy from every arena ticket to support pubs and clubs was “too simplistic.”

Referencing those comments, Koravos said that “neither Co-op Live nor Oak View Group share the sentiment expressed by former Co-op Live General Manager Gary Roden regarding the grassroots industry.”

Koravos went on to say that the venue remains “committed to grassroots music in Manchester and beyond” and will donate over £1 million a year to good causes via the Co-op Foundation.

“Oak View Group and Co-op Live remain happy to meet with grassroots organisations once the venue is fully operational,” Koravos’ statement concludes.

Artists confirmed to perform at the venue this year include the Eagles, Take That, Liam Gallagher, Olivia Rodrigo, Nicki Minaj, Kid Cudi, Slipknot, Eric Clapton, Pearl Jam, Justin Timberlake, Noah Kahan and Megan Thee Stallion.

LONDON — From New Order to The Smiths, Oasis to The 1975, Buzzcocks to Take That, the list of famous music acts that have come out of Manchester, England, is long and illustrious. This month, another significant chapter in the northern U.K. city’s celebrated music scene begins with the opening of the 23,500-capacity Co-op Live — the United Kingdom’s biggest and most sustainable entertainment arena.  
“We want this venue to be recognized as the next generation in arena facilities that sets the benchmark moving forward. The noise about this building, once it has opened, I think will reverberate a long way,” says GM Gary Roden as he sits in a temporary temporary office trailer next to the venue, shortly after taking Billboard on a behind-the-scenes tour. 

Trending on Billboard

Due to open its doors April 23 with the first of two consecutive shows by British comedian Peter Kay, Co-op Live is the first major project outside the United States from Oak View Group (OVG), the Denver-headquartered global management and development giant co-founded in 2015 by Tim Leiweke and Irving Azoff, which operates more than 400 buildings globally.

In the last 16 months, OVG has built and opened seven new arenas, including the Climate Change Arena in Seattle, UBS Arena in New York and Acrisure Arena in Palm Springs, Calif. Arenas are also under development in Brazil, Nigeria, Canada and Wales. OVG COO Francesca Bodie (who is Leiweke’s daughter) says that starting the company’s international expansion in the United Kingdom was a “natural and deliberate step” to take due to the country’s status as “one of the greatest cultural destinations in the world.”

Bodie tells Billboard that Manchester was picked because of its “phenomenal musical heritage and community,” as well as OVG finding the “perfect” location to build a new facility in the city’s Eastlands district, next to Etihad Stadium — the 53,400-capacity home ground of Premier League and UEFA Champions League holder Manchester City football club. “We have built a great foundation in the U.S. and are now focused on projects further afield where we can deliver state-of-the-art venues in places that are in desperate need of something new,” she says. 

Manchester City’s parent company, the City Football Group (which is majority-owned by Abu Dhabi, United Arab Emirates), is an equal joint-venture partner and investor with OVG in Co-op Live, which cost £365 million ($462 million) to build and was designed by Populous, the global design firm behind the Madison Square Garden-owned Las Vegas’ Sphere. Construction was handled by local firm BAM Construction, while the naming rights were awarded to Manchester-based Co-op Group in a 15-year sponsorship deal reported to be worth just under £100 million ($127 million). 

Also listed among Co-op Live’s investors is multi-Grammy-winning pop star Harry Styles, who grew up in the small Cheshire village of Holmes Chapel, around 30 miles outside of Manchester, and advised on aspects of the venue’s design. 

“To have an artist of that scale investing in our building and be advising us along the way is a very fortunate position to be in,” says Roden. “Tim Leiweke and his team spoke to him at the start of the process about what does an artist need from a building. ‘What matters to you?’ And quite rightly, what artists care about most is their fans and the fan experience.” 

Rendering of your view if you have tickets behind stage left.

Courtesy of Oak View Group

To that end, every aspect of Co-op Live has been designed with the audience and performer in mind, says OVG. That means a complete advertising blackout inside its “immersive bowl” interior during shows, comfortable tiered seating that OVG says brings fans 23 meters (75 feet) closer to the stage than arenas of a similar size (complete with beverage holders on every seat), first-class acoustic and audio-visual technology and the largest floor space of any U.K. indoor venue (30,677 square feet in standard-end stage mode and 35,520 square feet when center stage is in the round), capable of holding up to 9,200 people. 

The venue also boasts 32 bars and restaurants, including multiple luxury VIP lounges and premium dining options, as well as its own private nightclub. The first thing that general admission ticket holders will see upon entering Co-op Live is “The Street” — a huge indoor food and drinks market with a bar that is 22 meters long (72 feet) that has been designed as the “heartbeat” of the building. 

“Everything has been built around this idea of: ‘How do we give the fan the best experience they’ve ever had coming to an indoor arena?’ ” says Roden. He confidently states that the legacy issues for many music fans visiting arena-size venues “where you find your seat, have a terrible warm beer, eat a burger that tastes like cardboard and queue for 30 minutes for the toilet” won’t apply at Co-op Live. 

Sustainability is another key consideration in the building’s design, with Co-op Live set to be the United Kingdom’s first and only 100% electric arena, powered by a combination of renewably sourced electricity and a football pitch-size field of on-site solar panels. Meanwhile, the venue’s rectangular flat roof will harvest Manchester’s famous abundance of rainfall, which will then be used to water its plants and flush its toilets.

Air-source heat pumps, reuseable cups, food sourced from nearby vendors and a pledge of zero waste to landfill are among the other environmental initiatives OVG hopes will make Co-op Live the most sustainable arena in Europe. That commitment extends beyond the building’s walls with a neighboring mile-long pedestrian path upgraded with lighting installations and busking spots for musicians to encourage local visitors to walk to the venue rather than drive. Surrounding Co-op Live, a “biodiversity ring” of lush greenery has been planted to provide a natural habitat for wildlife and attract bees. 

“The Street” — an indoor food and drink market with a long (72 feet) bar.

Courtesy of Oak View Group

OVG says Co-op Live will bring in between 750,000 and 1 million new ticket sales each year, creating more than 1,000 jobs and contributing £1.5 billion ($1.9 billion) to the local economy over the next 20 years. But not everyone is happy about its arrival. 

During the planning process, ASM Global, owners of Manchester’s existing AO Arena — a busy venue located in the heart of the city, which opened in 1995 and regularly features in Billboard‘s year-end Top 10 Venues list, grossing $76.1 million in 2023 from 102 shows, according to Billboard Boxscore —  strongly opposed OVG’s plans to build the rival facility. It argued that Greater Manchester, which has a 2.8 million population across the city and its surrounding towns and boroughs, is not big enough to support two separate 20,000-plus-size arenas.

In the past year, AO Arena has undergone a major £50 million ($63 million) upgrade, increasing its overall capacity from 21,000 to 23,000, expanding its standing floor space by 100% and opening new VIP bars and restaurants, ahead of Co-op Live’s opening. (The United Kingdom’s leading venue is London’s 20,000-capacity The O2, which took in $219.5 million last year, making it the world’s second-highest-grossing arena behind Madison Square Garden, according to Billboard Boxscore figures).

“We wouldn’t have put a spade in the ground if we didn’t believe the Manchester market could take two arenas,” says Roden. “The goal is not for us to bring in the same number of shows that were already coming to Manchester. Our goal is to bring in more shows to the city and have international artists stay here longer.”

Bookings indicate the strategy is working with multiple show residencies at Co-op Live scheduled for the Eagles (five nights), Take That (seven nights), Liam Gallagher (four nights), Olivia Rodrigo (two nights) and Nicki Minaj (two nights) in 2024. Other upcoming shows include Kid Cudi, Slipknot, The Black Keys, Eric Clapton, Pet Shop Boys, Jonas Brothers, Pearl Jam, Justin Timberlake, Noah Kahan and Megan Thee Stallion. In November, MTV’s Europe Music Awards (EMAs) will be held at the venue, marking the first time the event has been held in Manchester. 

“The moment when we hear that first chord come out from an amp and we hear the fans reacting to that is going to be something to behold and I can’t wait for people to experience it,” says Roden, looking ahead to opening week. “We feel we’ve created a world class facility that showcases Manchester not only to the U.K. and European market but globally as well.”  

“In many ways, Co-op Live embodies what OVG is all about,” adds Bodie. “Creating venues that set new industry standards and develop amazing experiences for fans and artists alike.”